Department of Energy and Climate Change

15 February 2010 - Press Release - Vouchers still available under government’s Boiler Scrappage Scheme

15 February 2010 - Press Release - Vouchers still available under government’s Boiler Scrappage Scheme

54,758 vouchers have been snapped up under the Government’s Boiler Scrappage scheme leaving around 70,000 vouchers worth a total of £28 million still up for grabs.

The scheme was launched in January to upgrade up to 125,000 household heating systems in England to cut carbon, save money on fuel bills and sustain work for the heating industry.

All the major energy companies which sell and install boilers (British Gas, E.On, npower and Scottish & Southern) have now matched the offer, giving householders potentially £800 off the cost of a new efficient boiler. Some manufacturing companies are also offering deals.

Energy and Climate Change Secretary Ed Miliband said:

“The Boiler Scrappage scheme has proved incredibly popular and with energy companies and manufacturers offering deals as well, the government scheme has truly kick-started a national programme of boiler replacement. The scheme is helping householders to save around £200 a year off fuel bills and reduce emissions while helping to sustain work for the 130,000 installers and up to 25 UK-based boiler manufacturers throughout the economic recovery.”

People who have applied to the scheme have been commenting:

Arjinder Gill from Oadby in Leicestershire, who was told by the engineer that his boiler was only 50% efficient and that it would be wise to get a new one, said: “The process has been quick and easy. I am looking forward to a more efficient boiler and a warmer home.”

Clive Wuest from St Neots in Cambridgeshire, who had been thinking about replacing his home’s old boiler when he heard about the scrappage scheme, said: “There already seems to be a huge difference. It definitely feels like the new boiler is working less for more heat, and we’re looking forward to hopefully getting a significantly reduced gas bill.”

Jan Robson from Leeds, who has also got a new boiler through the scheme, said: “We’re really pleased and the place feels much warmer now. We’re looking forward to saving some money on our bills too.”

The Energy Saving Trust (EST), which is running the scheme on behalf of Government, is receiving on average 5,000 enquiries per day to its 14 call centres across England. In the first few days after the launch, EST dealt with 24,000 calls per day – 10 times more than usual.

Fraser Winterbottom from Energy Saving Trust said:

“We’re extremely pleased with the public’s response to this scheme. Since the scrappage offer was launched the phones have been ringing off the hook, and our call centres have been working hard to process the applications – we’ve had nearly 400,000 calls nationally – an average of 5,000 a day at each of our regional advice centres.

“It’s clear that people are very keen to slash their energy bills and do their bit in helping to cut the UK’s CO2 emissions, given the right support - we’ve given out nearly 5,000 vouchers in the capital. There are still thousands more vouchers to be claimed, and with more and more companies complementing the scheme with their own offers, there’s no better time to get rid of that old inefficient boiler.”

Roger Webb, Director of the trade association Heating and Hotwater Industry Council (HHIC), said:

“The boiler scrappage scheme has injected new life into the domestic heating market for both manufacturers and installers. Industry has been stimulated on many levels and the generation of enquires has been huge. Installers are thrilled that both existing and new customers are realising the benefits of this scheme and actually acting on the chance to replace their G-rated boilers. Normally a boiler purchase is a distress buy but customers are receiving their voucher and actually scheduling in an installation. This rise in interest is indicative of how successful the scheme has been with consumers. The general consensus from industry is that there has never been a better time to get a boiler replacement.”

Notes to editors:

1. The Boiler Scrappage scheme was launched on 5th January. Up to 125,000 households in England with working “G-rated” boilers can apply through the Energy Saving Trust for a voucher which will entitle them to £400 off the price of a new, modern “A-rated” boiler or a renewable heating system like a biomass boiler or a heat pump.

2. The latest figures show a total of 54,758 vouchers have been issued so far in England. A regional breakdown of the current statistics show:

Region No of vouchers issued
East Midlands 5,498
East of England 5,357
London 4,729
North East 3,412
North West 8,186
South East 9,387
South West 6,551
West Midlands 5,536
Yorkshire and The Humber 6,102
Total 54,758












3. To find out more about the Boiler Scrappage Scheme and apply for a voucher, visit: or call: 0800 512 012.

4. The Boiler Scrappage Scheme joins the package of measures targeted at householders to heat their homes in the most efficient way, permanently reducing fuel bills and cutting emissions. These measures include CERT, an obligation placed on energy suppliers to offer energy efficiency measures to households; the Warm Front scheme, targeted at pensioners and those on qualifying disability or income related benefits, to provide heating and insulation measures which could reduce fuel bills; Decent Homes, a programme to improve the energy efficiency of social housing; CESP, the community energy savings programme funded by an obligation on energy suppliers and electricity generators; and Pay As You Save trials, which are currently being piloted in five areas to test out new ways to finance whole house energy makeovers. In conjunction with the rollout of smart meters and the introduction of cashback for the generation of renewable heat and electricity, Government will shortly be launching a strategy to significantly cut carbon emissions in homes. The Household Energy Management programme will bring together a number of policies to create a simple consumer offer to help householders save money on their energy bills, improve the comfort of their homes and reduce carbon emissions.

5. The Department of Energy and Climate Change is central to the UK Government’s leadership on climate change. We are pushing hard internationally for ambitious effective and fair action to avert the most dangerous impacts. Through our UK Low Carbon Transition Plan we are giving householders and businesses the incentives and advice they need to cut their emissions, we are enabling the energy sector’s shift to the trinity of renewables, new nuclear and clean coal, and we are stepping up the fight against fuel poverty.

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