This document, launched in January 2008 updates the first compendium of information on LTCs, published in May 2004. It will further inform all those who are involved in both commissioning and providing care and support services for people with LTCs.
It focuses on the outcomes that people with LTCs said that they wanted from services and describes how more effective management of LTCs in a number of local communities is delivering high-quality and personalised care. Finally, it summarises the key systems and levers that are crucial to driving forward further improvements in care for people with LTCs.
'Delivering improvements for people with long term conditions isn’t just about treating illness, it’s about delivering personalised, responsive, holistic care in the full context of how people live their lives. Our journey to achieve this has started, our challenge is to continue to take it forward and the evidence compels us to do this.'
'The best care and support is delivered by professionals working together as part of teams to meet the needs of communities, groups and individuals. There are huge benefits for everyone – NHS, local authorities, third sector, but most of all for all of those people whose lives can be transformed by being given the support that’s right for them.'
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