Customer Advice & Awareness Manager (SEO), ISTED
Summary Information for vacancy - reference ICS/SEO/998
Food Standards Agency
YO1 7PR, York, North Yorkshire, Yorkshire & Humberside
WC2B 6NH, City of London, Greater London, London
20 April 2010
Full time,Part time,Job share
No of vacancies
Field of work
The FSA’s new structure and strategic plan significantly increases the requirements and opportunities for on-line working and for the on-going development of ICT services. If this is to be delivered, it is essential that we promote exploitation of all deployed hardware, software, products and services available and keep users abreast of developments within ISTED.
This role is an opportunity to create a comprehensive ICT marketing and communication strategy, through which advances in all deployed technology and software can be cascaded to meet the business requirements of a leading scientific authority.
You will be a senior member of the ISTED Business Development team, responsible for the creation of a comprehensive ICT Training Strategy to ensure improvements to applications, hardware or software can be fully exploited and cascaded to all internal and external users. This will include ensuring that ICT policies are fully understood and complied with through a variety of user awareness, education and training engagements.
This position is based in York or London and a regular amount of travel will be required in between the two sites.
You will have a strong background in IT, with experience of designing, developing and delivering specialist teaching or training to multi skilled audiences. You will have a good understanding of a wide range of ICT systems, the ability to document policy and procedure, and to engage and work collaboratively with both ICT colleagues and business customers including Personal Development professionals.
Please see the attached job description and personal specification for the Essential and Desirable criteria for this position.
CRB check required - No
Regulated by OCSC - No
Reserved for existing civil servants - No
Reserved for UK nationals - No
How to apply
When submitting your application form please email to
firstname.lastname@example.org, quoting the reference number: ICS/SEO/998.
Please Note: We are unable to accept CVs.
190310100611_JD Customer Advice and Awareness Manager v4.1.doc
190310100713_Equal Opportunities Form.doc
190310100642_External Application Form.doc
190310100454_FSA Core Competency.pdf