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Commissioning


 

 

January 2010

How to ensure quality is at the heart of the commissioning process
M Boyd
Nursing Times, 2009, 105(44), pp20-22

Two new commissioning guides
The National Institute for Health and Clinical Excellence has updated their twenty-five commissioning guides, and added two new ones:


The ‘How to Guide’ for implementing human factors in healthcare
J Carthey, J Clarke
Patient Safety First
July 2009

Improving the health and well-being of people with long term conditions
Department of Health, Long Term Conditions
January 2010
This is an information tool for commissioners.

Practice-based commissioning: budget guidance for 2010/11: methodological changes and toolkit guide
Department of Health
January 2010

PBC Toolkit 2010-2011
Department of Health
January 2010

Commissioning for quality
Primary Care Trust Network and NHS Confederation
December 2009

Education for commissioning quality
Department of Health
December 2009

Education commissioning assurance framework
Department of Health
December 2009
This is currently being piloted in 5 Strategic Health Authorities.

Leadership development community of practice
The Improvement and Development Agency (IDeA) has launched a Community of Practice (CoP) for commissioners and providers of leadership development.

PCT Spend and Outcome Factsheets and Tool (SPOT)
The Department of Health has commissioned the Association of Public Health Observatories (APHO) to develop a tool which helps commissioners to link health outcomes and expenditure. The development of this tool and a Spend and Outcome Factsheet for every PCT in England has been led by Yorkshire and Humber Public Health Observatory.

Strengthening national commissioning: a consultation document
Department of Health, Screening and Specialised Services
December 2009

Supporting the NHS to meet the quality and productivity challenge
NHS Direct
Commissioning Excellence, 5th December 2009

Commissioning for safety: the primary care trigger tool
Dr R Jenkins
Commissioning Excellence, 5th December 2009

Does competition among general practitioners increase or decrease the consumption of specialist health care?
T Tjerbo
Health Economics, Policy and Law, 2010, 5(1), pp53-70

Regional trauma systems: interim guidance for commissioners
The Intercollegiate Group on Trauma Standards
December 2009

Guide for World Class Commissioners. promoting health and well-being: reducing inequalities
Royal Society for Public Health
December 2009

Cancer Commissioning Guidance (2nd edition)
T Moss, National Cancer Action Team, et al
Department of Health
December 2009

December 2009

Strengthening national commissioning: a consultation document
Department of Health
December 2009
This consultation seeks views from the NHS, industry and other stakeholders on the Government’s proposals for an incremental development of the arrangements proposed in the Carter Review; in particular reshaping the membership and role of the National Commissioning Group (NCG). Closing date for consultation is 19th February 2010.

How to use NICE guidance to commission high-quality services
National Institute for Health and Clinical Excellence
November 2009

The commissioning friend for mental health services: a guide for health and social care commissioners
NHS Commissioning Support for London and National Mental Health Development Unit
December 2009

Patient safety fact sheet – PCT commissioners
NHS Confederation
November 2009
Freely available – registration required.

Commissioning for quality
NHS Confederation
December 2009

Evaluating eHealth: how to make evaluation more methodologically robust
RJ Lilford, J Foster, M Pringle
PLoS Medicine, 6(11), e1000186

An economic framework for analysing the social determinants of health and health inequalities: CHE research paper 52
D Epstein, D Jimenez-Rubio, PC Smith, M Suhrcke
Centre for Health Economics, The University of York
October 2009

Achieving better value for money in health care
Organisation for Economic Co-operation and Development
November 2009
This item is not available in full text. Please contact your local health library service.

World class commissioning for the health and wellbeing of people with learning disabilities
Department of Health
November 2009

Learning disability: a benchmark for high-quality commissioning
Primary Care Commissioning
November 2009

Beyond practice-based commissioning: the local clinical partnership
J Smith, J Wood, J Elias
The Nuffield Trust for Research and Policy Studies in Health Services
November 2009
Freely available – registration required.

Means to an end: joint financing across health and social care
Audit Commission
October 2009

The NHS Constitution: State of Readiness Group: final report
Department of Health
November 2009

November 2009

Meeting the health needs of children and young people: guide for commissioners
Healthcare for London
November 2009

Why commissioners should know about procurement
Department for Children, Schools and Families
August 2009

Key principles of procurement
Department for Children, Schools and Families
August 2009

Commercial and procurement skills
Department for Children, Schools and Families
November 2009

Emergency Services Review: emergency access algorithm
K Prior, P Baker
NHS Interim Management and Support
June 2009
This algorithm can help commissioners and providers to improve their understanding of access pathways into emergency care systems and potential solutions to improve emergency care access and reduce delays across the whole health and social care system.

Emergency Services Review: good practice guide for ambulance services and their commissioners
J Brotherton
Office of the Strategic Health Authorities
August 2009

The Opportunity Locator
The NHS Institute for Innovation and Improvement has produced an Opportunity Locator, which is a data tool to support the commissioning priorities of local health communities.

Commissioning local breastfeeding support services
Department of Health
6th October 2009

Thinking big
Dr Donal Hynes
Pulse Today Focus On…, 2009, November
This month’s Focus On… features ways to get practice-based commissioners to step back and look at the bigger picture of what PCTs are trying to achieve.

National Practice Based Commissioning Clinical Leaders Network
The objective of this new network is to embed PBC into every day practice in primary care by:

  • Collecting and sharing the best examples of clinical commissioning good practice.
  • Supporting the development of commissioning tools such as accountability agreements.
  • Clarifying the relationship between clinical commissioning and the Transforming Community Services agenda.
  • Working with the Care Quality Commission in developing assessments of quality in PBC service redesign.
  • Acting as an expert resource for SHAs in supporting workshops and dispute resolutions.
  • Exploring links with secondary care to enable development of more effective care pathways.

Outline service specification: personalised care planning for people with long term conditions
Primary Care Commissioning
3rd November 2009

Co-operation and competition
The Kings Fund
11th November 2009

October 2009

Focus on: Musculoskeletal Interface Services
Delivering Quality and Value Team
NHS Institute for Innovation and Improvement
October 2009
The aim of this document is to highlight the key characteristics of best practice musculoskeletal (MSK) interface services. The document is intended for health communities (both commissioners and providers) wishing to set up an MSK interface service and for those who have already established such a service to identify further areas for development.

2009 Annual Evidence Update on NHS System Reform
The NHS Evidence Health Management Specialist Collection has published their latest Annual Evidence Update (AEU) on NHS System Reform. The AEU brings together up-to-date knowledge and evidence about several key strands of NHS reform, published since their last AEU in October 2008. The key strands are:

  • Patient choice
  • Payment by results
  • Commissioning
  • Foundation trusts
  • Alternative providers (including independent and third sector)
  • Regulation

Tackling demand together
Department of Health
12th October 2009
This toolkit is for ambulance trusts and PCT commissioners of urgent and emergency care services.

British Dental Association’s Independent Local Commissioning Working Group Report
Chaired by Professor Chris Drinkwater
Local Commissioning Working Group

Blog: Looking out to compete, looking out to co-operate
Paul Corrigan
The Kings Fund blog
12th October 2009

World class commissioning: an introduction
Department of Health
2009

Commissioning dementia care: implementing the National Dementia Strategy
S Iliffe, J Wilcock
Journal of Integrated Care, 2009, 17(4), pp3-11
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Intelligent commissioning
Association of Public Health Observatories
June 2009

Commissioning for public engagement
Don Reading
British Journal of Healthcare Management, 2009, 15(8), pp96

September 2009

Let’s get moving: commissioning guidance: a new physical activity care pathway for the NHS
Department of Health/Physical Activity Policy
September 2009

Applied public health research – falling through the cracks?
RK Simmons, D Ogilvie, SJ Griffin, LA Sargeant
BMC Public Health, 2009, 9:362

Clinical governance in drug treatment: a good practice guide for providers and commissioners
National Treatment Agency for Substance Misuse
July 2009

Commissioning Excellence
Primary Care Commissioning
September 2009
The latest newsletter from NHS Primary Care Commissioning is now available.

World Class Commissioning Assurance Handbook
Department of Health
16th September 2009

How cold will it be? Prospects for NHS funding: 2011-2017
J Appleby, R Crawford, C Emmerson
Kings Fund
July 2009

The English National Health Service: an economic health check
P Smith, M Goddard
Organisation for Economic Co-operation and Development
July 2009

Commissioning for carers
This guide has been developed by a range of organizations, and is intended primarily for local NHS and council commissioners in England. It aims to cover the commissioning of adult services that impact upon adult carers.

Short film showcasing examples of practice based commissioning in action
A short film has been produced to showcase examples of PBC in action. The film shows clinicians, PCTs and patients in Easington and Liverpool discussing their experiences of PBC. You can watch the film on the WCC Youtube channel or on the new PBC Connection site.

Cost shifting does not reduce the cost of health care
VR Fuchs
Journal of the American Medical Association, 2009, 302(9), pp999-1000
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Has payment by results affected the way that English hospitals provide care? Difference-in-differences analysis
S Farrar, D Yi, M Sutton, M Chalkley, J Sussex, A Scott
British Medical Journal, 2009, 339: b3047
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Creating value in an economic crisis
President B Clinton
Harvard Business Review, 2009, 87(9), pp70-71
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

August 2009

Working together for change: using person-centred information for commissioning
Putting people first: transforming adult social care
Department of Health
12th June 2009

Contracting for personalised outcomes: learning from emerging practice
Putting people first: transforming adult social care
Department of Health
14th August 2009

Signs for improvement – commissioning interventions to reduce alcohol-related harm
Department of Health
July 2009

Valuing health directly
P Dolan, H Lee, D King, R Metcalfe
British Medical Journal, 2009, 22nd July, 339:b2577

Primary care and community services: improving eye health services
World Class Commissioning - Department of Health
July 2009

Improving public sector purchasing
C Husted, N Reinecke
McKinsey Quarterly, Public Sector Practice, 2009, August

Need-based resource allocation: different need indicators, different results?
G Kephart, Y Asada
BMC Health Services Research, 2009, 9:122

July 2009

Signs for improvement – commissioning interventions to reduce alcohol-related harm
Department of Health
July 2009

Basic commissioning course
The Basic Commissioning Course is three, one-day learning events offering training on key elements of commissioning aligned to the world class commissioning cycle and assessment framework. The events will be held in London and the closing date for registration is the 21 August 2009. The workshops build into a complete course and participants who attend all three days will be eligible to register with Teesside University and attain a certificate in commissioning.

World class commissioning for GP services: improving GP access and responsiveness
Department of Health
June 2009

Practice-based commissioning GP practice survey: wave 7
This is the seventh quarterly practice survey for 2009, covering a sample of practices from each primary care trust (PCT), conducted between April and June 2009. The aims of the survey are to get feedback from practices on their perception of the support offered by their PCT and on the clinical and financial engagement of practices with PBC. The survey is part of a group of indicators that will be assessed together to give a picture of PBC implementation.

A guide to finance for hospital doctors
Audit Commission
July 2009
The Audit Commission and the Academy of Medical Royal Colleges have jointly published a short, practical manual that aims to help hospital doctors to get to grips with the way the money works in the health service.

World Class Commissioning support and development website
This new website brings together:

  • the latest WCC news
  • the most relevant WCC events and masterclasses
  • the best guidance, tools and case studies
  • a discussion forum to share ideas and concerns 

Guide to world-class commissioning competency 5
In association with Health Service Journal, the Information Centre is running a series of five supplements. The first in the series focuses on Commissioning Competency 5. With its focus on knowledge management and needs assessment, competency 5 underpins all 11 competencies within world-class commissioning and is the one primary care trusts need to master to deliver high quality services for local people.

Twelve steps to perfect competence
Health Service Journal supplement 25th June 2009.
The NHS Information Centre’s director of commissioning, Sandra Hills, on the key characteristics of strong PCTs.

A guide to practice-based commissioners in developing good cancer care services
National Cancer Action Team – Department of Health
June 2009
This document is presented to practice-based commissioners as a helpful guide to commissioners as a helpful guide to commissioning good cancer care services. It supports the Cancer Reform Strategy (CRS) published on 3rd December 2007, and follows an extensive search for good models of care.

Ahead of the pack: information sources to support world class commissioning
Health Service Journal supplement 25th June 2009.
The new data support for world class commissioning promise to be online, interactive and more user-friendly than ever. But what does that mean for PCTs?

Reviews in 2009/10: assessing and rating health and adult social care organisations
Care Quality Commission
June 2009
This report details how the Care Quality Commission plans to assess the provision and commissioning of health and adult social care in its first year.

Recognising complexity: commissioning guidance for personality disorder services
Department of Health
2nd July 2009
This guidance for commissioners in the NHS, criminal justice system, local authorities and others provides information and suggestions on best practice when considering services and systems for people with personality disorders.

PBC two years on: moving forward and making a difference
J Wood, N Curry
The Kings Fund
July 2009
This report looks at how practice-based commissioning is working and what difference it is making to patient care.

The link between healthcare spending and health outcomes for the new English primary care trusts
S Martin, N Rice, PC Smith
University of York
QQUIP (Quest for Quality and Improved Performance) is a five-year research initiative of The Health Foundation. QQUIP provides independent reports on a wide range of data about the quality of healthcare in the UK. This report is one of a series of reports provided by the Value for Money component of the QQUIP Initiative. For more information, visit www.health.org.uk/qquip

June 2009

Cost effectiveness analysis of an established, effective procedure
S Lyman, RG Marx, PB Bach
Archives of Internal Medicine, 2009, 169, (12) pp1102-1103
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Health in a cold climate: developing an intelligent response to the financial challenges facing the NHS
C Ham
The Nuffield Trust for Research and Policy Studies in Health Services
June 2009

Personalisation briefing for commissioners
Social Care Institute for Excellence
June 2009

Patient and public engagement – the early impact of World Class Commissioning: A survey of Primary Care Trusts
Picker Institute Europe
June 2009

Increasing efficiency and enhancing value in health care: ways to achieve savings in operating costs per year
LA Martin, CW Neumann, J Mountford, M Bisognano, TW Nolan
Institute for Healthcare Improvement, 2009
Freely available, although registration required.

The Framework for Procuring External Support for Commissioners: a practical guide
Department of Health
12th June 2009

Practice-based commissioning in action: a guide for GPs
Department of Health
11th June 2009

Patient and public engagement – the early impact of World Class Commissioning: a survey of Primary Care Trusts
Picker Institute Europe
June 2009

Commissioning in a cold climate
The NHS Confederation
June 2009

Living well with dementia – the National Dementia Strategy Joint Commissioning Framework for dementia
Claire Goodchild
Department of Health, June 2009

Practice based commissioning: GP practice survey
Department of Health
26th March 2009

Commissioning mental health care in the criminal justice system: 10 top tips for mental health commissioners
Sainsbury Centre for Mental Health
2009

10 high impact changes in PCT commissioning practice
Pharmaceutical Services Negotiating Committee
2009

5 high impact changes for SHAs
Pharmaceutical Services Negotiating Committee
2009

The NHS Constitution: all you need to know about how the NHS Constitution affects you as a provider or commissioner of NHS care
Department of Health
May 2009

Social care for cancer - do social care services meet the needs of people affected by cancer?
MacMillan Cancer Support
April 2009
In this report, Macmillan Cancer Support makes recommendations for the commissioning and improvement of social care for cancer patients. This report will feed into the Government’s green paper on the future of social care, due for consultation in June 2009.

Empowering communities to influence local decision making: evidence-based lessons for policy makers and practitioners
Communities and Local Government
June 2009
This report draws on a systematic review of community empowerment to provide evidence-based lessons for policy makers and practitioners.

Empowering communities to influence local decision making: a systematic review of the evidence
Communities and Local Government
June 2009
This study used a robust, replicable method to systematically review the domestic and international evidence base around community empowerment. 

May 2009

Transformational Government Annual Report 2008
This report shows how the Cabinet Office has worked with government departments and the wider public sector across service boundaries to develop solutions, programmes and services that are both effective and efficient from the perspective of the customer, the taxpayer and staff.

Primary care and community services: improving GP services
NHS East of England, NHS Primary Care Contracting, Department of Health
2009

Guidance on internal separation for SHAs to support business readiness in PCT provision
Department of Health
February 2009

Clinical commissioning: our vision for practice-based commissioning
Department of Health
March 2009

Shaping PCT provider services: the future for community health
C Imison
The Kings Fund
April 2009

A catalyst for change II: tackling the long ascent of improving commissioning
J Crampton, S Ricketts
Department of Health
March 2009

April 2009

Evidence-based practice and the use of information in state agency decision-making
ET Jennings Jr, JL Hall
Institute for Federalism & Intergovernmental Relations, 2009, 1st April

Policy options for integrating health and social care
C Ham
The Nuffield Trust for Research and Policy Studies in Health Services, April 2009
Free registration required.

Pay for performance: an overview of the literature
SE Greene, DB Nash
American Journal of Medical Quality, 2009, 24(2), pp140-163
This item is not available in full text. Please contact your local health library service.

Doctors managing in primary care: An international focus
N Chambers, D Colin-Thomé
Journal of Management and Marketing in Healthcare, 2009, 2(1), pp28-43
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Commissioning for Quality and Innovation (CQUIN) payment framework
The key aim of the CQUIN framework is to support a shift towards the vision set out in High Quality Care for All, where quality is the organising principle. The framework helps make quality part of the commissioner-provider discussion everywhere. This site contains examples of existing quality schemes that were in operation prior to the introduction of the CQUIN payment framework, and will publish examples of new CQUIN schemes, as they develop.

