Vacancy Details

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Voice and Data Support (SEO), ISTED

Summary Information for vacancy - reference SEO/999


Food Standards Agency


£30,000 circa


WC2B 6NH, City of London, Greater London, London

Closing Date

20 April 2010

Interviews start

Not specified




Middle management

Pay frequency


Appointment Terms


Working Arrangement

Full time,Part time,Job share

Travel required


No of vacancies


Field of work

Information Technology

Brief Description

The FSA’s new structure and strategic plan significantly increases the requirement for multi-site working and management for remote and home working. If this is to be achieved, it is essential that the most effective use is made of communications technology for Voice, Data and Video

This is a fantastic opportunity to play a sizeable role in ensuring that the Agency delivers an integrated, holistic approach to the development of these exciting and evolving technologies that will meet the business requirements of a leading scientific authority.

Vacancy description

You will be a senior member of ICT Operations, working as part of a team of Technical Architects, and will be responsible for managing the initial implementation and ongoing support of Unified Communications technologies, centred on Microsoft Exchange and Office Communications Servers.

This position is based in London, however a regular amount of travel will be required to our York office.



You will have a strong background in IT, with knowledge of Unified Communications Technologies such as Audio and Video Conferencing, telephony, including Voice Over IP, and integrated Email. Working in an ITIL based service delivery team, you will have the ability to document solutions, and to work collaboratively with both ICT colleagues and business customers.

Please see the attached job description and personal specification for the Essential and Desirable criteria for this position.


Further information

CRB check required - No

Regulated by OCSC - No

Reserved for existing civil servants - No

Reserved for UK nationals - No

How to apply

When submitting your application form please email to, quoting the reference number: SEO/999.

Please Note: We are unable to accept CVs.


190310102254_External Application Form.doc
190310102327_JD Voice and Data Support.doc
190310102142_Equal Opportunities Form.doc
190310102347_FSA Core Competency.pdf

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The Professional Skills for Government (PSG) competency framework is a structured way of thinking about jobs and careers for Civil Service staff at all grades. It sets out the skills you need to do your job well as a member of the Civil Service, no matter what grade you are or where you work.