Public Service Agreement Technical Note SR 2002
The July 2005 update of SR 2002 reflects the updated PSA3 target level and measurement; the updated measurement practice for PSA5; the new target for PSA7 (Non-Suspensive Appeal cases); defines the 'inequalities in public services' element of PSA9; and includes miscellaneous minor updates.
Date: Sat Jul 30 13:48:03 BST 2005
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