Costalert.jpgCost and Quality


 

 

January 2010

Getting the measure of quality: opportunities and challenges
VS Raleigh, C Foot
The King’s Fund
January 2010

Will financial incentives and penalties improve hospital care?
A Maynard, K Bloor
British Medical Journal, 2010, 340:c88
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

How to provide better quality care with fewer resources
A Henderson
Nursing Times, 2009, 105(43), pp25

Cost-effectiveness of collaborative care for the treatment of major depressive disorder in primary care: a systematic review
KM van Steenbergen-Weijenburg, CM van der Feltz-Cornelis, EK Horn, HW van Marwijk, AT Beekman, FF Rutten, L Hakkaart-van Roijen
BMC Health Services Research, 2010, 10:19

Assessing the cost effectiveness of using prognostic biomarkers with decision models: case study in prioritising patients waiting for coronary heart surgery
M Henriksson, S Palmer, R Chen, J Damant, NK Fitzpatrick, K Abrams, AD Hingorani, U Stenestrand, M Janzon, G Feder, B Keogh, MJ Shipley, JC Kaski, A Timmis, M Sculpher, H Hemingway
British Medical Journal, 2010, 340:b5606
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Kidney dialysis – developing costs to deliver an equitable and high quality service
Department of Health
June 2009 (modified November 2009)

The relationship between safety net activities and hospital financial performance
J Zwanziger, N Khan, A Bamezai
BMC Health Services Research, 2010, 10:15

Research note: Controlling public spending: the NHS in a period of tight funding
H Featherstone, N Evans
Policy Exchange
January 2010

Controlling spending and government deficits: lessons from history and international experience
A Lilico, E Holmes, H Sameen
Policy Exchange
November 2009

Markets in health care: the theory behind  the policy
J Gubb, O Meller-Herbert
Civitas
December 2009

Value management: optimizing quality, service, and cost
HJ Makadon, F Bharucha, M Gavin, J Oliveira, M Wietecha
Journal for Healthcare Quality, 2010, 32(1), pp29-34

Pay-for-performance: quality programs at the crossroads
IA Garcia-Caban
Journal for Healthcare Quality, 2010, 32(1), pp3-7

Productive, efficient cost savings
J Appleby
British Journal of Healthcare Management, 15(12), pp578
This item is not available in full text. Please contact your local health library service.

Delivering more for less: maximising value in the public sector
Local Government Association
November 2009

Cost-effectiveness of self-monitoring of blood glucose in patients with type 2 diabetes mellitus managed without insulin
C Cameron, D Coyle, E Ur, S Klarenbach
Canadian Medical Association Journal, 2009, 21st December (early release)

December 2009

Relationship of primary care physicians’ patient caseload with measurement of quality and cost performance
DJ Nyweide, WB Weeks, DJ Gottlieb, LP Casalino, ES Fisher
Journal of the American Medical Association, 2009, 302(22), pp2444-2450
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

The NHS in the simulator
M McShane, R Smith
British Medical Journal: 2009, 339:b4868
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option. (https://register.athensams.net/nhs/nhseng/).

We need to put the evidence to work
F Godlee
British Medical Journal: 2009, 339:b5236
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Rising to the challenge: using evidence about what works to improve quality and save money
The Health Foundation
November 2009

Can quality and productivity improve in a financially poorer NHS?
B Crump, M Adil
British Medical Journal, 2009, 339:b4638
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Delivering more for less: maximising value in the public sector
Local Government Association
November 2009

A survey of primary care physicians in 11 countries 2009: perspectives on care, costs, and experiences
C Schoen, R Osborn, MM Doty, D Squires, J Peugh, S Applebaum
Health Affairs, 2009, 5th November: w1171-w1183

More for less: are productivity and efficiency improving in the NHS? Health briefing
Audit Commission
November 2009

Assessing cost-effectiveness in obesity (ACE-Obesity): an overview of the ACE approach, economic methods and cost results

R Carter, M Moodie, A Markwick, A Magnus, T Vos, B Swinburn, MM Haby
BMC Public Health, 2009, 9:419

Better care, better value indicators
The latest set of Better Care, Better Value indicators was published last week by the NHS Institute. They tell us that if every NHS organisation improved its performance to match that of the top quartile, NHS England could realise £2.4 billion in productivity benefits.

Why profit shouldn’t be your top goal
NT Washburn
Harvard Business Review, 2009, 87(12), pp23
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Windmill 2009: NHS response to the financial storm
S Harvey, A Liddell, L McMahon
Kings Fund
December 2009

The quality and capacity of adult social care services: an overview of the adult social care market in England 2008/09
Care Quality Commission
December 2009

Hospital computing and the costs and quality of care: a national study
DU Himmelstein, A Wright, S Woolhandler
American Journal of Medicine, 2009, 24th October
This item is not available in full text. Please contact your local health library service.

November 2009

What we can learn about healthcare cost and quality improvement from developments in the USA
This is a Webex, hosted by the NHS Institute for Innovation and Improvement, and lead by Don Berwick, Maureen Bisognano from the Institute for Healthcare Improvement in America. Don and Maureen spent an hour online with NHS staff, presenting and answering questions about quality and productivity. This is a recording with slides so that you can see and hear the whole presentation.

Is it fair to blame fair value accounting for the financial crisis?
RC Pozen
Harvard Business Review, 2009, 87(11), pp84-92
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

A practical guide to combining products and services
V Shankar, LL Berry, T Dotzel
Harvard Business Review, 2009, 87(11), pp94-99
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

More for less: are productivity and efficiency improving in the NHS?
Audit Commission - Health briefing
November 2009

The real cost of quality care and support
National Care Forum survey report in partnership with Counsel and Care
November 2009
A survey of National Care Forum (NCF) member organisations, in partnership with Counsel and Care, sought to explore the issues of quality and cost in the provision of care and support services. The findings of a survey by NCF can be grouped into the following key themes:

  • The views of people who use services and their families
  • Putting relationship-centred care into practice
  • Effective leadership and management
  • Learning and development
  • Valuing and rewarding staff
  • Service innovation and new ways of working
  • Income and costs

Balancing innovation, access, and profits: market exclusivity for biologics
AB Engelberg, AS Kesselheim, J Avorn
New England Journal of Medicine, 2009, 361(20)

Evaluation of modernisation of adult critical care services in England: time series and cost effectiveness analysis
A Hutchings, MA Durand, R Grieve, D Harrison, K Rowan, J Green, J Cairns, N Black
British Medical Journal, 2009, 339:b4353
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Innovative financing of health care
T Anderson
British Medical Journal, 2009, 339:b4235
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Primary care visit duration and quality: does good care take longer?
LM Chen, WR Farwell, AK Jha
Archives of Internal Medicine, 2009, 169(20), pp1866-1872
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Means to an end: joint financing across health and social care: health national report
Audit Commission
October 2009

Are vaccination programmes delivered by lay health workers cost-effective? A systematic review
A Corluka, DG Walker, S Lewin, C Glenton, IB Scheel
Human Resources for Health, 2009, 7:81

Paying for quality and coordination: aligning provider payments with global goals
NI Goldfield, RL Fuller, RF Averill
American Journal of Medical Quality, 2009, 24(6), pp480-488
This item is not available in full text. However, for November and December 2009, SAGE publishers are allowing free access to 40 of their journals, including this one. Click here to register. Alternatively, please contact your local health library service.

Payment reform for safety net institutions – improving quality and outcomes
CJ Wang, KN Conroy, B Zuckerman
New England Journal of Medicine, 2009, 361(19)

Innovative financing of health care
T Anderson
British Medical Journal, 2009, 339(4th November), b4235
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Means to an end: joint financing across health and social care: health national report
Audit Commission
October 2009

Increasing efficiency and enhancing value in health care: ways to achieve savings in operating costs per year
LA Martin, CW Neumann, J Mountford, M Bisognano, TW Nolan
Institute for Healthcare Improvement, 2009
Freely available – registration required.

October 2009

“Quantity” versus “quality” dilemma of health staff in NHS UK: Does clinical governance provide a solution?
CV Som
Clinical Governance: An International Journal, 2009, 14(4), pp301-314
This item is not available in full text. Please contact your local health library service.

Can economic evaluation of telemedicine be trusted? A systematic review of the literature
TS Bergmo
Cost Effectiveness and Resource Allocation, 2009, 7:18

Local government financial management e-learning tool
The Audit Commission has worked with the National School of Government to produce a unique web-based learning scheme on the core skills in financial management for local government. It is flexible, friendly and free to use.

Follow the money – controlling expenditures by improving care for patients needing costly services
T Bodenheimer, R Berry-Millett
New England Journal of Medicine, 23rd September, 2009,

Measuring value for money in healthcare: concepts and tools
PC Smith
Centre for Health Economics, University of York
September 2009

Can we import quality tools? A feasibility study of European practice assessment in a country with less organised general practice
R Remmen, L Seuntjens, D Paulus, D Pestiaux, K Knops, A van den Bruel
BMC Health Services Research, 2009, 9:183

Blog: High-quality, low-cost care: an interview with Gundersen-Lutheran CEO Jeff Thompson
Health Affairs blog
16th September 2009

Disparities in health care quality among racial and ethnic minority groups: findings from the National Healthcare Quality and Disparities Reports: 2008 factsheet
Agency for Healthcare Research and Quality
2008

DISMEVAL: Developing and validating DISease Management EVALuation
Structured disease management is widely seen as a means to improve the quality and reduce the cost of care, and to improve health outcomes for the chronically ill. Yet, while intuitively appealing, the evidence on the ability of such approaches to actually do so remains uncertain. What we know about the impact of disease management is mainly based on small studies on high-risk patients, often undertaken in academic settings. There is a need to learn more about the effects of large, population-based programmes using universally accepted evaluation methods that are scientifically sound and are also practicable in routine settings.

The DISMEVAL project aims to support this process through reviewing approaches to chronic care and disease management in Europe and through testing and validating possible evaluation methods and so provide evidence for best practices.

Improvementalert.jpgImprovement

 

 

 

January 2010

Information exchange networks for chronic illness care in primary care practices: an observational study
M Wensing, J van Lieshout, J Koetsenruijter, D Reeves
Implementation Science, 2010, 5:3

After the collaborative is over: what sustains quality improvement initiatives in primary care practices?
P Bray, DM Cummings, M Wolf, MW Massing, J Reaves
Joint Commission Journal on Quality and Patient Safety, 2009, 35(10), pp502-508
This item is not available in full text. Please contact your local health library service.

High reliability in health care
C Vincent, J Benn, GB Hanna
British Medical Journal, 2010, 19th January, 340:c84
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NHS Evidence – Quality and Productivity
NHS Evidence has launched the Quality and Productivity collection, providing users with real examples of how staff are improving quality and productivity across the NHS.

Improving dementia services in England: an interim report
National Audit Office
January 2010

All staff should seize the opportunity to improve care
K Bharj
Nursing Times, 2009, 105(42), pp27

Deriving value from inter-organizational learning collaborations
C van Winkelen
The Learning Organization, 2010, 17(1), pp8-23
This item is not available in full text. Please contact your local health library service.

Team learning on the edge of chaos
S Fisser, M-J Browaeys
The Learning Organization, 2010, 17(1), pp56-68
This item is not available in full text. Please contact your local health library service.

Co-morbidity: we need a guideline for each patient not a guideline for each disease
M Dawes
Family Practice: 2010, 27(1), pp1-2
This item is not available in full text. Please contact your local health library service.

International review of performance management systems in public employment services: research report no 616
A Nunn, T Bickerstaffe, B Mitchell
Department for Work and Pensions

Making policy count: developing performance indicators for health and social care partnerships: position paper: social care
Department of Health
December 2009

Nurses present the Chief Nursing Officer with 580 efficiency ideas
S Gainsbury
Nursing Times, 20th October 2009

From the ground up: a report on integrated care design and delivery
Integrated Care Network, Institute of Public Care, Community Health Partnerships
January 2010
To accompany the report ‘From the ground up’, Community Health Partnerships and the Integrated Care Network have drawn on the Institute of Public Care’s report and framework and produced a timely 3 part ‘easy to read’ guide:


Integrated care and support plan (ICSP) high level process v1.2

Department of Health, Putting People First, NHS Connecting for Health
November 2009

Current state and future possibilities for ambient intelligence to support improvements in the quality of health and social care
A Siriwardena, A Niroshan
Quality in Primary Care, 2009, 17(6), pp373-375
This item is not available in full text. Please contact your local health library service.

Using NHS resources effectively to improve the ward environment for patients and staff
H Foley
Nursing Times, 2009, 105(39), pp16-18

Improvement of primary care for patients with chronic heart failure: a pilot study
J van Lieshout, M Wensing, R Grol
BMC Health Services Research, 2010, 10:8

Conceptual and practical challenges for implementing the communities of practice model on a national scale – a Canadian cancer control initiative
C Bentley, GP Browman, B Poole
BMC Health Services Research, 2010, 10:3

The effectiveness of computerized clinical guidelines in the process of care: a systematic review
G Damiani, L Pinnarelli, SC Colosimo, R Almiento, L Sicuro, R Galasso, L Sommella, W Ricciardi
BMC Health Services Research, 2010, 10:2

Does the process map influence the outcome of quality improvement work? A comparison of a sequential flow diagram and a hierarchical task analysis diagram
L Colligan, JE Anderson, HW Potts, J Berman
BMC Health Services Research, 2010, 10:7

Performance measurement and improvement frameworks in health, education and social services systems: a systematic review
A Klassen, A Miller, N Anderson, J Shen, V Schiariti, M O’Donnell
International Journal for Quality in Health Care, 2010, 22(1), pp39-43
This item is not available in full text. Please contact your local health library service.

What makes the health system tick?
J Braithwaite, JI Westbrook
International Journal for Quality in Health Care, 2010, 22(1), pp1-2

Association between primary care physicians’ evidence-based medicine knowledge and quality of care
K Shuval, S Linn, M Brezis, E Shadmi, ML Green, S Reis
International Journal for Quality in Health Care, 2010, 22(1), pp16-23
This item is not available in full text. Please contact your local health library service.

Why the pursuit of excellence matters
PC Hebert, MB Stanbrook, K Flegel, N MacDonald, J Ramsay
Canadian Medical Association Journal, 2010, 4th January

Researchers hope measuring performance will improve stroke care and prevention
M Mitka
Journal of the American Medical Association, 2010, 303(1), pp17-18
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Quest for Quality and Improved Performance: quality enhancing interventions
M Bosch, M Faber, G Voerman, J Cruijsberg, R Grol, M Hulscher, M Wensing
The Health Foundation
December 2009

Improving health, supporting justice
NHS Confederation
December 2009

Quality improvement and accreditation: what might it look like?
K Bender, PK Halverson
Journal of Public Health Management and Practice, 16(1), pp72-78

Achieving a culture of quality improvement
G Gorenflo
Journal of Public Health Management and Practice, 16(1), pp83-84

Measuring physicians’ quality and performance: adrift on Lake Wobegon
DM Berwick
Journal of the American Medical Association, 2009, 302(22), pp2485-2486
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Driving quality improvement in local public health practice
PB Davis, J Solomon, G Gorenflo
Journal of Public Health Management and Practice, 16(1), pp67-71

Defining quality improvement in public health
WJ Riley, JW Moran, LC Corso, LM Beitsch, R Bialek, A Cofsky
Journal of Public Health Management and Practice, 2010, 16(1), pp5-7

Opportunities to advance quality improvement in public health
MV Davis
Journal of Public Health Management and Practice, 2010, 16(1), pp8-10

Quality improvement and performance: CDC’s strategies to strengthen public health
D Lenaway, LC Corso, S Buchanan, C Thomaas, R Astles
Journal of Public Health Management and Practice, 2010, 16(1), pp11-13

Supporting public health departments’ quality improvement initiatives: lessons learned from the Public Health Foundation

R Bialek, J Carden, GL Duffy
Journal of Public Health Management and Practice, 2010, 16(1), pp14-18

The ten characteristics of the high-performing chronic care system
C Ham
Health Economics, Policy and Law, 2010, 5(1), pp71-90

The development of a primary healthcare information system to support performance measurement and research in British Columbia
Healthcare Policy, 2009, 5 (Special Issue)

The communicating organisation: using communication to support the development of high-performing organisations
NHS Communications
Department of Health
23rd November 2009

Applying Toyota Production System principles to a psychiatric hospital: making transfers safer and more timely
JQ Young, RM Wachter
Joint Commission on Quality and Patient Safety, 2009, 35(9), pp439-448
This item is not available in full text. Please contact your local health library service.

A structured registration program can be validly used for quality assessment in general practice

AS Fokkens, PA Wiegersma, SA Reijneveld
BMC Health Services Research, 2009, 9:241

Developing and selecting interventions for translating knowledge to action
M Wensing, M Bosch, R Grol
Canadian Medical Association Journal, 2009, 21st December (early release)

Engaging clinicians in quality improvement initiatives: art or science?
AN Siriwardena
Quality in Primary Care, 2009, 17(5), pp303-305
This item is not available in full text. Please contact your local health library service.

Teleconsultation service to improve healthcare in rural areas: acceptance, organizational impact and appropriateness
P Zanaboni, S Scalvini, P Bernocchi, G Borghi, C Tridico, C Masella
BMC Health Services Research, 2009, 9:238

Heterogeneity is not always noise: lessons from improvement
F Davidoff
Journal of the American Medical Association, 2009, 302(23), pp2580-2586
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Effectiveness of a training programme to improve hand hygiene compliance in primary healthcare
C Martin-Madrazo, A Canada-Dorado, M Salinero-Fort, J Abanades-Herranz, R Arnal-Selfa, I Garcia-Ferradal, F Espejo-Matorral, E Carrillo-de Santa-Pau, S Soto-Diaz
BMC Public Health, 2009, 9:469

Experience as a doctor in the developing world: does it benefit the clinical and organisational performance in general practice?

P van den Hombergh, NJ de Wit, FAM van Balen
BMC Family Practice, 2009, 10:80

Using a performance management framework to improve quality
J Thomas, D Humphrey, S Warmington
Nursing Management – UK, 2009, 16(5), pp32-34
This item is not available in full text. Please contact your local health library service.

Public sector scorecard
M Moullin
Nursing Management – UK, 2009, 16(5), pp26-31
This item is not available in full text. Please contact your local health library service.

Community-based primary care: improving and assessing diabetes management
M Gannon, A Qaseem, V Snow
American Journal of Medical Quality, 2010, 25(1), pp6-12
This item is not available in full text. Please contact your local health library service.

