Contact us
Customer Services : 08453 002 002 (press 1 at prompt -9.00am - 5.00pm)
Switchboard: 08453 002 002 ( press 2 at prompt - 08:30 am - 5.00pm)
Please note for our joint protection and training purposes calls may be recorded
Mincom: 020 7404 0431 Fax: 020 7404 0430 email: enquiries@ipcc.gsi.gov.uk
If you are a deaf or hard of hearing customer you can contact the IPCC using Text Relay, in order to do this please use the following number:
Text Relay: 18001 0207 166 3000
Making a complaint against the police
To make a complaint against the police please visit the complaints section of the website.
Complaints against the IPCC
Although we try to provide a good service, sometimes things may go wrong. If you have a complaint about the IPCC please let us know.
Regional offices
If you are making a complaint against the police please send the details to our London and SE office. For all other issues such as appeals or dispensations you can contact your local IPCC office directly. Click on your area on the map, or use the dropdown see details of your local IPCC representatives, police service, and police authority.
Please note if you visit our offices, you should not expect to be seen by a member of staff as we do not have the facilities to see you face to face.