Accessibility Statement

HMRC recognises the importance of providing a website that is accessible to all our user groups, including those with disabilities.

Accessibility Help

This website incorporates several features designed to improve navigation for screenreader users, keyboard navigation and users of text only browsers.

For advice on how you can use your system, keyboard, mouse and browser to improve your online experience, including changing colours and making text larger, please select your operating system below:

Windows logo Windows


Apple Mac logo Apple Mac


Linux logo Linux


Access Keys

Access keys are a navigation device enabling you to get around websites using your keyboard.

The pages on this site adhere to the recommended UK Government access keys standard:

S = Skip Navigation
1 = Home
2 = What’s New
3 = Site Map
4 = Search
5 = Frequently Asked Questions (FAQ)
6 = Help
7 = Complaints Procedure
8 = Terms and Conditions
9 = Contact us
0 = Access Key Details

How to use Access Keys

For Windows Systems

Hold down the ‘Alt’ key, press the number or letter of the access key, release both keys then press ‘Enter’.

For Mac and Linux Systems

Hold down the ‘Ctrl’ key and press the number or letter of the access key.

Useful Resources

Microsoft Accessibility site

Apple Accessibility site

Linux Accessibility site

World Wide Web Consortium (W3C) Web Accessibility Information (WAI) site

BBC My Web My Way site

Standards Compliance

Although the site doesn’t currently fully comply in all areas, our aspiration is to conform to all of the Guidelines for UK government websites and the Worldwide Web Consortiums (W3C) Web Content Accessibility Guidelines 1.0, Level AA, and ensure we maintain this standard once it is achieved.

Our website design takes into account users who are visually impaired or have difficulties using a mouse. It is compatible with popular screen reading software and can be navigated using only a keyboard.

We strive to obey the spirit of the Disability Discrimination Act (DDA) of 1995 with respect to the provision of services online, as required by the Disability Rights Commission (DRC).


If you have any questions regarding the accessibility of this site, or if you experience any difficulty using the site please use our feedback form giving details of your query.