Design and methods for testing a simple dietary message to improve weight loss and dietary quality
PA Merriam, Y Ma, BC Olendzki, KL Schneider, W Li, IS Ockene, SL Pagoto
BMC Medical Research Methodology, 2009, 9:87

Public reporting of discharge planning and rates of readmissions
AK Jha, EJ Orav, AM Epstein
New England Journal of Medicine, 2009, 361(27), pp2637-2645

Organizational factors and depression management in community-based primary care settings
EP Post, AM Kilbourne, RW Bremer, FX Solano, H Pincus, CF Reynolds
Implementation Science, 2009, 4:84

Evidence-based practice implementation: the impact of public versus private sector organization type on organizational support, provider attitudes, and adoption of evidence-based practice
GA Aarons, DM Sommerfeld, CM Walrath-Greene
Implementation Science, 2009, 4:83

Valuing health: developing a business case for health improvement
Improvement and Development Agency
January 2010

The effectiveness of computerized clinical guidelines in the process of care: a systematic review
G Damiani, L Pinnarelli, SC Colosimo, R Almiento, L Sicuro, R Galasso, L Sommella, W Ricciardi
BMC Health Services Research, 2010, 10:2

December 2009

Improving outcomes after surgery
MPW Grocott
British Medical Journal, 338:b5173
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Evaluation of an international benchmarking initiative in nine eye hospitals
DF de Korne, K Sol, JDH van Wijngaarden, EJ van Vliet, T Custers, M Cubbon, W Spileers, J Ygge, C-L Ang, NS Klazinga
Health Care Management Review, 2010, 35(1), pp2-12
This item is not available in full text. Please contact your local health library service.

Adapting clinical practice guidelines to local context and assessing barriers to their use
MB Harrison, F Legare, ID Graham, B Fervers
Canadian Medical Association Journal, 2009, DOI:10.1503/cmaj.081232

Disseminate time-sensitive research faster
MB Stanbrook, PC Hebert, K Flegel, N MacDonald, J Ramsay
Canadian Medical Association Journal, 2009, DOI:10.1503/cmaj.092077

Eliminating “waste” in health care
VR Fuchs
Journal of the American Medical Association, 2009, 302(22), pp2481-2482
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Measuring physicians’ quality and performance: adrift on Lake Wobegon
DM Berwick
Journal of the American Medical Association, 2009, 302(22), pp2485-2486
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Funding illness prevention and health promotion in Australia: a way forward
A Harris, D Mortimer
Australia and New Zealand Health Policy, 2009, 6:25

Podcast: Clinical decision support – improving health care quality
Dr P Jon White is the Director for Health Information Technology for the Agency for Healthcare Research and Quality. He presents this podcast on how clinical decision support can improve the quality of health care delivery.

Engaging with quality initiative stories
The Health Foundation
These five videos show how service users can be involved in a quality improvement programme and the impact they can create:

  1. Making healthcare more primary care led, patient centred, and evidence based
  2. Ensuring that people with back pain get the most appropriate care
  3. Improving treatment options for people with insomnia
  4. Improving services for women experiencing domestic violence
  5. Improving the management of chronic kidney disease

Update: Engaging clinicians in quality improvement
The Health Foundation
November 2009

NHS health and well-being: final report
Dr Steven Boorman
Department of Health
November 2009

Getting to a good place: partnership working for mental health patients
NHS Confederation
November 2009
Freely available – registration required.

Design of a continuous quality improvement program to prevent falls among community-dwelling older adults in an integrated healthcare system
DA Ganz, EM Yano, D Saliba, PG Shekelle
BMC Health Services Research, 2009, 9:206

Impact of consumer health informatics applications: evidence report/technology assessment no. 188
MC Gibbons, RF Wilson, L Samal, CU Lehmann, K Dickersin, HP Lehmann, H Aboumatar, J Finkelstein, E Shelton, R Sharma, EB Bass
Agency for Healthcare Research and Quality
October 2009
The objective of this report, commissioned by the Agency for Healthcare Research and Quality, is to review the evidence on the impact of consumer health informatics applications on health outcomes, to identify the knowledge gaps and to make recommendations for future research.

Physician and pharmacist collaboration to improve blood pressure control
BL Carter, G Ardery, JD Dawson, PA James, GR Bergus, WR Doucette, EA Chrischilles, CL Franciscus, Y Xu
Archives of Internal Medicine, 2009, 169(21), pp1996-2002
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Effectiveness of IT-based diabetes management interventions: a review of the literature
BM Costa, KJ Fitzgerald, KM Jones, T Dunning
BMC Family Practice, 2009, 10:72

Effectiveness of public report cards for improving the quality of cardiac care: the EFFECT Study: a randomized trial

JV Tu, LR Donovan, DS Lee, JT Wang, PC Austin, DA Alter, DT Ko
Journal of the American Medical Association, 2009, 302(21)
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Exploring the black box of quality improvement collaborative: modeling relations between conditions, applied changes and outcomes
ML Duckers, P Spreeuwenberg, C Wagner, PP Groenewegen
Implementation Science, 2009, 4:74

Norwegian physicians’ knowledge of and opinions about evidence-based medicine: cross-sectional study
LV Ulvenes, O Aaslandm, M Nylenna, IS Kristiansen
PLoS ONE 4(11): e7828

Dual equipoise shared decision making: definitions for decision and behavior support interventions
G Elwyn, D Frosch, S Rollnick
Implementation Science, 2009, 4:75

Adapting HIV prevention evidence-based interventions in practice settings: an interview study
RC Veniegas, UK Kao, R Rosales
Implementation Science, 2009, 4:76

Future health: sustainable places for health and well-being
CABE
2009
This document explains how good design makes healthy places. It brings together what CABE knows about sustainable, health-promoting design with the latest thinking about individual health and well-being. The publication will be of interest to health trusts, planners, policymakers and premises providers.

Improving safety, reducing harm: children, young people and domestic violence: a practical toolkit for front-line practitioners
Department of Health
September 2009

Together we can end violence against women and girls: a strategy
Department of Health
November 2009
This document, together with Primary Care Commissioning will help to commission services for women and girls who are victims of violence.

Multiple goals and time constraints: perceived impact on physicians’ performance of evidence-based behaviours
J Presseau, FF Sniehotta, JJ Francis, NC Campbell
Implementation Science, 2009, 4:77

Improving the health and wellbeing of people with learning disabilities
Department of Health Commissioning and System Management Directorate
24th November 2009

Interventional radiology (IR): improving quality and outcome for patients: a report from the National Imaging Board
Department of Health
November 2009

Implementing the NHS performance framework: application to mental health trusts
Department of Health
November 2009

Guide to develop a health promotion policy and compendium of policies
F Lagarde
Agence de la santé et des services sociaux de Montreal, Quebec

Decide to use evidence. Use evidence to decide: evidence-informed public health
National Collaborating Centre for Methods and Tools, 2009, Fall

Challenges to improve coronary heart disease risk assessment
PWF Wilson
Journal of the American Medical Association, 2009, 302(21), pp2369-2370
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Kaizen: a method of process improvement in the emergency department
GH Jacobson, N Streiff McCoin, R Lescallette, S Russ, CM Slovis
Academic Emergency Medicine, 2009, 16(12), pp1341-1349
This item is not available in full text. Please contact your local health library service.

Improving information for stakeholders: a report of a primary care trust and strategic health authority working group to improve community information
Department of Health
December 2009

Nothing but the truth? A discussion paper

Audit Commission
November 2009

Disclosure and apology. What’s missing? Advancing programs that support clinicians
S Carr
Massachusetts Medical Society
March 2009

November 2009

Improving the quality of mental health care
M Funk, C Lund, M Freeman, N Drew
International Journal for Quality in Health Care, 2009, 21(6), pp415-420
This item is not available in full text. Please contact your local health library service.

Greater equality and better health
KE Pickett, RG Wilkinson
British Medical Journal, 2009, 339:b4320
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The development and pilot testing of a rapid assessment tool to improve local public health system capacity in Australia
P Bagley, V Lin
BMC Public Health, 2009, 9:413

Economic progress and health improvement
M Weale
British Medical Journal, 2009, 339:b4575
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

The LSP (Local Strategic Partnerships) Improvement Tool
The LSP Improvement Tool, is one of a series of products developed from the Audit Commission national study ‘Working better together? Managing local strategic partnerships’. The tool is designed to help LSPs improve by providing a series of questions and responses around seven themes, and links to case studies and guidance materials. The questions in the tool follow a whole systems approach to performance improvement.

Emergency Services Review: system resilience: a review of NHS emergency care performance during recent winters
J Beyer
Office of the Strategic Health Authorities
August 2009

Emergency Services Review: Intensive Support Diagnostic Toolkit: tools and user guide
Emergency Care Intensive Support Team
Office of the Strategic Health Authorities
August 2009

Emergency Services Review: good practice in delivering emergency care: a guide for local health communities
I Sturgess
Office of the Strategic Health Authorities
August 2009

Focus on: caesarean section
The NHS Institute for Innovation and Improvement has launched a comprehensive new toolkit to assist maternity units in achieving low caesarean section rates while maintaining safe outcomes for mothers and babies.

Improving quality in primary care

Department of Health
7th October 2009

Ensuring progress in primary care – What can health care reform realistically accomplish?
DA Chokshi
New England Journal of Medicine, 2009, 361(18)

The NHS must engage its employees if it is to improve
Cary Cooper, professor of organisational psychology and health at Lancaster University and Head of the Sunningdale Institute at the National School of Leadership, suggests that far from being soft issues, employee engagement and wellbeing are vital tools that can be used to secure improvements in performance.

Rethinking lean service
J Seddon, B O’Donovan, K Zokaei
2009

Team climate and quality of care in primary health care: a review of studies using the Team Climate Inventory in the United Kingdom
TT Goh, MP Eccles
BMC Research Notes, 2009, 2:222

The British Dental Association Oral Health Inequalities Policy
British Dental Association
October 2009

Healthy Child Programme: from 5-19 years old
Department of Health
27th October 2009

Toolkit for high quality neonatal services
Department of Health
November 2009

Report of the standing commission on carers: carers at the heart of 21st century families and communities – work in progress
Department of Health
October 2009

Chartered Quality Institute Knowledge Hub and Portal
The Chartered Quality Institute Knowledge Hub which produces factsheets that provide an introductory overview of a range of topics in the field of quality, including continual improvement, and total quality management. The Body of Quality Knowledge is the CQI’s knowledge portal and goes into greater detail on quality-related topics.

The systems thinking review
This site has been developed by Vanguard and links to papers, tools, events, podcasts, and videos to inform about and support systems thinking in the public sector.

Governance in health care delivery: raising performance
M Lewis, G Pettersson
The World Bank Development Economics Department and Human Development Department
October 2009

Improving diabetes care using a multitiered quality improvement model
J Guzek, S Guzek, K Murphy, P Gallacher, C Lesneski
American Journal of Medical Quality, 2009, 24(6), pp505-511
This item is not available in full text. However, for November and December 2009, SAGE publishers are allowing free access to 40 of their journals, including this one. Click here to register. Alternatively, please contact your local health library service.

Implementation of the National Surgical Quality Improvement Program: critical steps to success for surgeons and hospitals
V Velanovich, I Rubinfeld, JH Patton jr, J Ritz, J Jordan, S Dulchavsky
American Journal of Medical Quality, 2009, 24(6), pp474-479
This item is not available in full text. However, for November and December 2009, SAGE publishers are allowing free access to 40 of their journals, including this one. Click here to register. Alternatively, please contact your local health library service.

Changing systems, changing minds: improving healthcare with IT
B Robson
Healthcare Executive, 2009, Nov/Dec, pp72-74

Engaging with Quality Initiative programme
The Improvement Foundation’s Engaging with Quality Initiative is made up of projects that are designed and delivered with the user/patient at heart. The five video stories show how service users can be involved in a quality improvement programme and the impact they care create.

Engaging clinicians in quality improvement
The Health Foundation
November 2009

October 2009

Reviewing patients who have waited longer than 18 weeks
Department of Health
21st October 2009
This good practice guidance sets out the benefits of reviewing and reporting on waits longer than 18 weeks – which include understanding the causes of any unnecessary waits and driving further improvement in patients’ experience of 18 weeks pathways.

Getting it right for children and families: maximizing the contribution of the health visiting team: ‘Ambition, Action, Achievement’

Department of Health
14th October 2009

Improving work environments in health care: test of a theoretical framework
C Rathert, G Ishqaidef, DR May
Health Care Management Review, 2009, 34(4), pp334-343
This item is not available in full text. Please contact your local health library service.

An effectiveness analysis of healthcare systems using a systems theoretic approach
S Chuang, K Inder
BMC Health Services Research, 2009, 9:195

Impact of consumer health informatics applications: Evidence Report/Technology Assessment Number 188

The John Hopkins University Evidence-based Practice Center
October 2009
The objective of the report is to review the evidence on the impact of consumer health informatics (CHI) applications on health outcomes, to identify the knowledge gaps and to make recommendations for future research.

NHS Benchmarking Network
The NHS Benchmarking Network was established in 1994 from a group of like-minded Health Authorities, who wanted to establish a forum through which benchmarking could be used to develop and advance excellent practice in the National Health Service.

Improving the quality of care for infants: a cluster randomized controlled trial
SK Lee, K Aziz, N Singhal, CM Cronin, A James, DSC Lee, D Matthew, A Ohlsson, K Sankaran, M Seshia, A Synnes, R Walker, R Whyte, J Langley, YC MacNab, B Stevens, P von Dadelszen
Canadian Medical Association Journal, 2009, 181(8), pp469-476

Improving care for patients with diabetes at a rural primary care clinic by empowering licensed nursing assistants with a flow sheet tool
LC Pastel, S Liu, K Homa, E Bradley, P Batalden
Clinical Diabetes, 2009, 27(3), pp115-118

A nurse-driven quality improvement program to improve perinatal outcomes
N Jallo, K Bray, MP Padden, D Levin
Journal of Perinatal and Neonatal Nursing, 2009, 23(3), pp241-250

Multihospital collaborations for surgical quality improvement
DA Campbell, E Patchen Dellinger
Journal of the American Medical Association, 2009, 302(14), pp1584-1585
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Women doctors: making a difference: Report of the Chair of the National Working Group on Women in Medicine
Baroness Deech
Department of Health
13th October 2009

Communities for Health: unlocking the energy within communities to improve health
Department of Health
15th October 2009

Communities for health: the story so far…
Improvement and Development Agency
September 2009

The PRaCTICaL study of nurse led, intensive care follow-up programmes for improving long term outcomes from critical illness: a pragmatic randomised controlled trial
BH Cuthbertson, J Rattray, MK Campbell, M Gager, S Roughton, A Smith, A Hull, S Breeman, J Norrie, D Jenkinson, R Hernandez, M Johnston, E Wilson, C Waldmann
British Medical Journal, 2009, 16th October, 339:b3723
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Knowledge management and organizational performance: an exploratory analysis
M Zack, J McKeen, S Singh
Journal of Knowledge Management, 2009, 13(6), pp392-409
This item is not available in full text. Please contact your local health library service.

Improving standards of care for patients: a pilot project
J Hutchinson, G Armstrong
Nursing Standard, 2009, 23(51), pp43-47
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Primary care and community services: improving quality in primary care
Department of Health Primary and Community Care Strategy team
30th September 2009

Can we import quality tools? A feasibility study of European practice assessment in a country with less organised general practice
R Remmen, L Seuntjens, D Paulus, D Pestiaux, K Knops, A van den Bruel
BMC Health Services Research, 2009, 9:183

Interdisciplinary diabetes care teams operating on the interface between primary and specialty care are associated with improved outcomes of care: findings from the Leuven Diabetes Project
L Borgermans, G Goderis, C van den Broeke, G Verbeke, A Carbonez, A Ivanova, C Mathieu, B Aertgeerts, J Heyrman, R Grol
BMC Health Services Research, 2009, 9:179

Follow the money – controlling expenditures by improving care for patients needing costly services
T Bodenheimer, R Berry-Millett
New England Journal of Medicine, 23rd September, 2009,

Six of the top achievements in Canadian health research
SE Straus
Canadian Medical Association Journal, 28th September, 2009

Celebrating 8 projects that improved our world
SE Straus, C Leneis, ID Graham
Canadian Medical Association Journal, 28th September, 2009

Quantitative data management in quality improvement collaborative
M van den Berg, R Frenken, R Bal
BMC Health Services Research, 2009, 9:175

Prioritisation for quality improvement: National Quality Board stakeholder engagement
The National Quality Board's Prioritisation Committee has been established to provide detailed consideration to the issue of clinical prioritisation, one of the Board's core functions. The Committee's role is to advise the Board on areas for clinical prioritisation, and on the development of NICE quality standards. The National Quality Board will advise Ministers on clinical priorities for the NHS, and on topics for NICE quality standards. This stakeholder engagement document seeks views on the Board's process for doing so. The engagement process runs from 29 September 2009 to 10 November 2009. Please return your responses no later than Tuesday 10 November 2009 using the attached engagement response form, or in your own format, by email to the National Quality Board Secretariat.

Delivering high quality midwifery care: the priorities, opportunities and challenges for midwives
Department of Health
28th September 2009

Consultation on Care Quality Commission Strategy for 2010-15
Care Quality Commission
1 October 2009

The five traps of performance measurement
A Likierman
Harvard Business Review, 2009, 87(10), pp96-101
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September 2009

Does improving quality save money: A review of evidence of which improvements to quality reduce costs to health service providers
Dr J Ovretveit
The Health Foundation
September 2009

Quantitative data management in quality improvement collaborative
M Van den Berg, R Frenken, R Bal
BMC Health Services Research, 2009, 9:175

Improving clinical research and cancer care delivery in community settings: evaluating the NC1 community cancer centers program
SB Clauser, MR Johnson, DM O’Brien, JM Beveridge, ML Fennell, AD Kaluzny
Implementation Science, 2009, 4:63

Clinical librarian attendance at general surgery quality of care rounds (morbidity and mortality conference)
E Greco, M Englesakis, A Faulkner, B Trojan, LE Rotstein, DR Urbach
Surgical Innovation, 2009, 16(3), pp266-269
This item is not available in full text. Please contact your local health library service.

Can communities of practice make a meaningful contribution to sustainable service improvement in health and social care?
L Chandler, A Fry
Journal of Integrated Care, 2009, 17(2), pp41-48
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Healthcare Quality Improvement Partnership
This organisation is led by a consortium of the Academy of Medical Royal Colleges, Royal College of Nursing and National Voices. HQIP promotes better health services by supporting those responsible for quality improvement work. HQIP has published a series of documents and tools to support the further development of clinical audit at a national and local level.

Some challenges facing lean thinking in healthcare
T Young, S McClean
International Journal for Quality in Health Care, 2009, 21(5), pp309-310

Application of lean thinking to health care: issues and observations
T Joosten, I Bongers, R Janssen
International Journal for Quality in Health Care, 2009, 21(5), pp341-347

Healthcare quality and disparities: attacking problems at their root
CM Clancy
Journal of Nursing Care Quality, 2009, 24(4), pp269-272
This item is not available in full text. Please contact your local health library service.

