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Administrative Officer/Tribunal Service

Summary Information for vacancy - reference 100n/03/10


Her Majesty's Courts Service


Starting at £16,929 with rising to £20,520 in time (Pro-rata for Job share appointments)


WD17 1HP, 51 Clarendon Road, Tribunal Service, Radius House, Watford, Hertfordshire, South East

Closing Date

13 April 2010

Interviews start

29 April 2010





Pay frequency


Appointment Terms


Working Arrangement

Full time,Job share

Travel required


No of vacancies


Field of work


Brief Description

Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within the Ministry of Justice (MoJ). Most of the staff within MoJ are employed in administrative roles.

You will be required to travel to training events and meetings and to clerk Social Security and Child Support hearings at external sites. The majority of the latter will take place at the Harrow Civic Centre.

Vacancy description

1. Creating and updating records on in-house computer system and data input
2. Producing court/tribunal documents
3. Preparing files for court/tribunal hearings
4. Filling out forms, preparing the court/hearing room
5. Keeping parties informed of changes to hearing times
6. Maintaining records of hearings
7. Answering queries (telephone/written correspondence/face-to-face)
8. Clerking at tribunals and serving tribunal users
9. General photocopying and filing
10. Dealing with numerical calculations
11. Post opening
12. General ad hoc office duties


Focusing on the customer
Developing our people
Using evidence to make decisions
Planning and managing resources
Working as a team


5 GCSEs (or equivalent) including English Language at C or above, or relevant experience.


Intermediate level knowledge of MS Outlook, Word and Excel is desirable, as is experience of working with the Judiciary or in a Judicial environment.

Further information

CRB check required - No

Regulated by OCSC - No

Reserved for existing civil servants - No

Reserved for UK nationals - No

How to apply

Candidates should download the application pack from

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Professional Skills for Government

The Professional Skills for Government (PSG) competency framework is a structured way of thinking about jobs and careers for Civil Service staff at all grades. It sets out the skills you need to do your job well as a member of the Civil Service, no matter what grade you are or where you work.