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It is the role of test management to ensure that new or modified service products meet the business requirements for which they have been developed or enhanced.
The purpose of test management is to ensure that a testing strategy is both devised and applied that is efficient, effective and economic.
The testing strategy should define the objectives of all test stages and the techniques that apply. The testing strategy also forms the basis for the creation of a standardised documentation set, and facilitates communication of the test process and its implications outside of the test discipline. Any test support tools introduced should be aligned with, and in support of, the test strategy.
Test management is also concerned with both test resource and test environment management.
Key elements of test management include:
Fitness for purpose checklist:
Is there a documented test strategy that defines the objectives of all test stages and the techniques that may apply, e.g. non-functional testing and the associated techniques such as performance, stress and security etc?
Does the test plan prescribe the approach to be taken for intended test activities, identifying:
Are test processes and practices reviewed regularly to assure that the testing processes continue to meet specific business needs?
For example, e-commerce testing may involve new user interfaces and a business focus on usability may mean that the organisation must review its testing strategies
A common criticism of programmes containing development or construction elements is that insufficient time is allocated to the testing and commissioning of the construct and its supporting systems and services. Testing and commissioning is often inadequately considered by project teams and is pressurised by available time and resources particularly towards project completion.
It is essential that sufficient time and suitable resources are dedicated to testing and commissioning to assure the fundamental success of the project. There are advantages in using dedicated, specialist resources i.e. independent of the development / construction team and the project sponsor should ensure that testing requirements are considered throughout the project lifecycle and a suitable test strategy and appropriate test plans are formulated and instantiated.