Improving care, reducing cost: helping the NHS meet its 21st century challenge
The Management Consultancies Association, 2009

Quality and service improvement tools at your fingertips
The NHS Institute for Innovation and Improvement has a library of more than 80 quality and service improvement tools, tips and techniques available, free of charge to the NHS.

Improvement Specialist Collection
The NHS Institute for Innovation and Improvement has been working with NHS Evidence and the King’s Fund to develop a specialist library collection for improvement. This collection is live and covers both theory and practice, and includes best available evidence, tools and techniques, measurement, case studies and policy on all aspects of innovation and improvement.

Dutch healthcare reform: did it result in performance improvement of health plans? A comparison of consumer experiences over time
M Hendriks, P Spreeuwenberg, J Rademakers, DM Delnoij
BMC Health Services Research, 2009, 9:167

Improving diabetes care using a multitiered quality improvement model
J Guzek, S Guzek, K Murphy, P Gallacher, C Lesneski
American Journal of Medical Quality, 2009, 17th September
This item is not available in full text. Please contact your local health library service.

Examination of how a survey can spur culture changes using a quality improvement approach: a region-wide approach to determining a patient safety culture
J Pringle, RJ Weber, K Rice, L Kirisci, C Sirio
American Journal of Medical Quality, 2009, 24(5), pp374-384
This item is not available in full text. Please contact your local health library service.

Multidimensional evaluation of performance: experimental application of the balanced scorecard in Ferrara University Hospital
A Verzola, R Bentivegna, L Trevisani, G Carandina, P Gregorio, A Mandini
Cost  Effectiveness and Resource Allocation, 2009, 7:15

Editorial: Does improving quality of care save money?
J Appleby
British Medical Journal, 2009, 339:b3678
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

IHI Improvement Map
The Institute for Healthcare Improvement has launched the Improvement Map. This first-of-its-kind resource is now available free of charge to anyone, anywhere who wants to improve hospital care. The Improvement Map is an interactive, web-based tool that distills the best clinical and managerial information available to help hospitals provide exceptional care.

Interprofessional collaboration: effects of practice-based interventions on professional practice and healthcare outcomes
M Zwarenstein, J Goldman, S Reeves
The Cochrane Library, 2009, 3

Evidence-Based Medicine: An introduction for medical students
D Diao, B Galm, S Shamon
University of British Columbia Faculty of Medicine Medical Journal, 2009, 1(1), pp16-18

Paramedic clinical decision making during high acuity emergency calls: design and methodology of a Delphi study
JL Jensen, P Croskerry, AH Travers
BMC Emergency Medicine, 2009, 9:17

Clinical gist and medical education: connecting the dots
LJ Farrell, VF Reyna
Journal of the American Medical Association, 2009, 302(12), pp1332-1333
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Practice, rehearsal, and performance: an approach for simulation-based surgical and procedure training
RL Kneebone
Journal of the American Medical Association, 2009, 302(12), pp1336-1338
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Quality of medication use in primary care – mapping the problem, working to a solution: a systematic review of the literature
S Garfield, N Barber, P Walley, A Willson, L Eliasson
BMC Medicine, 2009, 7:50

NHS performance: GPs in the spotlight
G Clews
Health Service Journal, 2009, 17th August

What service customers really want
D Dougherty, A Murthy
Harvard Business Review, 2009, 87(9), pp22
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Closing the evidence gap in integrative medicine
H MacPherson, D Peters, C Zollman
British Medical Journal, 2009, 339: b3335
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Do computerised clinical decision support systems for prescribing change practice? A systematic review of the literature (1990-2007)
S Pearson, A Moxey, J Robertson, I Hains, M Williamson, J Reeve, D Newby
BMC Health Services Research, 2009, 9:154

Advancing patient safety through process improvements
L Elgart, A Gaffney
Journal for Healthcare Quality, 2009, 31(5), pp8-13
This item is not available in full text. Please contact your local health library service.

Applying quality improvement approaches to health care
M Marshall
British Medical Journal, 2009, 339:b3411
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

August 2009

10 steps to better health care
A Gawande, D Berwick, E Fisher, M McClellan
New York Times, 2009, 12th August

Knowledge sharing using codification and collaboration technologies to improve health care lessons from the public sector
BE Dixon, JJ McGowan, GD Cravens
Knowledge Management Research and Practice, 2009, 7, pp249-259
This item is not available in full text. Please contact your local health library service.

Educational intervention and monitoring programme to improve physician reporting of adverse drug reactions (ADRs) in a primary care setting in complementary and alternative medicine
M Tabali, E Jeschke, A Bockelbrink, CM Witt, SN Willich, T Ostermann, H Matthes
BMC Public Health, 2009, 9:274

Effect of response format for clinical vignettes on reporting quality of physician practice
T Pham, C Roy, X Mariette, F Liote, P Durieux, P Ravaud
BMC Health Services Research, 2009, 9:128

Do hospitals improve quality?
RM Centor, BB Taylor
Archives of Internal Medicine, 2009, 169(15), pp1351-1352
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Hospitalists and the quality of care in hospitals
L Lopez, LS Hicks, AP Cohen, S McKean, JS Weissman
Archives of Internal Medicine, 2009, 169(15), pp1389-1394
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Online assessment of patients’ views on hospital performances using Rasch model’s KIDMAP diagram
TW Chien, WC Wang, HY Wang, HJ Lin
BMC Health Services Research, 2009, 9:135

Managing to improve quality: the relationship between accreditation standards, safety practices, and patient outcomes
DK Thornlow, E Merwin
Health Care Management Review, 2009, 34(3), pp262-272
This item is not available in full text. Please contact your local health library service.

Effects of pay for performance on the quality of primary care in England
SM Campbell, D Reeves, E Kontopantelis, B Sibbald, M Roland
New England Journal of Medicine, 2009, 361(4), pp368-378

Measuring for quality improvement
High Quality Care for All defined quality in the NHS as safe and effective care of which the patient’s whole experience is positive. In partnership with professionals right across the NHS, the Department of Health and The NHS Information Centre have identified an initial, but evolving, set of indicators to describe the quality of a broad range of services – the Indicators for Quality Improvement. There are currently over 200 indicators.

Improving access, responding to patients: a how to guide for GP practices
Practice Management Network
2009

Building an evidence-based practice infrastructure and culture: a model for rural and community hospitals
HK Burns, L Dudjak, P Greenhouse
The Journal of Nursing Administration, 2009, 39(7/8), pp321-325
This item is not available in full text. Please contact your local health library service.

Barriers and facilitators to evidence based care of type 2 diabetes patients: experiences of general practitioners participating to a quality improvement program
G Goderis, L Borgermans, C Mathieu, C van den Broeke, K Hannes, J Heyrman, R Grol
Implementation Science, 2009, 4:41

Collaboratives
M Hulscher, L Schouten, R Grol
2009, The Quest for Quality and Improved Performance (QQUIP) an initiative from the Health Foundation.
A report  about QICs (Quality Improvement Collaboratives).

The ‘connection’ between continuing education and quality
SD Cheesman
The Journal of Continuing Education in Nursing, 2009, 40(8), pp340-341
This item is not available in full text. Please contact your local health library service.

Improving the quality of care for infants: a cluster randomized controlled trial
SK Lee, K Aziz, N Singhal, CM Cronin, A James, DSC Lee, D Matthew, A Ohlsson, K Sankaran, M Seshia, A Synnes, R Walker, R Whyte, J Langley, YC MacNab, B Stevens, P von Dadelszen
Canadian Medical Association Journal, 2009, 10th August

Translating research in elder care: an introduction to a study protocol series
CA Estabrooks, AM Hutchinson, JE Squires, JM Birdsell, GG Cummings, L Degner, D Morgan, PG Norton
Implementation Science, 2009, 4:51

Fostering implementation of health services research findings into practice: a consolidated framework for advancing implementation science
LJ Damschroder, DC Aron, RE Keith, SR Kirsh, JA Alexander, JC Lowery
Implementation Science, 2009, 4:50

July 2009

Organisational health: a new perspective on performance improvement
This is a new report from the NHS Institute for Innovation and Improvement, produced by Matrix Insight, providing:

  • An accessible introduction to concepts of organisational health
  • Details of case studies of organisational health
  • A summary of implications for the NHS

Freely available – registration required.

Improving performance in the NHS
T Wilson
British Medical Journal, 2009, 16th July
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Evidence-based diagnosis in general practice: needs both robust evidence and sophisticated electronic health record systems
B Delaney
Family Practice, 2009, 26(4), pp239-240
This item is not available in full text. Please contact your local health library service.

Physician Consortium for Performance Improvement (PCPI)
The American Medical Association has produced a list of 266 PCPI performance measures for 42 clinical topics or conditions, including asthma, chronic kidney disease, and emergency medicine.

Why are there no efficiency measures in the National Quality Measures Clearinghouse?
PS Hussey, EA McGlynn
National Quality Measures Clearinghouse - 20th July 2009

High workload and job stress are associated with lower practice performance in general practice: an observational study in 239 general practices in the Netherlands
P van den Hombergh, B Kunzi, G Elwyn, J van Doremalen, R Akkerman, R Grol, M Wensing
BMC Health Services Research, 2009, 9:118

High performers down under: lessons from Australia’s winning companies
G Cocks
Journal of Business Strategy, 2009, 30(4), pp17-22
This item is not available in full text. Please contact your local health library service.

The QICKD study protocol: a cluster randomized trial to compare quality improvement interventions to lower systolic BP in chronic kidney disease (CKD) in primary care
S de Lusignan, H Gallagher, T Chan, N Thomas, J van Vlymen, M Nation, N Jain, A Tahir, E du Bois, I Crinson, N Hague, F Reid, K Harris
Implementation Science, 2009, 4:39

A success story in American Health Care: eliminating infections and saving lives in Michigan
K Herzer, M Seshamani
US Department of Health and Human Services
July 2009

Using quality improvement methods for evaluating health care
AN Siriwardena
Quality in Primary Care, 2009, 17(3), pp155-159
This item is not available in full text. Please contact your local health library service.

Using quality-improvement techniques to enhance patient education and counseling of diagnosis and management
P Varkey, A Sathananthan, A Scheifer, S Bhagra, A Fujiyoshi, A Tom, MH Murad
Quality in Primary Care, 2009, 17(3), pp205-213
This item is not available in full text. Please contact your local health library service.

Financial incentives linked to self-assessment of prescribing patterns: a new approach for quality improvement of drug prescribing in primary care
B Wettermark, A Pehrsson, M Juhasz-Haverinen, A Veg, M Edlert, G Tornwall-Bergendahl, H Almkvist, B Godman, F Granath, U Bergman
Quality in Primary Care, 2009, 17(3), pp179-189
This item is not available in full text. Please contact your local health library service.

Integrating clinical care and community health: delivering health
JE Fielding, SM Teutsch
Journal of the American Medical Association, 2009, 302(2), pp317-319
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Quality and Service Improvement Tools
The NHS Institute for Innovation and Improvement has created a comprehensive and searchable collection of proven quality and service improvement tools, theories and techniques that can be applied to a wide variety of situations.

Implementation of the National Surgical Quality Improvement Program: critical steps to success for surgeons and hospitals
V Velanovich, I Rubinfeld, JH Patton Jr, J Ritz, J Jordan, S Dulchavsky
American Journal of Medical Quality, 2009, 7th July
This item is not available in full text or as an abstract. Please contact your local health library service.

Improving access, responding to patients: a ‘how-to’ guide for GP practices
This guide has been published by the NHS Practice Management Network, in partnership with the British Medical Association, NHS Alliance, Royal College of General Practitioners, National Association of Primary Care, Family Doctor Association, Institute of Healthcare Management and Association of Medical Secretaries, Practice Managers, Administrators and Receptionists. It is a celebration of good practice, signposting to real examples, which have made a real difference for patients and the working lives of staff.

A year of progress towards high quality care for all
Professor the Lord Darzi of Denham KBE
Department of Health
June 2009
Lord Darzi has today published his report High Quality Care for All: Our Journey So Far, which examines the progress that has been made since High Quality Care for All was published a year ago. Across each dimension of quality – patient experience, patient safety and clinical effectiveness – Lord Darzi has found that there has been real progress with patients already seeing the difference.

National Clinical Audit Forum (NCAF)
The main aim of NCAF is networking and sharing good practice. Whether you are a clinician, audit manager, patient representative, manager, commissioner, or executive, NCAD allows you to make contacts, join groups and networks, consult and be consulted, communicate news, post and review documents, and share ideas about clinical audit and quality improvement.

The UK Quality and Outcomes Framework pay-for-performance scheme and spirometry: rewarding quality or just quantity? A cross-sectional study in Rotherham, UK
M Strong, G South, R Carlisle
BMC Health Services Research, 2009, 9:108

Training simulated patients: evaluation of a training approach using self-assessment and peer/tutor feedback to improve performance
J Perera, J Perera, J Abdullah, N Lee
BMC Medical Education, 2009, 9:37

Transforming services for health, wellbeing and reducing inequalities
Department of Health
June 2009
This is one of a set of best practice guides, which have a vital role to play in the delivery of the intentions for High Quality Care for All: the Next Stage Review. They set out ambitions, taking action and measurement of the achievement and link with, should be read in conjunction with the quality framework/quality indicators.

Transforming services for children, young people and their families
Department of Health
June 2009
This is one of a set of best practice guides, which have a vital role to play in the delivery of the intentions for High Quality Care for All: the Next Stage Review. They set out ambitions, taking action and measurement of the achievement and link with, should be read in conjunction with the quality framework/quality indicators.

Transforming services for acute care closer to home
Department of Health
June 2009
This is one of a set of best practice guides, which have a vital role to play in the delivery of the intentions for High Quality Care for All: the Next Stage Review. They set out ambitions, taking action and measurement of the achievement and link with, should be read in conjunction with the quality framework/quality indicators.

Transforming services for people with long term conditions
Department of Health
June 2009
This is one of a set of best practice guides, which have a vital role to play in the delivery of the intentions for High Quality Care for All: the Next Stage Review. They set out ambitions, taking action and measurement of the achievement and link with, should be read in conjunction with the quality framework/quality indicators.

Transforming rehabilitation services
Department of Health
June 2009
This is one of a set of best practice guides, which have a vital role to play in the delivery of the intentions for High Quality Care for All: the Next Stage Review. They set out ambitions, taking action and measurement of the achievement and link with, should be read in conjunction with the quality framework/quality indicators.

Transforming end of life care
Department of Health
June 2009
This is one of a set of best practice guides, which have a vital role to play in the delivery of the intentions for High Quality Care for All: the Next Stage Review. They set out ambitions, taking action and measurement of the achievement and link with, should be read in conjunction with the quality framework/quality indicators.

Implementation of releasing time to care – the productive ward
G Wilson
Journal of Nursing Management, 2009, 17(5), pp647-654
This item is not available in full text. Please contact your local health library service.

Clinical practice improvement and redesign: how change in workflow can be supported by clinical decision support
BT Karsh
Agency for Healthcare Research and Quality
June 2009
This paper explores the use of electronic CDS to improve clinical workflow in ambulatory and hospital-based settings through user-centered design approaches.

Better practices, better health
The School of Pharmacy, University of London and Boots
2009
This report finds that closer working between GPs and pharmacists would enhance primary care quality, cost effectiveness and outcomes.

Measuring patients’ experiences and outcomes
N Black, C Jenkinson
British Medical Journal, 2009, 339, 2nd July, b2495
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

We’re all in this together: improving the long-term health of the nation
Public Health Commission
July 2009

Taming of the Queue VI – improving patient flow
E Nason, G Roberts
Canadian Policy Research Networks
CPRN Research Report, June 2009
This report is a summary of a conference program that reflects select perspectives on issues related to wait times. The conference took place 27th to 28th March 2009 in Ottawa, Canada.

June 2009

Relationship between organizational factors and performance among pay for performance hospitals
ER Vina, DC Rhew, SR Weingarten, JB Weingarten, JT Chang
Journal of General Internal Medicine, 2009, 24(7), pp833-840
This item is not available in full text. Please contact your local health library service.

High quality care and ethical pay-for-performance: a Society of General Internal Medicine policy analysis
JF Wharam, MK Paasche-Orlow, NH Farber, C Sinsky, L Rucker, KF Rask, MK Figaro, C Braddock, MJ Barry, DP Sulmasy
Journal of General Internal Medicine, 2009, 24(7), pp854-859
This item is not available in full text. Please contact your local health library service.

Diabetes Care Quality Improvement: A resource guide for state action
Agency for Healthcare Research and Quality
June 2009

Diabetes Care Quality Improvement: A workbook for state action
Agency for Healthcare Research and Quality
June 2009

Designing health care environments: part 1: basic concepts, principles, and issues related to evidence-based design
SK Cesario
Journal of Continuing Education in Nursing, 2009, 40(6), pp280-288
This item is not available in full text. Please contact your local health library service.

Measuring the effect of enhanced cleaning in a UK hospital: a prospective cross-over study
SJ Dancer, LF White, J Lamb, EK Girvan, C Robertson
BMC Medicine, 2009, 7:28

Development of a minimization instrument for allocation of a hospital-level performance improvement intervention to reduce waiting times in Ontario Emergency Departments
CA Leaver, A Guttmann, M Zwarenstein, BH Rowe, G Anderson, T Stukel, B Golden, R Bell, D Morra, H Abrams, MJ Schull
Implementation Science, 2009, 4:32 

Effective quality improvement: lean thinking
A Powell, R Rushmer, H Davies
British Journal of Healthcare Computing Management, 15(6), pp270-275
This item is not available in full text. Please contact your local health library service.

Measuring equity of care in hospital settings: from concepts to indicators
Centre for Research on Inner City Health
May 2009

Physician Quality Officer: A new model for engaging physicians in quality improvement
KE Walsh, WH Ettinger, RA Klugman
American Journal of Medical Quality, 2009, 1st June
This item is not available in full text. Please contact your local health library service.

