Vacancy Details

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NDNAD Citrix and Desk Top Support Engineer

Summary Information for vacancy - reference OPS0231a/b


National Policing Improvement Agency (NPIA)


£27000 - £29700 Per Annum


NW9 5JE , City of London, Greater London, London

Closing Date

16 April 2010

Interviews start

Not specified





Pay frequency


Appointment Terms


Working Arrangement

Full time

Travel required


No of vacancies


Field of work

Operational Delivery

Brief Description

The Operations Directorate offers a wide range of services to support everyday policing. It manages services that support police investigations and help bring offenders to justice.

Vacancy description

The post holder will:
• Implement and support windows active directory domains
• Implement and support applications running under Citrix
• Be fully accountable for own technical work project/supervisory responsibilities
• Influence organisation, customers, suppliers and peers within industry on the contribution of own specialism
• Develop and maintain a detailed understanding of the architectural solution implemented to provide the National DNA Database
• Provide expert guidance on available standards, procedures, methods, tools and techniques
• Supervise and monitor security policy and procedures


The successful candidate must have:
• Experience in architectural and solution design for Windows domains which include Active Directory, Citrix, Oracle Databases and Microsoft Office applications running within a ESX VMWare environment
• Experience in implementing and supporting Windows Active Directory domains
• Knowledge of implementing and supporting applications running under Citrix
• Knowledge of performance tuning of Windows Servers
• Second/Third line support experience, problem investigation and resolution
• Experience in MCSE, MCTS, MCSA
• Knowledge of XenApps

Further information

CRB check required - No

Regulated by OCSC - No

Reserved for existing civil servants - No

Reserved for UK nationals - No

How to apply

For further information, please go to the job description associated with this vacancy.

An application pack can be requested by emailing or downloaded from our website at

If you have any queries please call 01256 602916 Please send completed application forms to the email address above, or to the HR Department, Bramshill, Hook, Hampshire, RG27 0JW.


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Professional Skills for Government

The Professional Skills for Government (PSG) competency framework is a structured way of thinking about jobs and careers for Civil Service staff at all grades. It sets out the skills you need to do your job well as a member of the Civil Service, no matter what grade you are or where you work.