Experience | PSG assessment |
Zaara joined the Service as an HEO(D) in a department delivering services direct to the public. She was managed through a 3-4 year development and training programme during which time she managed a front-line office and had a posting in HR. | Early foundation in operational delivery |
Whilst completing her Fast Stream training Zaara completed modular training in: - Programme and Project Management
- Finance
- People Management
- Strategy
- Economics
During her time as a front line office manager Zaara developed her leadership and management competences with the help of some specific coaching. | Development of core skills in PPM, finance, people management and analysis. Early foundation in core SCS skill of strategic thinking
Development of leadership and management competences |
Zaara was promoted to grade 7 as a delivery manager, her chosen career path decided by her mix of skills, experience and a discussion with her department’s Operational Head of Profession. She was a grade 7 operational delivery manager for 2½ years. This was followed by a posting to a policy team as a delivery ‘expert’ to help develop thinking about options for reform. | Selection of career ‘family’ Further deepening of job-related professional expertise
Policy delivery experience |
Zaara was then seconded to a large retail organisation where she worked in customer relations. After a year, she returned to the Service and further training in leadership and management. During this time Zaara completed her part time MBA. Her next position was running a large area function in her parent department and advising on a large policy area. | Broader experience in the private sector; development of core SCS skill in communications & marketing
Development of leadership competences and core skills |