Quality Academy
The Quality Academy is an internet-based modular learning program on quality improvement in the treatment of HIV. The tutorials, developed by the National Quality Center in America, are accessible 24/7, free of charge, and take about 20-30 minutes to complete. Tutorial topics include:

  • What is quality? What is Quality Improvement in HIV Care?
  • Quality improvement resources
  • Quality management plan
  • Acting on measurement
  • Collecting performance data
  • Using teams to improve quality
  • Useful quality improvement tools

Understanding what matters: a guide to using patient feedback to transform care
Department of Health
May 2009

Make your health information technology work for you
23rd June 2009 for five weeks
The Institute for Health Improvement are running this new webinar series of five sessions intended to help you use your health information technologies to improve quality, safety and efficiency.

Comprehensive Area Assessment: a briefing
Comprehensive Area Assessment (CAA) came into force on the 1st April 2009. For the first time, local outcomes will be assessed collectively, with six inspectorates working together to produce a unified verdict on quality of life and value for money.

User and public perspectives on the quality of primary care
S McIver, J Ellins
Health Services Management Centre, University of Birmingham
September 2008
The literature suggests there are ten broad aspects of primary care that patients consider to be important. 

May 2009

What students think
This new article in Healthcare Executive describes how health professions students are learning about and applying the tools of quality improvement.

What do customers really want?
E Almquist, J Lee
Harvard Business Review, 2009, 87(4), p23
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Measuring for quality improvement
In partnership with professionals right across the NHS, the Department of Health and The NHS Information Centre have identified an initial, but evolving, set of indicators to describe the quality of a broad range of services – the Indicators for Quality Improvement.

Research in action: using positive deviance to improve quality of health care
EH Bradley, LA Curry, S Ramanadhan, L Rowe, IM Nembhard, HM Krumholz
Implementation Science, 2009, 4:25

Perceptions, attitudes and knowledge of evidence-based medicine in primary care: a study protocol
P Alonso-Coello, I Sola, R Rotaeche, AI Gonzalez-Gonzalez, M Marzo-Castillejo, A Louro-Gonzalez, R Carrillo, P Velazquez, G Garcia-Velasco, C Calderon
BMC Health Services Research, 2009, 9:80

Applying the balanced scorecard to local public health performance measurement: deliberations and decisions
E Weir, N d’Entremont, S Stalker, K Kurji, V Robinson
BMC Public Health, 2009, 9:127

Healthcare professionals and managers’ participation in developing an intervention: a pre-intervention study in the elderly care context
I Vedel, M De Stampa, H Bergman, J Ankri, B Cassou, F Blanchard, L Lapointe
Implementation Science, 2009, 4:21

Quality of healthcare in England, Wales, Scotland, Northern Ireland: an intra-UK chartbook
K Sutherland, N Coyle
The Health Foundation, March 2009

Healthcare delivery models for prevention of cardiovascular disease (CVD)
SL Bernard, L Lux, KN Lohr
Quest for Quality and Improved Performance, The Health Foundation, 2009

Improving the delivery of care for patients with diabetes through understanding optimised team work and organisation in primary care
MP Eccles, G Hawthorne, M Johnston, M Hunter, N Steen, J Francis, S Hrisos, M Elovainio, JM Grimshaw
Implementation Science, 2009, 4:22

Improving care by understanding the way we work: human factors and behavioural science in the context of intensive care
N Sevdalis, SJ Brett
Critical Care, 2009, 13:139

Patient satisfaction with healthcare provided by family doctors: primary dimensions and an attempt at typology
L Marcinowicz, S Chlabicz, R Grebowski
BMC Health Services Research, 2009, 9:63 

Human resource management interventions to improve health workers’ performance in low and middle income countries: a realist review
M Dieleman, B Gerretsen, GJ van der Wilt
Health Research Policy and Systems, 2009, 7:7

NHS Performance Framework: implementation guidance
Department of Health
April 2009

Delivering public service transformation
Front Office Shared Services (FOSS)
April 2009

Quality in primary health care: a multidimensional approach to complexity
I Heath, A Rubenstein, KC Stange, ML van Driel
British Medical Journal, 2009, 338(2nd April), pp911-913

April 2009

Inquiry into the quality of general practice in England
The King’s Fund
April 2009

Quality Academy
The Quality Academy is an internet-based modular learning programme on quality improvement, accessible 24/7 and free of charge. It has been developed by the National Quality Centre in America to improve quality in the management of HIV.

Quality in primary health care: a multidimensional approach to complexity
I Heath, A Rubinstein, KC Stange, ML van Driel
British Medical Journal, 2009, 338:b1242
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

WIHI – Connecting you to the cutting edge of health care improvement
This is a free audio programme from the Institute for Healthcare Improvement, featuring lively 60-minute discussions with international experts on the latest thinking and strategies to improve patient care. The programme will be offered every other week, beginning 7th May, with “Breaking the cycle of readmissions.”

Using Evidence-Based Environmental Design to Enhance Safety and Quality – free registration required
In a new IHI white paper, experts describe how evidence-based environmental design interventions can measurably improve safety and quality. An integrated strategy can positively impact an organization's care delivery, patient perceptions, and economics.

A descriptive study of educational outreach to promote use of quality improvement tools in primary care private practice
TP Meehan, TJ Van Hoof, TE Giannotti, JP Tate, A Elwell, M Curry, MK Petrillo
American Journal of Medical Quality, 2009, 24(2), pp90-98
This item is not available in full text. Please contact your local health library service.

Innovationalert.jpgInnovation

 

 

 

January 2010

Motivating and supporting collaboration in open innovation
M Antikainen, M Makipaa, M Ahonen
European Journal of Innovation Management, 2010, 13(1), pp100-119
This item is not available in full text. Please contact your local health library service.

National Innovation Procurement Plan
Department of Health
December 2009

Are patents impeding medical care and innovation?
ER Gold, W Kaplan, J Orbinski, S Harland-Logan, S N-Marandi
PloS Medicine, 2010, 7(1):e1000208

Measuring sectoral innovation capability in nine areas of the UK economy: report for NESTA Innovation Index project
S Roper, C Hales, JR Bryson, J Love
NESTA
November 2009

Everyday innovation: how to enhance innovative working in employees and organizations
F Patterson, M Kerrin, G Gatto-Roissard, P Coan
NESTA
December 2009

Five competitive forces of effective leadership and innovation
C McMillan
Journal of Business Strategy, 2009, 31(1), pp11-22
This item is not available in full text. Please contact your local health library service.

December 2009

Primary care: current innovations
J Dunrose
Health Services Management Centre, University of Birmingham
December 2008 (this item was written in 2008, but has only just been published).

National Innovation Procurement Plan
Department of Health
December 2009

Innovation objectives, knowledge sources, and the benefits of breadth
A Leiponen, CE Helfat
Strategic Management Journal, 2009, 31(2), pp224-236
This item is not available in full text. Please contact your local health library service.

A UK vision for ‘patient-centric’ care forum
On 4th November, The Economist and Philips sponsored a discussion on how reform can be driven through innovation, and what needs to happen for this to become a reality. These speeches along with two panel discussions entitled “an incentive to change” and “healthcare delivery innovation” gave attendees a complex and comprehensive overview of the challenges and benefits of patient-centric care and what lies ahead for healthcare in the UK.
Freely available – registration required.

‘If we can’t do more, let’s do it differently!’: using appreciative inquiry to promote innovative ideas for better health care work environments
M-C Richer, J Ritchie, C Marchionni
Journal of Nursing Management, 2009, 17(8), pp942-946
This item is not available in full text. Please contact your local health library service.

Therapeutic innovations, diminishing returns, and control rate preservation
DM Kent, TA Trikalinos
Journal of the American Medical Association, 2009, 302(20), pp2254-2256
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Reinvent Europe through innovation: from a knowledge society to an innovation society
D Vasconcelos, A Stenros, G Corini, R Iden, J Lamser
European Commission – Enterprise and Industry
October 2009

How a connected workforce innovates
AP Mcafee
Harvard Business Review, 2009, 87(12), pp80
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

The Innovator’s DNA
JH Dyer, HB Gregersen, CM Christensen
Harvard Business Review, 2009, 87(12), pp60-67
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

How open innovation can help you cope in lean times
HW Chesbrough, AR Garman
Harvard Business Review, 2009, 87(12), pp68-76
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Create three distinct career paths for innovators
G Colarelli O’Connor, A Corbett, R Pierantozzi
Harvard Business Review, 2009, 87(12), pp78-79
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Innovation: How to pick a good fight
SNA Joni, D Beyer
Harvard Business Review, 2009, 87(12), pp48-57
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Science and innovation investment framework 2004:2014: Annual Report 2009
Department for Business Innovation and Skills
November 2009

Outsourcing innovation
MA Stanko, JD Bohlmann, RJ Calantone
MIT Sloan Management Review, 2009, 30th November

November 2009

Use of information and communication technologies to support effective work practice innovation in the health sector: a multi-site study
JI Westbrook, J Braithwaite, K Gibson, R Paoloni, J Callen, A Georgiou, N Creswick, L Robertson
BMC Health Services Research, 2009, 9:201

Innovation and comparative-effectiveness research in cardiac surgery
ED Peterson
New England Journal of Medicine, 2009, 361(19), pp1897-1899
This item is not available in full text. Please contact your local health library service.

Telehealth literature review
E Dal Grande
Canadian Society of Telehealth
October 2009

Organisational factors influencing technology adoption and assimilation in the NHS: a systematic literature review
G Robert, T Greenhalgh, F Macfarlane, R Peacock
Report for the National Institute for Health Research Service Delivery and Organisation programme
June 2009


Proof-of-concept projects proving productive
R Collier
Canadian Medical Association Journal, 2009, 2nd November

Innovative partnerships: foundation trusts embracing social enterprises
The Foundation Trust Network hosted by The NHS Confederation
15th October 2009

October 2009

Quality buckets: an innovative tool for complying with healthcare mandates
A Gryboski, J van Tilburg, J Butterick
Journal for Healthcare Quality, 2009, 31(6), pp3-7
This item is not available in full text. Please contact your local health library service.

Balancing innovation, access, and profits – market exclusivity for biologics
AB Engelberg, AS Kesselheim, J Avorn
New England Journal of Medicine, 2009, 14th October, 361(16)

Innovation nation: speech by Lord Mandelson at the Innovate09 for Growth conference
Department for Business, Innovation and Skills
13th October 2009

Innovation networks: a strategy to transform primary health care
P Margolis, N Halfon
Journal of the American Medical Association, 2009, 302(13), pp1461-1462
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Disruption and innovation in health care
RH Brook
Journal of the American Medical Association, 2009, 302(13), pp1465-1466
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Which innovation efforts will pay?
A Kandybin
MIT Sloan Management Review, 25th September 2009
This item is not available in full text. Please contact your local health library service.

What helps and hinders innovation?
D Tzabbar
MIT Sloan Management Review, 25th September 2009
This item is not available in full text. Please contact your local health library service.

Focus intensely on a few great innovation ideas
G von Krogh, S Raisch
Harvard Business Review, 2009, 87(10), pp32
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Major league innovation
SD Anthony
Harvard Business Review, 2009, 87(10), pp51-54
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September 2009

Learning and innovation in government: 43rd Report of Session 2008-09
House of Commons Public Accounts Committee
July 2009

AHRQ Health Care Innovations Exchange
The US Agency for Healthcare Research and Quality has developed a comprehensive program designed to accelerate the development and adoption of innovations in healthcare delivery.  The Health Care Innovations Exchange supports the Agency’s mission to improve the safety, effectiveness, patient-centeredness, timeliness, and equity of care.

Why sustainability is now the key driver of innovation
R Nidumolu, CK Prahalad, MR Rangaswami
Harvard Business Review, 2009, 87(9), pp56-64
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Innovation dynamics and organizational structures
C Ehin
KnowledgeBoard, 2nd September 2009
Author and recognized innovation dynamics authority Charles Ehin explains why knowledge workers who want to expand the innovative capacities of their organizations need to pay much closer attention to human nature.

August 2009

The new, faster face of innovation
E Brynjolfsson, M Schrage
Wall Street Journal/MIT Sloan Management Review, 2009, 17th August

The future of health care: why innovation matters today
A Darzi
British Medical Journal, 2009, 22nd July, 339:b2970
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Innovating for quality and productivity community of practice
NHS Connecting for Health has an eSpace called Innovating for quality and productivity where NHS staff can meet online to share resources and knowledge via this virtual space. Registration is required, but free. This community is about improving the quality of care that the NHS provides. Service transformation will also play a key role in this community.

From bench to bedside. What role for nurses in helping the NHS make better and quicker use of technological innovations?
Policy plus evidence, issues and opinions in healthcare, 2009, Issue 19

Appraising the value of innovation and other benefits: a short study for NICE
Professor Sir Ian Kennedy
22nd July 2009
This study was carried out to address the following questions:

  • What approach should be adopted by NICE to ensure that innovation is properly taken into account when establishing the value of new health technologies?
  • Should particular forms of value be considered more important than others?
  • How should innovation in health technologies be defined?
  • What is the relationship between innovation and value?

Using prizes to spur innovation
J Bays, T Goland, J Newsum
McKinsey Quarterly, Social Sector Practice
July 2009

July 2009

Innovation attempt: nurse practitioner-led transitional care program does not reduce readmissions during period between discharge and follow-up appointment
This Innovation Attempt on the Health Care Innovations Exchange site, has four sections:

  • Snapshot
  • What they did
  • Did it work?
  • What they learned?

There is also an Expert Commentary by Paul Plsek.

Deploying a clinical innovation in the context of actor-patient consultations in general practice: a prelude to a formal clinical trial
M Jiwa, RK McKinley, H Arnet, K Spilsbury, M Smith
BMC Medical Research Methodology, 2009, 9:54

Driving innovation through public procurement
Office of Government Commerce
2009
This guide describes the positive steps that procurers can take at the various stages of the procurement process to encourage innovation.

Will it work here? A decisionmaker’s guide to adopting innovations
Agency for Healthcare Research and Quality
September 2008
A free online seminar about this document is taking place on the 27th July 2009. More details available here.

Toyota’s secret: the A3 report
J Shook
Sloan Management Review, 2009, June 30th
Freely available – registration required.
How Toyota solves problems, creates plans, and gets new things done while developing an organization of thinking problem-solvers.

Innovation from the inside out
E Simanis, S Hart
Sloan Management Review, 2009, June 30th
Freely available – registration required.
Nurturing a new and lasting idea doesn’t result from analyzing market data. Aspiring creators must act on what nonprofits already know.

Innovation in turbulent times
DK Rigby, K Gruver, J Allen
Harvard Business Review, 2009, 87(6), pp79-86
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Organizational learning in primary health care innovation
P Reay, A Casebeer, K Golden-Biddle, CR Hinings
Canadian Institutes of Health Research and the Alberta Heritage Foundation for Medical Research
30th March, 2009
This report provides an understanding of how health organizations learned to spread and institutionalize good ideas about providing primary health care services.

Rebuilding companies as communities
H Mintzberg
Harvard Business Review, 2009, 87(7), pp140-143
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June 2009

The role of trust in innovation
K Dovey
The Learning Organization, 2009, 16(4), pp311-325
This item is not available in full text. Please contact your local health library service.

Innovation in turbulent times
DK Rigby, K Gruver, J Allen
Harvard Business Review, 2009, 87(6), pp79-86
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Use open innovation to cope in a downturn
HW Chesbrough, AR Garman
Harvard Business Review, 2009,
This item is not available in full text. Please contact your local health library service.

Who says innovation belongs to the small?
New York Times
23rd May 2009

May 2009

National Innovation and Improvement Survey – deadline 8th June 2009
The NHS Institute for Innovation and Improvement has launched the first nationwide Innovation and Improvement survey specifically designed for the NHS. It offers all NHS staff an opportunity to influence the national innovation and improvement agenda and inform the programmes of work that happen at national and regional level in the NHS over the next year. The survey, which is open to all NHS staff, takes about 10 minutes to complete and is live until 8th June. Results will only be analysed at nationwide and SHA level and will not be analysed at the level of an individual NHS organisation or team. All responses will be anonymous and no individual responses will be shared. It will not be possible for anyone to identify respondents as a result of the survey. When the survey is complete, everyone who has completed the survey will have the option to view their results in comparison to the overall responses.

Nurturing good ideas
J van den Ende, B Kijkuit
Harvard Business Review, 2009, 87(4), pp24-25
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The Innovators Council: call for ideas
The purpose of the Innovators Council is to champion innovation in public services - it will be a forum for people to make suggestions for reform and challenge thinking in public service design and delivery. Have you got ideas about how people delivering public services can work better together? Have you spotted areas of duplication in public services which could be cut out? The Innovators Council is looking for ideas to make public services more efficient by building them around the needs of citizens, cutting out the waste and changing ways of working together. The Council will be meeting for the first time on 24th June and if your idea makes it onto the shortlist you will be invited to come along and take part. If your idea can be explained in a few words, you can let us know on the Public Experience website. If what you are suggesting is more complicated you can send it by e-mail or post it to Room 1.17, Admiralty Arch, Lonson SW1A 2WH.

Pseudoinnovation: the development and spread of healthcare quality improvement methodologies
K Walshe
International Journal for Quality in Health Care, 21(3), pp153-159
This item is not available in full text. Please contact your local health library service.

Creating an innovative culture: guidance for strategic health authorities (SHAs)
A King
Department of Health, 2009

150 years of innovation in British medicine
Department of Health, 2009
Timeline of British innovation in healthcare.

Innovation that matters: how innovation is currently supported in an ageing society
Deloitte
April 2009

Sharing clinical information across care settings: the birth of an integrated assessment system
LC Gray, K Berg, BE Fries, JC Henrard, JP Hirdes, K Steel, JN Morris
BMC Health Services Research, 2009, 9:71

Making sense of the new innovation landscape
The NHS Confederation
April 2009

April 2009

Innovations in community care: from pilot project to system change
M Cohen, N Hall, J Murphy, A Priest
Canadian Centre for Policy Alternatives, April 2009

Promoting and embedding innovation: learning from experience
I Williams, D de Silva, C Ham
NHS Midlands and University of Birmingham, 2009

Qualitative assessment of innovations in healthcare provision
F Porzsolt, AK Ghosh, RM Kaplan
BMC Health Services Research, 2009, 9:50

The Lab: innovating public services
The National Endowment for Science, Technology and the Arts (NESTA) has created The Lab to provide the freedom, flexible capital and expertise to undertake radical experiments. It tests out new ways of finding and spreading the best ideas. It is not a physical space or an institution, but a series of practical projects, informed by research and delivered in partnership with those that run and use public services. 

