Our website is for everyone
We want our website to be accessible to everyone. To make it easy to use and view our site conforms to the RNIB's 'See it Right' standard. The See it Right accessible website logo represents our commitment to best practice website accessibility. An accessible website is one that anyone can use regardless of their abilities or the technology they use to access the site.
We've designed our pages to conform to a minimum AA compliance rating as specified by the Web Accessibility Initiative.
Our site is designed to comply with the Disability Discrimination Act (1995), as required by the Disability Rights Commission. This Act states unambiguously that private and public sector web sites must be accessible.
Accessibility validation

This site is written in valid XHTML 1.0 Transitional and CSS1, conforming to the W3C WAI Web Content Accessibility Guidelines (v1.0) for standards compliance and accessibility. This site is AA-rated and complies with all Priority 1, all Priority 2, and most Priority 3 checkpoints.
Access keys
Access Keys provide alternative navigation of the site exclusively through the keyboard. On Windows this can be utilised by pressing both ALT and the access key; for the Macintosh CTRL and the access key.
The following Access Keys are available to select:
- 0. Home
- 1. Accessibility
- 2. Contact Us
- 3. About Us
- 4. Advice & Information
- 5. Site Feedback
- 6. Your Experiences
- 7. Privacy Policy
- 8. Terms & Conditions
- 9. Site Map
Font resizing
This site supports manual resizing of screen fonts. Internet Explorer users can access this facility through the View > Text Size menu. Many other browsers support this feature by pressing Ctrl and the + or - keys, however please refer to your browser Help if this is not the case.
Headlines
The site makes use of a technique utilising Flash and Javascript to deliver rich text headlines in our Passenger Focus typeface. These headlines are nevertheless accessible to all users regardless of whether or not such technologies are enabled. When manually resizing screen fonts however, please refresh / reload your page to enable rescaling of these headlines.

