Digital Dialogues started as an independent review of the ways in which central government used digital media to enable and enhance public engagement. Over four phases, it has grown to provide 36 case studies and to include local government and NGO-led sites that engage with government. Digital Dialogies was commissioned by the Ministry of Justice and was undertaken by the Hansard Society with three basic aims:
- To promote awareness of online engagement technology and techniques available to central government;
- To embed online engagement skills in central government;
- To evaluate a series of case studies in order to benchmark administrator and user demographics, attitudes and behaviours.
The final phase of the project consolidates the earlier three phases by publishing a Guide to Digital Engagement, an Evaluation Toolkit and nine short examplar case studies to help organisations harness digital media appropriately and effectively.