Knowledgealert.jpgKnowledge Improvement and Research

 

 

 

January 2010

Getting NICE guidelines into practice: can e-learning help?
K Walsh, J Sandars, SS Kapoor, K Siddiqi
Clinical Governance: An International Journal, 2010, 15(1), pp6-11
This item is not available in full text. Please contact your local health library service.

Harnessing social networks along with consumer-driven electronic communication technologies to identify and engage members of ‘hard-to-reach’ populations: a methodological case report
MJ Rock
BMC Medical Research Methodology, 2010, 10:8

Implementing clinical guidelines in psychiatry: a qualitative study of perceived facilitators and barriers
T Forsner, J Hansson, M Brommels, A Aberg Wistedt, Y Forsell
BMC Psychiatry, 2010, 10:8

Delivering an evidence-based journey intervention to people with stroke: barriers and enablers experienced  by community rehabilitation teams
A McCluskey, S Middleton
BMC Health Services Research, 2010, 10:18

Composite end points in randomized trials: there is no free lunch
G Tomlinson, AS Detsky
Journal of the American Medical Association, 2010, 303(3), pp267-268
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Determinants of knowledge gain in evidence-based medicine short courses: an international assessment
K Wegscheider, L Fritsche, H Schunemann, VA Moyer, D Miller, N Boluyt, Y Falck-Ytter, P Griffiths, HC Bucher, A Timmer, J Meyerrose, K Witt, M Dawes, T Greenhalgh, GH Guyatt
Open Medicine, 2010, 4(1)
Freely available – registration required.

Measuring factors that influence the utilization of preventive care services provided by general practitioners in Australia
J Zhang, B Oldenburg, G Turrell
BMC Health Services Research, 2009, 9:218

Identifying the barriers to conducting outcomes research in integrative health care clinic settings – a qualitative study
MJ Verhoef, A Mulkins, A Kania, B Findlay-Reece, S Mior
BMC Health Services Research, 2010, 10:14

Overview of a formal scoping review on health system report cards
SE Brien, DL Lorenzetti, S Lewis, J Kennedy, WA Ghali
Implementation Science, 2010, 5:2

The challenge of quality in peer-produced eLearning content
A-M Auvinen
eLearning Papers, 2009, December, No 17

Quality evaluation of eLearning through an international peer-review community
UD Ehlers, J Joosten
eLearning Papers, 2009, December, No 17

Simply learning: improving the skills system in England
R Hartley, T Richmond
Policy Exchange
January 2010

A historical reflection on research evaluation studies, their recurrent themes and challenges
S Marjanovic, S Hanney, S Wooding
RAND Technical Report
December 2009

Tacit knowledge sharing: techniques for putting a powerful tool in practice
M Mayfield
Development and Learning in Organizations, 2010, 24(1), pp24-26
This item is not available in full text. Please contact your local health library service.

A tutorial on pilot studies: the what, why and how
L Thabane, J Ma, R Chu, J Cheng, A Ismaila, LP Rios, RC Robson, M Thabane, L Giangregorio, CH Goldsmith
BMC Medical Research Methodology, 2010, 10:1

Knowledge transfer for the management of dementia: a cluster randomised trial of blended learning in general practice
HC Vollmar, H Mayer, T Ostermann, ME Butzlaff, JE Sandars, S Wilm, MA Rieger
Implementation Science, 2010, 5:1

Building learning capability: enhancing the learning talent chain by connecting environments
MD Clements
Development and Learning in Organizations, 2010, 24(1), pp7-9
This item is not available in full text. Please contact your local health library service.

Education leaders in hospital management: a new model in Sub-Saharan Africa
S Kebede, Y Abebe, M Wolde, B Bekele, J Mantopoulos, EH Bradley
International Journal for Quality in Health Care, 2010, 22(1), pp39-43

Evaluating the multi-state learning collaborative
BM Joly, G Shaler, M Booth, A Conway, P Mittal
Journal of Public Health Management and Practice, 16(1), pp61-66

Learning 2.0: the impact of web 2.0 innovations on education and training in Europe: final report
C Redecker, K Ala-Mutka, M Baciagalupo, A Ferrari, Y Punie
Institute for Prospective Technological Studies
December 2009

Knowledge translation research in population health: establishing a collaborative research agenda
C Dagenais, V Ridde, M-C Laurendeau, K Souffez
Health Research Policy and Systems, 2009, 7:28

Journal of Research in Interprofessional Practice and Education
This is a peer-reviewed open access journal that disseminates theoretical perspectives, methodologies, and evidence-based knowledge to inform interprofessional practice, education, and research to improve health care delivery, quality of care, and health status for individuals, families and communities.

Bibliometrics as a tool for supporting prospective R&D decision-making in the health sciences: strengths, weaknesses and options for future development
S Ismail, E Nason, S Marjanovic, J Grant
RAND Europe Technical Report
December 2009

The National Learning Management System (NLMS)
NHS Connecting for Health
December 2009
The NLMS is a free-to-use elearning system available to all NHS staff with a record on ESR (Electronic Staff Record). This is a brochure providing more details.

In for the long haul: knowledge translation between academic and nonprofit organizations
SM Jansson, C Benoit, L Casey, R Phillips, D Burns
Qualitative Health Research, 2010, 20(1), pp131-143
This item is not available in full text. Please contact your local health library service.

Optimal classifier selection and negative bias in error rate estimation: an empirical study on high-dimensional prediction
A Boulesteix, C Strobl
BMC Medical Research Methodology, 2009, 9:85

Communicating quality via “road shows”
B Dodge, L Johnson, S Morris
Journal of Nursing Care Quality, 2010, 25(1), pp13-16
This item is not available in full text. Please contact your local health library service.

Developing evidence-based clinical practice guidelines in hospitals in Australia, Indonesia, Malaysia, the Philippines and Thailand: values, requirements and barriers
TJ Turner
BMC Health Services Research, 2009, 9:235

Using theatre in education in a traditional lecture oriented medical curriculum
PC Unalan, A Uzuner, SY Cifcili, M Akman, S Hancioglu, HP Thulesius
BMC Medical Education, 2009, 9:73

Editorial: Evidence-informed health policy: are we beginning to get there at last?
SR Hanney, MA Gonzalez-Block
Health Research Policy and Systems, 2009, 7:30

Understanding communication networks in the emergency department
N Creswick, JI Westbrook, J Braithwaite
BMC Health Services Research, 2009, 9:247

A curriculum to teach medical students to care for people with disabilities: development and initial implementation
AB Symons, D McGuigan, EA Akl
BMC Medical Education, 2009, 9:78

Ten steps towards improving prognosis research
H Hemingway, RD Riley, DG Altman
British Medical Journal, 2009, 339:b4184
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Estimating required information size by quantifying diversity in random-effects model meta-analyses

J Wettersley, K Thorlund, J Brok, C Gluud
BMC Medical Research Methodology, 2009, 9:86

Effectiveness of electronic guideline-based implementation systems in ambulatory care settings – a systematic review

A Heselmans, S van de Velde, P Donceel, B Aertgeerts, D Ramaekers
Implementation Science, 2009, 4:82

December 2009

Structural issues affecting mixed methods studies in health research: a qualitative study
A O’Cathain, J Nicholl, E Murphy
BMC Medical Research Methodology, 2009, 9:82

Wikis and blogs: consider the possibilities for continuing nursing education
DM Billings
Journal of Continuing Education in Nursing, 2009, 40(12), pp545-552
This item is not available in full text. Please contact your local health library service.

The professional portfolio: an evidence-based assessment method
M Byrne, K Schroeter, S Carter, J Mower,
Journal of Continuing Education in Nursing, 2009, 40(12), pp545-552
This item is not available in full text. Please contact your local health library service.

Information literacy and its relationship to knowledge management: a theoretical study

K Stuart Ferguson
Journal of Information Literacy, 2009, 3(2)

What impact do posters have on academic knowledge transfer? A pilot survey on author attitudes and experiences
N Rowe, D Ilic
BMC Medical Education, 2009, 9:71

Colorectal cancer screening in the elderly: the need for informed decision-making
RM Hoffman, LC Walter
Journal of General Internal Medicine, 2009, 24(12), pp1281-1288

Podcast: Clinical decision support – white papers
Dr P Jon White is the Director for Health Information Technology for the Agency for Healthcare Research and Quality. He presents this podcast focusing on tools, such as computerised alert, that provide clinicians, patients or others with timely information to enhance their health care.

The PRISMA statement for reporting systematic reviews and meta-analyses of studies that evaluate healthcare interventions: explanation and elaboration
A Liberati, DG Altman, J Tetzlaff, C Mulrow, PC Gotzsche, JPA Ioannidis, M Clarke, PJ Devereaux, J Kleijnen, D Moher
British Medical Journal, 2009, 339:b2700
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The power of stories
Trish Groves
British Medical Journal, 2009, 339:b4887
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Extra-team connections for knowledge transfer between staff teams
F Starkey, S Audrey, J Holliday, L Moore, R Campbell
Health Education Research, 2009, 24(6), pp967-976
This item is not available in full text. Please contact your local health library service.

Learning theories and interprofessional education: a user’s guide
S Hean, D Craddock, C O’Halloran
Learning in Health and Social Care, 2009, 8(4), pp250-262
This item is not available in full text. Please contact your local health library service.

Lost in translation: barriers to learning in health professional clinical education
JM Newton, S Billett, B Jolly, CM Ockerby
Learning in Health and Social Care, 2009, 8(4), pp315-327
This item is not available in full text. Please contact your local health library service.

Applicability and generalisability of published results of randomised controlled trials and non-randomised studies evaluating four orthopaedic procedures: methodological systematic review
L Pibouleau, I Boutron, BC Reeves, R Nizard, P Ravaud
British Medical Journal, 2009, 17th November: b4538
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Perspectives of clinician and biomedical scientists on interdisciplinary health research
S Laberge, M Albert, BD Hodges
Canadian Medical Association Journal, 2009, 19th November

Empowerment skills for all: analysing gaps and constructing a learning framework
Homes & Communities Academy
September 2009

Extent of publication bias in different categories of research cohorts: a meta-analysis of empirical studies
F Song, S Parekh-Bhurke, L Hooper, YK Loke, JJ Ryder, AJ Sutton, CB Hing, I Harvey
BMC Medical Research Methodology, 2009, 9:79

The knowledge-to-action cycle: identifying the gaps

A Kitson, SE Straus
Canadian Medical Association Journal, 2009, 30th November

Video conferencing versus telephone calls for team work across hospitals: a qualitative study on simulated emergencies

SR Bolle, F Larsen, O Hagen, M Gilbert
BMC Emergency Medicine, 2009, 9:22

Follow the Tweets
H Rui, A Whinston, E Winkler
MIT Sloan Management Review, 2009, 30th November

The methods for the synthesis of studied without control groups
D Fitzpatrick-Lewis, D Ciliska, H Thomas
National Collaborating Centre for Methods and Tools
June 2009

Critiquing qualitative research
C Tatano Beck
AORN, 2009, 90(4), pp543-554
This item is not available in full text. Please contact your local health library service.

Systematic reviews in health policy and systems research
Alliance for Health Policy and Systems Research World Health Organization
September 2009

November 2009

Teaching and learning in virtual worlds
DM Billings
Journal of Continuing Education in Nursing, 2009, 40(11), pp489-490
This item is not available in full text. Please contact your local health library service.

Emergency Services Review: a comparative review of international Ambulance Service best practice
HSR department at SCHARR University of Sheffield, A Pickering, S Mason, J Turner, P Bradley, S Irving
Office of the Strategic Health Authorities
July 2009

Practitioner approaches to the integration of clinical decision support system technology in critical care
S Weber, EA Crago, PR Sherwood, T Smith
Journal of Nursing Administration, 2009, 39(11), pp465-469
This item is not available in full text. Please contact your local health library service.

Obliterate knowledge management: everyone is a knowledge manager!
A Kambil
Journal of Business Strategy, 2009, 30(6), pp66-68
This item is not available in full text. Please contact your local health library service.

The impact of networks on clinical trials in the United Kingdom
SM Ng, AM Weindling
Trials, 2009, 10:100

Perspectives of clinician and biomedical scientists on interdisciplinary health research
S Laberge, M Albert, BD Hodges
Canadian Medical Association Journal, 9th November 2009

Trust, calculation, and interorganizational learning of tacit knowledge: an organizational roles perspective
M Janowicz-Panjaitan, NG Noorderhaven
Organization Studies, 2009, 30(10), pp1021-1044
This item is not available in full text. Please contact your local health library service.

Reporting of safety results in published reports of randomized controlled trials
I Pitrou, I Boutron, N Ahmad, P Ravaud
Archives of Internal Medicine, 2009, 169(19), pp1756-1761
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Who knows what?
D Nevo, I Benbasat, Y Wand
MIT Sloan Management Review, 2009, 20th October

Carbon cost of pragmatic randomised controlled trials: retrospective analysis of sample of trials
K Lyle, L Dent, S Bailey, L Kerridge, I Roberts, R Milne
British Medical Journal, 2009, 30th October, 339:b4187

The effect of provider- and workflow-focused strategies for guideline implementation on provider acceptance

ME Flanagan, R Ramanujam, BN Doebbeling
Implementation Science, 2009, 4:71

Knowledge creation: synthesis, tools and products
M Brouwers, D Stacey, A O’Connor
Canadian Medical Association Journal, 2009, 2nd November

Diagnosis in general practice: using probabilistic reasoning
J Doust
British Medical Journal, 2009, 339:b3823
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Researchers of tomorrow: a three year (British Library/JISC) study tracking the research behavior of ‘Generation Y’ doctoral students
Education for Change, in collaboration with The Research Partnership, has been engaged by the British Library and the JISC to undertake a groundbreaking 3-year study on the research behaviour of the 'Generation Y' scholar. The study is tracking young doctoral students' (those born between 1982 - 1994) information-seeking behaviour, analysing their habits in online and physical research environments and assessing their usage of library and information sources on and off line.

A preliminary report of knowledge translation: lessons from taking screening and brief intervention techniques from the research setting into regional systems of care
E Bernstein, D Topp, E Shaw, C Girard, K Pressman, E Woolcock, J Bernstein
Academic Emergency Medicine, 2009, 16(11), pp1225-1233
This item is not available in full text. Please contact your local health library service.

A descriptive study of medical educators’ views of problem-based learning
M Tavakol, R Dennick, S Tavakol
BMC Medical Education, 2009, 9:66

Evaluating the causal relevance of diverse risk markers: horizontal systematic review
H Kuper, A Nicholson, M Kivimaki, A Aitsi-Selmi, G Cavalleri, JE Deanfield, P Heuschmann, X Jouven, S Malyutina, BM Mayosi, S Sans, T Thomsen, JCM Witteman, AD Hingorani, DA Lawlor, H Hemingway
British Medical Journal, 2009, 339:b4265

Measuring knowledge creating in virtual teams through the social network analysis
G Capece, R Costa
Knowledge Management Research and Practice, 2009, 7(4), pp329-338
This item is not available in full text. Please contact your local health library service.

How knowledge assets lead to a sustainable competitive advantage: are organizational capabilities a missing link?
K Moustaghfir
Knowledge Management Research and Practice, 2009, 7(4), pp339-355
This item is not available in full text. Please contact your local health library service.

An intellectual capital perspective of human resource strategies and practices
E Kong, SB Thomson
Knowledge Management Research and Practice, 2009, 7(4), pp356-364
This item is not available in full text. Please contact your local health library service.

October 2009

Effectiveness of strategies to encourage general practitioners to accept an offer of free access to online evidence based information: a randomised controlled trial
H Buchan, E Lourey, C D’Este, R Sanson-Fisher
Implementation Science, 2009, 4:68

Implementation research design: integrating participatory action research into randomized controlled trials
LK Leykum, JA Pugh, HJ Lanham, J Harmon, RR McDaniel
Implementation Science, 2009, 4:69

Bridging the gaps: getting evidence into practice
W McGuide, PW Fowlie
Canadian Medical Association Journal, 2009, 181(8), pp457-458

Integration of evidence from multiple meta-analyses: a primer on umbrella reviews, treatment networks and multiple treatments meta-analyses
JPA Ioannidis
Canadian Medical Association Journal, 2009, 181(8), pp488-493

Information management to enable personalized medicine: stakeholder roles in building clinical decision support
GJ Downing, SN Boyle, KM Brinner, JA Osheroff
BMC Medical Informatics and Decision Making, 2009, 9:44

Applying for ethical approval for research in the United Kingdom
A Smajdor, MR Sydes, L Gelling, M Wilkinson
British Medical Journal, 2009, 16th October, 339:b4013
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Learning through action: engagement and behavioural change through the use of drama
E Walker
Leadership in Health Services, 2009, 22(4), pp18-21
This item is not available in full text. Please contact your local health library service.

Integrating online training systems: a case study of the North Bristol NHS Trust
Development and Learning in Organizations, 2009, 23(6), pp26-27
This item is not available in full text. Please contact your local health library service.

A systematic framework for analyzing the critical success factors of communities of practice
E Scarso, E Bolisani, L Salvador
Journal of Knowledge Management, 2009, 13(6), pp431-447
This item is not available in full text. Please contact your local health library service.

Web 2.0 and the empowerment of the knowledge worker
D Schneckenberg
Journal of Knowledge Management, 2009, 13(6), pp509-520
This item is not available in full text. Please contact your local health library service.

Participatory action research: a winning strategy for KM
G Ragsdell
Journal of Knowledge Management, 2009, 13(6), pp564-576
This item is not available in full text. Please contact your local health library service.

Risk of bias versus quality assessment of randomised controlled trials: a cross sectional study
L Hartling, M Ospina, Y Liang, DM Dryden, N Hooton, J Krebs Seida, TP Klassen
British Medical Journal, 2009, 19th October,339:b4012
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Bias in identifying and recruiting participants in cluster randomised trials: what can be done?
S Eldridge S Kerry DJ Torgerson
British Medical Journal, 2009, 9th October, 339:b4006
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Knowledge, policy and power: six dimensions of the knowledge-development policy interface
N Jones, A Datta, H Jones
Overseas Development Institute, 2009

A case study in evaluating infrastructure for EBP and selecting a model
RP Newhouse, K Johnson
The Journal of Nursing Administration, 2009, 39(10), pp409-411
This item is not available in full text. Please contact your local health library service.

Using effectiveness and cost-effectiveness to make drug coverage decisions: a comparison of Britain, Australia, and Canada
FM Clement, A Harris, JJ Li, K Yong, KM Lee, BJ Manns
Journal of the American Medical Association, 2009, 302(13), pp1437-1443
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A randomized controlled trial evaluating the impact of knowledge translation and exchange strategies
M Dobbins, SE Hanna, D Ciliska, S Manske, R Cameron, SL Mercer, L O’Mara, K DeCorby, P Robeson
Implementation Science, 2009, 4:61

Resources to improve information sharing
Department for Children, Schools, and Families
2009

Social tagging in the life sciences: characterizing a new metadata resource for bioinformatics
BM Good, JT Tennis, MD Wilkinson
BMC Bioinformatics, 2009, 10:313

A randomised-controlled trial of two educational modes for undergraduate evidence-based medicine learning in Asia
JM Johnston, CM Schooling, GM Leung
BMC Medical Education, 2009, 9:63

Use of serial qualitative interviews to understand patients’ evolving experiences and needs
SA Murray, M Kendall, E Carduff, A Worth, FM Harris, A Lloyd, D Cavers, L Grant, A Sheikh
British Medical Journal, 2009, 339:b3702
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Value-creating networks: organizational issues and challenges
V Allee
The Learning Organization, 2009, 16(6), pp427-442
This item is not available in full text. Please contact your local health library service.

Mobilizing ideas in knowledge networks: a social network analysis of the human resource management community 1990-2005
SC Henneberg, J Swart, P Naudé, Z Jiang, S Mouzas
The Learning Organization, 2009, 16(6), pp443-459
This item is not available in full text. Please contact your local health library service.

Evaluating eHealth: undertaking robust international cross-cultural ehealth research
DW Bates, A Wright
PLoS Medicine, 2009, 6(9), e1000105

New research literature database: People in public health
Leeds Metropolitan University
2009
This new database has been developed by the Centre for Health Promotion Research at Leeds Metropolitan University, and covers research on lay health workers and peer helpers. It has been funded by the NIHR Service Delivery and Organisation programme. More information available here.

September 2009

A randomized controlled trial evaluating the impact of knowledge translation and exchange strategies
M Dobbins, SE Hanna, D Ciliska, S Manske, R Cameron, SL Mercer, L O’Mara, K DeCorby, P Robeson
Implementation Science, 2009, 4:61

Can ill-structured problems reveal beliefs about medical knowledge and knowing? A focus-group approach
A Roex, G Clarebout, V Dory, J Degryse
BMC Medical Education, 2009, 9:62

Evolution of Wenger’s concept of community of practice
LC Li, JM Grimshaw, C Nielsen, M Judd, PC Coyte, ID Graham
Implementation Science, 2009, 4:11 

Filtering Medline for a clinical discipline: diagnostic test assessment framework
AX Garg, A V Iansavichus, NL Wilczynski, M Kastner, LA Baier, SZ Shariff, F Rehman, M Weir, KA McKibbon, RB Haynes
British Medical Journal, 2009, 339:b3435

An interdisciplinary team communication framework and its application to healthcare ‘e-team’ systems design
CE Kuziemsky, EM Borycki, M Purkis, F Black, M Boyle,  Cloutier-Fisher, L Fox, P MacKenzie, A Syme, C Tschanz, W Wainwright, H Wong
BMC Medical Informatics and Decision Making, 2009, 9:43

The development, design, testing, refinement, simulation and application of an evaluation framework for communities of practice and social-professional networks
J Braithwaite, JI Westbrook, G Ranmuthugala, F Cunningham, J Plumb, J Wiley, D Ball, S Huckson, C Hughes, B Johnston, J Callen, N Creswick, A Georgiou, L Betbeder-Matibet, D Debono
BMC Health Services Research, 2009, 9:162

Communicating knowledge: how and why UK researchers publish and disseminate their findings
Research Information Network in connection with JISC
September 2009

Use of qualitative methods alongside randomised controlled trials of complex healthcare interventions: methodological study
S Lewin, C Glenton, AD Oxman
British Medical Journal, 2009, 339:b3496

Teaching trainers to incorporate evidence-based medicine (EBM) teaching in clinical practice: the EU-EBM project
S Thangaratinam, G Barnfield, S Weinbrenner, B Meyerrose, TN Arvanitis, AR Horvath, G Zanrei, R Kunz, K Suter, J Walczak, A Kaleta, K Oude Rengerink, H Gee, BW Mol, KS Khan
BMC Medical Education, 2009, 9:59

Discourse analysis: what is it and why is it relevant to family practice?
SE Shaw, J Bailey
Family Practice, 2009, 26(5), pp413-419

Considering the implication of variations within Delphi research
M Thompson
Family Practice, 2009, 26(5), pp420-424
This item is not available in full text. Please contact your local health library service.

Improving recruitment to health research in primary care
P Bower, P Wallace, E Ward, J Graffy, J Miller, B Delaney, AL Kinmonth
Family Practice, 2009, 26(5), pp391-397
This item is not available in full text. Please contact your local health library service.

Electronic retrieval of health information by healthcare providers to improve practice and patient care
JL McGowan, R Grad, P Pluye, K Hannes, K Deane, M Labrecque, V Welch, P Tugwell
The Cochrane Library, 2009, 3

Comparing public-health research priorities in Europe
M McCarthy, G Harvey, C Conceicao, G la Torre, G Gulis
Health Research Policy and Systems, 2009, 7:17

Public Health Research Consortium (PHRC)
The Public Health Research Consortium (PHRC) brings together senior researchers from 11 UK institutions in a new integrated programme of research. This aims to strengthen the evidence base for interventions to improve health, with a strong emphasis on tackling socioeconomic inequalities in health.

Consumer engagement in developing electronic health information systems
Agency for Healthcare Research and Quality
July 2009

Is research working for you? Validating a tool to examine the capacity of health organizations research
A Kothari, N Edwards, N Hamel, M Judd
Implementation Science, 2009, 4:46

Evaluating eHealth: undertaking robust international cross-cultural eHealth research
DW Bates, A Wright
PLoS Medicine, 6(9): e1000105

Grading quality of evidence and strength of recommendations: a perspective
MT Ansari, A Tsertsvadze, D Moher
PLoS Medicine, 6(9):e1000151

The GRADE System for Rating Clinical Guidelines
BP Kavanagh
PLoS Medicine, 2009, 6(9): e1000094

Open access archiving and article citations within health services and policy research
D Greyson, S Morgan, G Hanley, D Wahyuni
Journal of the Canadian Health Libraries Association, 2009, 30(2), pp51-58

The effects of excluding patients from the analysis in randomized controlled trials: meta-epidemiological study
E Nuesch, S Trelle, S Reichenbach, AWS Rutjes, E Burgi, M Scherer, DG Altman, P Juni
British Medical Journal, 2009, 339:b3244
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The right information, in the right place, at the right time: a study of how healthcare organisations manage personal data
Care Quality Commission
September 2009 

Exploring mentorship as a strategy to build capacity for knowledge translation research and practice: protocol for a qualitative study
AR Gagliardi, L Perrier, F Webster, K Leslie, M Bell, W Levinson, O Rotstein, A Tourangeau, L Morrison, IL Silver, SE Straus
Implementation Science, 2009, 4:55

Death by information overload
P Hemp
Harvard Business Review, 2009, 87(9), pp82-89
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Research methods for organizational learning: the transatlantic gap
M Easterby-Smith, S Li, J Bartunek
Management Learning, 2009, 40(4), pp439-447
This item is not available in full text. Please contact your local health library service.

Knowledge translation in interprofessional education: what difference does interprofessional education make to practice?
K Mann, J Sargeant, T Hill
Learning in Health and Social Care, 2009, 8(3), pp154-164
This item is not available in full text. Please contact your local health library service.

Staff perceptions of e-learning for teaching delivery in healthcare
H Blake
Learning in Health and Social Care, 2009, 8(3), pp223-234
This item is not available in full text. Please contact your local health library service.

Involvement in teaching improves learning in medical students: a randomized cross-over study
AD Peets, S Coderre, B Wright, D Jenkins, K Burak, S Leskosky, K McLaughlin
BMC Medical Education, 2009, 9:55

Medical professionalism in the age of online social networking
JS Guseh, RW Brendel, DH Brendel
Journal of Medical Ethics, 2009, 35(9), pp584-586
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The widening gap between clinical, teaching and research work
CM Joyce, L Piterman, SL Wesselingh
Medical Journal of Australia, 2009, 191(3), pp169-172

Comparison of registered and published primary outcomes in randomized controlled trials
S Mathieu, I Boutron, D Moher, DG Altman, P Ravaud
Journal of the American Medical Association, 2009, 302 (9), pp977-984
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The widening gap between clinical, teaching and research work
CM Joyce, L Piterman, SL Wesselingh
Medical Journal of Australia, 2009, 191(3), pp169-172 

August 2009

Evaluating eHealth interventions: the need for continuous systematic evaluation
L Catwell, A Sheikh
PloS Medicine, 2009, 6(8)
This is the first in a series of three articles on evaluating eHealth.

A medical home: value and implications of knowledge management
SM Mohr, AF Tallia, JA Orzano, CR McInerney, RR McDaniel Jr, A Meese, B Alajmi
Health Care Management Review, 2009, 34(3), pp224-233
This item is not available in full text. Please contact your local health library service.

Evidence-based management in health care organizations: a cautionary note
M Arndt, B Bigelow
Health Care Management Review, 2009, 34(3), pp206-213
This item is not available in full text. Please contact your local health library service.

Lessons learned while conducting a clinical trial to facilitate evidence-based practice: the neophyte researcher experience
CB Brim, HD Schoonover
The Journal of Continuing Education in Nursing, 2009, 40(8), pp380-384
This item is not available in full text. Please contact your local health library service.

Equity-oriented toolkit for health technology assessment and knowledge translation: application to scaling up of training and education for health workers
E Ueffing, P Tugwell, RJ Hatcher, P Walker, N Hamel, V Welch
Human Resources for Health, 2009, 7:67

Critical appraisal of meta-analysis: an introductory guide for the practicing surgeon
N Lawrentschuk, J McCall, U Guller
Patient Safety in Surgery, 2009, 3:16

Can you learn how to learn for life? Components from expert learning research
JP Leighton
Journal of Applied Research on Learning (JARL), 2009, 2 (Special Issue), article 4

Can we systematically review studies that evaluate complex interventions?
S Shepperd, S Lewin, S Straus, M Clarke, MP Eccles, R Fitzpatrick, G Wong, A Sheikh
PLoS Medicine, 2009, 6(8)

Methods for the synthesis of qualitative research: a critical review
E Barnett-Page, J Thomas
BMC Medical Research Methodology, 2009, 9:59

Impact of quality of evidence on the strength of recommendations: an empirical study
B Djulbegovic, TA Trikalinos, J Roback, R Chen, G Guyatt
BMC Health Services Research, 2009, 9:120

Why simulation can be efficient: on the preconditions of efficient learning in complex technology based practices
B Hoffman
BMC Medical Education, 2009, 9:48

How citation distortions create unfounded authority: analysis of a citation network
SA Greenberg
British Medical Journal, 2009, 20th July, 339, b2680

Why don’t physicians adhere to guideline recommendations in practice? An analysis of barriers among Dutch general practitioners
M Lugtenberg JM van Schaick Zegers, GP Westert, JS Burgers
Implementation Science, 2009, 4:54

Is research working for you? Validating a tool to examine the capacity of health organizations to use research
A Kothari, N Edwards, N Hamel, M Judd
Implementation Science, 2009, 4:46

Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement
D Moher, A Liberati, J Tetzlaff, DG Altman
PLoS Medicine, 2009,

The PRISMA statement for reporting systematic reviews and meta-analyses of studies that evaluate health care interventions: explanation and elaboration
A Liberati, DG Altman, J Tetzlaff, C Mulrow, PC Gotzsche, JPA Ioannidis, M Clarke, PJ Devereaux, J Kleijnen, D Moher
PLoS Medicine, 2009, 6(7)

Bridging the gaps: getting evidence into practice
W McGuire, PW Fowlie
Canadian Medical Association Journal, 2009, 10th August

Integration of evidence from multiple meta-analyses: a primer on umbrella reviews, treatment networks and multiple treatments meta-analyses
JPA Ioannidis
Canadian Medical Association Journal, 2009, 4th August

Defining knowledge translation
SE Straus, J Tetroe, I Graham
Canadian Medical Association Journal, 2009, 181(3-4), pp165-168

BMJ PICO templates available to make research more readable
This year, the British Medical Journal has been asking authors to use a new evidence abstract called BMJ pico to abridge their original research articles, with the aim of making research more readable and useful for print readers, and particularly for busy clinicians. The pilot has been so successful that from now on they will be adopting it for all newly accepted research articles.

Rethinking global health research: towards integrative expertise
M MacLachlan
Globalization and Health, 2009, 5:6

Twelve years of clinical practice guideline development, dissemination and evaluation in Canada (1994 to 2005)
J Kryworuchko, D Stacey, N Bai, ID Graham
Implementation Science, 2009, 4:49

A method for studying decision-making by guideline development group
B Gardner, R Davidson, J McAteer, S Michie, Study Group TER
Implementation Science, 2009, 4:48

Assessing competency in evidence based practice: strengths and limitations of current tools in practice
D Ilic
BMC Medical Education, 2009, 9:53

Ethical and policy issues in cluster randomized trials: rationale and design of a mixed methods research study
M Taljaard, C Weijer, JM Grimshaw, J Belle Brown, A Binik, R Boruch, JC Brehaut, SH Chaudhry, MP Eccles, A McRae, R Saginur, M Zwarenstein, A Donner
Trials, 2009, 10:61

July 2009

Clinical Reader
This is a new website, bringing together a quality collection of accessible clinical, scientific and health literature, aiming to ease information delivery to the medical community.

Defining knowledge translation
SE Straus, J Tetroe, I Graham
Canadian Medical Association Journal, 20th July 2009

Specifying and reporting complex behaviour change interventions: the need for a scientific method
S Michie, D Fixsen, JM Grimshaw, MP Eccles
Implementation Science, 2009, 4:40

Can you believe what you read in the papers?
M Clarke
Trials, 2009, 10:55

Harmonisation of knowledge management – comparing 160 KM frameworks around the globe
P Heisig
Journal of Knowledge Management, 2009, 13(4), pp4-31
This item is not available in full text. Please contact your local health library service.

Determinants of knowledge sharing using Web 2.0 technologies
S Paroutis, A Al Saleh
Journal of Knowledge Management, 2009, 13(4), pp52-63
This item is not available in full text. Please contact your local health library service.

Wikis as a knowledge management tool
TPL Grace
Journal of Knowledge Management, 2009, 13(4), pp64-74
This item is not available in full text. Please contact your local health library service.

What is practical knowledge?
G Guzman
Journal of Knowledge Management, 2009, 13(4), pp86-98
This item is not available in full text. Please contact your local health library service.

Human centric knowledge seeking strategies: a stakeholder perspective
MH Hsieh
Journal of Knowledge Management, 2009, 13(4), pp115-133
This item is not available in full text. Please contact your local health library service.

Research on knowledge transfer in organizations: a morphology
J Ajith Kumar, LS Ganesh
Journal of Knowledge Management, 2009, 13(4), pp115-133
This item is not available in full text. Please contact your local health library service.

Passion and expertise knowledge transfer
L Sié, A Yakhlef
Journal of Knowledge Management, 2009, 13(4), pp115-133
This item is not available in full text. Please contact your local health library service.

New promise for uniform evidence-based guideline development: the GRADE approach

N Calonge
National Guideline Clearinghouse, 20th July 2009

Comparing public-health research priorities in Europe
M McCarthy, G Harvey, C Conceicao, G La Torre, G Gulis
Health Research Policy and Systems, 2009, 7:17

Making the best of systematic review data
RE Ryan, CA Kaufman, SJ Hill
BMC Medical Research Methodology, 2009, 9:16

Storytelling: an adjunct to learning
D Stein
The Journal of Continuing Education in Nursing, 2009, 40(7), pp296-297
This item is not available in full text. Please contact your local health library service.

Health literacy: setting an international collaborative research agenda
J Protheroe, LS Wallace, G Rowlands, JE DeVoe
BMC Family Practice, 2009, 10:51

Analysis of clinical uncertainties by health professionals and patients: an example from mental health
K Lloyd, M Cella, M Tanenblatt, A Coden
BMC Medical Informatics and Decision Making, 2009, 9:34

Managing expert knowledge: organizational challenges and managerial futures for the UK medical profession
J Waring, G Currie
Organization Studies, 2009, 30(7), pp755-778
This item is not available in full text or as an abstract. Please contact your local health library service.  

An exploration of how guideline developer capacity and guideline actionability influence implementation and adoption: study protocol
AR Gagliardi, MC Brouwers, VA Palda, L Lemieux-Charles, JM Grimshaw
Implementation Science, 2009, 4:36

Clinicians’ evaluations of, endorsements of, and intentions to use practice guidelines change over time: a retrospective analysis from an organized guideline program
M Brouwers, S Hanna, M Abdel-Motagally, J Yee
Implementation Science, 2009, 4:34

What health systems can learn from Kaiser Permanente: An interview with Hal Wolf
McKinsey Quarterly
July 2009
By closely integrating care delivery, Kaiser Permanente delivers high-quality, cost effective treatment. One of its senior executives outlines its approach.

Clinical decision support systems: state of the art
ES Berner
Agency for Healthcare Research and Quality
June 2009
This paper is a concise, but comprehensive overview of CDS and its current state, including evidence of its potential impact and its use in clinical settings today.

Are there valid proxy measures of clinical behaviour? A systematic review
S Hrisos, MP Eccles, JJ Francis, HO Dickinson, EF Kaner, F Beyer, M Johnston
Implementation Science, 2009, 4:37

June 2009

Learning on the move: how m-learning could transform training and development
K Donnelly
Development and Learning in Organizations, 2009, 23(4), pp8-11
This item is not available in full text. Please contact your local health library service.

Reframing practice: creating social learning networks
A Bartlett-Bragg
Development and Learning in Organizations, 2009, 23(4), pp8-11
This item is not available in full text. Please contact your local health library service.

Theory versus practice: discussing the governance of health technology assessment systems
P Healy, MP Pugatch
Stockholm Network, 2009
This report focuses on four key countries – Australia, Canada, Germany and the United Kingdom.

Extending an evidence hierarchy to include topics other than treatment: revising the Australian ‘levels of evidence’
T Merlin, A Weston, R Tooher
BMC Medical Research Methodology, 2009, 9:34

Riding the knowledge translation roundabout: lessons learned from the Canadian Institutes of Health Research Summer Institute in knowledge translation
ME Kho, EA Estey, RT DeForge, L Mak, BL Bell
Implementation Science, 2009, 4:33

Using data mining techniques to explore physicians’ therapeutic decisions when clinical guidelines do not provide recommendations: methods and example for type 2 diabetes
M Toussi, J Lamy, P Le Toumelin, A Venot
BMC Medical Informatics and Decision Making, 2009, 9:28

Improving education in primary care: development of an online curriculum using the blended learning model
LO Lewin, MK Singh, BL Bateman, P Bligh Glover
BMC Medical Education, 2009, 9:33

Sensitivity analysis in economic evaluation: an audit of NICE current practice and a review of its use and value in decision-making
L Andronis, P Barton, S Bryan
HTA Technology Assessment Report, 2009, 13(29)

How far do you go? Efficient searching for indirect evidence
N Hawkins, DA Scott, B Woods
Medical Decision Making, 2009, 29(3), pp273-281
This item is not available in full text. Please contact your local health library service.

Towards a method to disseminate knowledge from the post project review
D Rezania, T Lingham
Knowledge Management Research and Practice, 2009, 7, pp172-177
This item is not available in full text. Please contact your local health library service.

A knowledge synthesis of patient and public involvement in clinical practice guidelines: study protocol
F Legare, A Boivin, T van der Weijden, C Packenham, S Tapp, J Burgers
Implementation Science, 2009, 4:30

Knowledge management process effectiveness: measurement of preliminary knowledge management implementation
CW Chong, SC Chong
Knowledge Management Research and Practice, 2009, 7, pp142-151
This item is not available in full text. Please contact your local health library service.

Weblogs for organizational knowledge sharing and creation: a comparative case study
S Kaiser, S Kansy, G Mueller-Seitz, M Ringlstetter
Knowledge Management Research and Practice, 2009, 7, pp120-130
This item is not available in full text. Please contact your local health library service.

How many scientists fabricate and falsify research? A systematic review and meta-analysis of survey data
D Fanelli
PloS ONE, 2009, 4(5), e5738

Professional approaches in clinical judgements among senior and junior doctors: implications for medical education
M Skyvell Nilsson, E Pilhammar
BMC Medical Education, 2009, 9:25

What can management theories offer evidence-based practice? A comparative analysis of measurement tools for organisational context
B French, LH Thomas, P Baker, CR Burton, L Pennington, H Roddam
Implementation Science 2009, 4:28 (19 May 2009)

Scientific writing: a randomized controlled trial comparing standard and on-line instruction
A Phadtare, A Bahmani, A Shah, R Pietrobon
BMC Medical Education, 2009, 9:27

Creating an effective survey
Sustainable development Commission
May 2009
Guidance on creating an effective survey questionnaire.

Evaluation and recommendations on good clinical laboratory practice guidelines for Phase I-III clinical trials
M Sarzotti-Kelsoe et al
PloS Medicine, 6(5): e1000067

Public information about quality of primary care services
J Ellins, S McIver
Health Services Management Centre, University of Birmingham
March 2009
A review of the evidence about providing information to patients and the public about the quality of primary care services and the implications for service providers

State of e-learning in Canada
Canadian Council on Learning
May 2009

Use of communities of practice in business and health care sectors: a systematic review
LC Li, JM Grimshaw, C Nielsen, M Judd, PC Coyte, ID Graham
Implementation Science, 2009, 4:27

Networking in public health: exploring the value of networks to the National Collaborating Centres for Public Health
P Robeson
National Collaborating Centre for Methods and Tools
April 2009 

May 2009

To boost knowledge transfer, tell me a story
S Morris, JB Oldroyd
Harvard Business Review, 2009, 87(5), pp23-24
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Understanding medical words: a tutorial from the National Library of Medicine
This tutorial teaches you about medical words and how they are put together. It is a useful tool for those who do not come from a clinical background, but need to recognise the terminology.

Knowledge translation learning modules
Three knowledge translation learning modules are now freely available from the Canadian Institutes of Health Research. They are:
1. A guide to researcher and knowledge-user collaboration in health research;
2. Introduction to evidence-informed decision making;
3. Critical appraisal of intervention studies. 

Search strategies to identify information on adverse effects: a systematic review
S Golder, Y Loke
Journal of the Medical Library Association, 2009, 97(2), pp84-92

Measuring hand hygiene compliance: overcoming the challenges
This document has been published by The Joint Commission, in collaboration with a range of other organisations, including the Institute for Healthcare Improvement and the World Health Organization World Alliance for Patient Safety.

IHI Global Trigger Tool white paper: second edition
The Institute for Healthcare Improvement Global Trigger Tool for Measuring Adverse Events is being used by patient safety teams in organizations around the world. This is the second edition of the white paper and contains step-by-step instructions for using this methodology. Free registration may be required to download this paper.

Hospitals in pursuit of excellence
This document has been sponsored by the American Hospital Association Quality Centre. It contains case studies focused on four key topics:

  • Healthcare-acquired infection
  • Patient flow
  • Medication management
  • Safety

How-to guide: improving hand hygiene
The purpose of this guide is to help organisations reduce health-care-associated infections. It has been prepared in collaboration with a range of organisations, including the Centers for Disease Control and Prevention. Free registration may be required to download this paper.

Global priorities for patient safety research
DW Bates, I Larizgoitia, N Prasopa-Plaizier, AK Jha
British Medical Journal, 2009, 338: b1775
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Selection of indicators for continuous monitoring of patient safety: recommendations of the project safety improvement for patients in Europe
S Kristensen, J Mainz, P Bartels
International Journal for Quality in Health Care, 21(3), pp169-175
This item is not available in full text. Please contact your local health library service.

The effectiveness of a clinically integrated e-learning course in evidence-based medicine: a cluster randomised trial
R Kulier, SF Coppus, J Zamore, J Hadley, S Malick, K Das, S Weinbrenner, B Meyerrose, T Decsi, AR Horvath, E Nagy, JI Emparanza, TN Arvanitis, A Burls, JB Cabello, M Kaczor, G Zanrei, K Pierer, K Stawiarz, R Kunz, BW Mol, KS Khan
BMC Medical Education, 2009, 9:21

Learning Revolution Transformation Fund
The Learning Revolution Transformation Fund of £20 million offers grants of various sizes to help projects supporting informal adult learning get started. Public, private or third sector organisations in England are eligible to submit their creative proposals, preferably in partnership, by 12th July 2009. For a chance to meet other organisations with shared interests, there is a networking event on 9th June.

Research activity and capacity in primary healthcare: the REACH study: a survey
LG Glynn, C O’Riordan, A MacFarlane, J Newell, AA Iglesias, D Whitford, P Cantillon, AW Murphy
BMC Family Practice, 2009, 10:33

The feasibility of determining the impact of primary health care research projects using the Payback Framework
EC Kalucy, E Jackson-Bowers, E McIntyre, R Reed
Health Research Policy and Systems, 2009, 7:11

The systematic guideline review: method, rationale, and test on chronic heart failure
C Muth, J Gensichen, M Beyer, A Hutchinson, FM Gerlach
BMC Health Services Research, 2009, 9:74

Learning to Manage Health Information: a theme for clinical education: making a difference
Learning to Manage Health Information (LtMHI) was first developed in 1999 to establish a common educational framework in health informatics for all clinical professionals at pre- and post-registration levels, in all areas of healthcare.

Use of communities of practice in business and health care sectors: a systematic review
LC Li, JM Grimshaw, C Nielsen, M Judd, PC Coyte, ID Graham
Implementation Science, 2009, 4:27

Evolving the theory and praxis of knowledge translation through social interaction: a social phenomenological study
CL McWilliam, A Kothari, C Ward-Griffin, D Forbes, B Leipert
Implementation Science, 2009, 4:26

A description of a knowledge broker role implemented as part of a randomized controlled trial evaluating three knowledge translation strategies
M Dobbins, P Robeson, D Ciliska, S Hanna, R Cameron, L O’Mara, K DeCorby, S Mercer
Implementation Science, 2009, 4:23

A translational framework for public health research
D Ogilvie, P Craig, S Griffin, S Macintyre, NJ Wareham
BMC Public Health, 2009, 9:116

Managing evidence-based knowledge: the need for reliable, relevant and readable resources
S Straus, B Haynes
Canadian Medical Association Journal, 2009, 180(9), pp942-945

In an emergency call the clinical librarian!
TJ Coats, S Sutton, C Vorwerk, MW Cooke
Emergency Medicine Journal, 2009, 26(5), pp321-323
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Effect of guideline based computerised decision support on decision making of multidisciplinary teams: cluster randomised trial in cardiac rehabilitation
R Goud, NF de Keizer, G ter Riet, JC Wyatt, A Hasman, IM Hellemans, N Peek
British Medical Journal, 2009, 325(7370), pp941-950
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Competency, confidence and conflicting evidence: key issues affecting health visitors’ use of research evidence in practice
S Hilton, H Bedford, M Calnan, K Hunt
BMC Nursing, 2009, 8:4

Knowledge to policy: making the most of development research
F Carden
International Development Research Centre, 2009

An implementation research agenda
MP Eccles, D Armstrong, R Baker, K Cleary, H Davies, S Davies, P Glasziou, I Ilott, AL Kinmonth, G Leng, S Logan, T Marteau, S Michie, H Rogers, J Rycroft-Malone, B Sibbald
Implementation Science, 2009, 4:18

Preventing bias in cluster randomized trials
B Giraudeau, P Ravaud
PLoS Medicine, 2009, 6(5) 

April 2009

The NIH Stimulus – the Recovery Act and Biomedical Research
R Steinbrook
New England Journal of Medicine, 2009, 360(15), pp1479-1481

What is the impact of your research?
The Becker Medical Library Model for Assessment of Research Impact represents a practical do-it-yourself tool for tracking the impact of biomedical research. The Model includes guidance for quantifying and documenting research impact as well as resources for locating evidence of research impact.

Methodological problems in the use of indirect comparisons for evaluating healthcare interventions: survey of published systematic reviews
F Song, YK Loke, T Walsh, AM Glenny, AJ Eastwood, DG Altman
British Medical Journal, 2009:338:b1046 – 3rd April
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Centre for Health Communication and Participation
The Centre was established within the Australian Institute for Primary Care at La Trobe University in April 2009, as a result of the work of the Cochrane Consumers and Communication Review Group. The Centre is focusing on the following themes in 2009:

  • Evidence for different modes of consumer participation 
  • Communication in circumstances involving a rare disease 
  • Communication and participation with regard to use of medicines 
  • Communication in situations of healthcare complexity, such as multimorbidity 
  • Understanding and communicating the science of evidence-based health care

High quality web 2.0 for all? Predictions as to how future developments in web 2.0 technologies might benefit health and social care organizations and people who use their services
UK Faculty of Health Informatics, March 2009
Subscription to the Health Informatics Community on eSpace is required.

 

Leadershipalert.jpgLeadership for Innovation and Improvement

 

 

 

January 2010

Funding and performance of healthcare systems in the four countries of the UK before and after devolution
S Connolly, G Bevan, N Mays
The Nuffield Trust
January 2010
Freely available – registration required.

Differences in UK health care after devolution
P Donnelly
British Medical Journal, 2010, 20th January, c262
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Smarter moves: how information communications technology can promote sustainable mobility
Sustainable Development Commission
January 2010

Where process-improvement projects go wrong
SS Chakravorty
MIT Sloan Management Review, 2010, 22nd January

Human rights and human resources in the NHS: implications for the workplace
NHS Employers
January 2010

Connecting diversity with leadership
NHS Employers
January 2010

Leadership sector: follow the law - philosophies we should borrow from law enforcement
G Ludwig
Journal of the Emergency Medical Services, 2009, 34(10), pp22

Medical Leadership Competency Framework
The Medical Leadership Competency Framework (MLCF) is a tool which has been jointly developed by The Academy of Medical Royal Colleges and the NHS Institute for Innovation and Improvement in conjunction with a wide range of stakeholders. The MLCF describes the leadership competences doctors need in order to become more actively involved in the planning, delivery and transformation of health services.

Healthy children, safer communities: a strategy to promote the health and well-being of children and young people in contact with the youth justice system
HM Government
December 2009
Related documents include:

Leading together better: final report for the IDeA
Shared Intelligence
December 2009
This report is designed to explore and support effective working to tackle health inequalities, primarily between the directors of adults’ services, children’s services, and public health.

Creating champions for health care quality and safety
R Holland, D Meyers, C Hildebrand, AJ Bridges, MA Roach, B Vogelman
American Journal of Medical Quality, 2009, 4th December
This item is not available in full text. Please contact your local health library service.

Managing alliances with the balanced scorecard
RS Kaplan, DP Norton, B Rugelsjoen
Harvard Business Review, 2010, 88(1), pp114-120
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

The responsible manager
CK Prahalad
Harvard Business Review, 2010, 88(1), pp36
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Emotional intelligence and leadership skills among NHS managers: an empirical investigation
PA Parker, J Sorensen
The International Journal of Clinical Leadership, 2009, 16(3), pp137-142
This item is not available in full text. Please contact your local health library service.

‘Prepare to lead’: reflections on the first year of a leadership development mentoring programme for specialist and GP registrars in London
OL Warren, P Humphris, CD Bicknell
The International Journal of Clinical Leadership, 2009, 16(3), pp149-155
This item is not available in full text. Please contact your local health library service.

The Health Foundation’s position statement on effective leadership development interventions: research report
L Anderson, B Malby, K Mervyn, R Thorpe
The Health Foundation
September 2009

How we can support the use of systematic reviews in policy-making?
JN Lavis
PLoS Medicine, 2009, 6(11), e1000141

SUPPORT tools for evidence-informed health policymaking
Edited by A Oxman, S Hanney
Health Research Policy and Systems, 2009, 7 (Suppl 1)
This series of articles was prepared as part of the SUPPORT project. The tools were written for people responsible for making decisions about health policies and programmes.

Informatics planning 2010/11
Department of Health
December 2009

Markets in health care: the theory behind the policy
J Gubb, O Meller-Herbert
CIVITAS: Institute for the Study of Civil Society
December 2009

Mentoring: what’s in a name?
D Sambunjak, A Marusic
Journal of the American Medical Association, 2009, 302(23), pp2591-2592
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

From staff mix to skill-mix and beyond: towards a systemic approach to health workforce management
C Dubois, D Singh
Human Resources for Health, 2009, 7:87

Improving corporate communications: Lean Six Sigma science has broad reach
C Barnes, R Walker
Journal of Business Strategy, 2009, 31(1), pp23-36
This item is not available in full text. Please contact your local health library service.

Board oversight of patient care quality in community health systems
LD Prybil, R Peterson, P Brezinski, G Zamba, W Roach Jr, A Fillmore
American Journal of Medical Quality, 2010, 25(1), pp34-41
This item is not available in full text. Please contact your local health library service.

Rapid spread of complex change: a case study in inpatient palliative care
R Della Penna, H Martel, EB Neuwirth, J Rice, MI Filipski, J Green, J Bellows
BMC Health Services Research, 2009, 9:245

NHS European Office: policy priorities 2010
NHS European Office
January 2010

December 2009

Health lessons from Europe
E Harrell
Time Magazine, 16th October 2009
Freely available – registration required.

The importance of a servant leader orientation
M Jenkins, AC Stewart
Health Care Management Review, 2010, 35(1), pp46-54
This item is not available in full text. Please contact your local health library service.

Shaping personal health budgets: a view from the top
NHS Confederation
December 2009

Priority setting and health policy and systems research
MK Ranson, SC Bennett
Health Research Policy and Systems, 2009, 7:27

Systems thinking for health systems strengthening
Edited by D de Savigny, T Adam
Alliance for Health Policy and Systems Research World Health Organization
2009

Doctors in management
J Stephenson
British Medical Journal, 2009, 16th November: b4595
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Leadership: the critical success factor in the rise or fall of useful research activity
A Henderson, S Winch, K Holzhauser
Journal of Nursing Management, 2009, 17(8), pp942-946
This item is not available in full text. Please contact your local health library service.

How can we support the use of systematic reviews in policymaking?
JN Lavis
PLoS Medicine, 6(11), e1000141

World class places: action plan
Department for Culture, Media and Sport and Communities and Local Government
HM Government
2009

NHS workforce planning: limitations and possibilities
C Imison, J Buchan, S Xavier
The King’s Fund
2009

To be a better leader, give up authority
AD Amar, C Hentrich, V Hlupic
Harvard Business Review, 2009, 87(12), pp22-24
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

How to manage virtual teams
F Siebdrat, M Hoegl, H Ernst
MIT Sloan Management Review, 2009, 1st July
Freely available – registration required.

Moving into a new hospital: strategies for success
L Ecoff, T Thomason
Journal of Nursing Administration, 2009, 39(12), pp499-503
This item is not available in full text. Please contact your local health library service.

An evidence-based business planning process
JA Brandt, D Reed Edwards, S Cox Sullivan, JK Zehler, S Grinder, KJ Scott, JH Cook, D Roper, A Dickey, KL Maddox
Journal of Nursing Administration, 2009, 39(12), pp511-513
This item is not available in full text. Please contact your local health library service.

Priority setting for health policy and systems research
Alliance for Health Policy and Systems Research World Health Organization
September 2009

Care Quality Commission response to the green paper on shaping the future of care and support together
Care Quality Commission
November 2009

November 2009

Why read Peter Drucker?
AM Kantrow
Harvard Business Review, 2009, 87(11), pp72-82
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

In a Nutshell: online course providing a deeper understanding of the sustainable communities agenda
This course is being funded by the Home and Communities Academy and is open to UK residents only. Each online course consists of five facilitated workshops. Each workshop runs over two weeks with participants expected to logon for a minimum of six hours per workshop. The course will help participants to:

  • Develop a real understanding of the term ‘sustainable community’
  • Explore the national and regional policy context and perspectives
  • Consider the roles, responsibilities and skills of the various organisations and individuals responsible for delivery.

NHS Performance Ratings 2008/09
The Care Quality Commission has published the NHS Performance Ratings 2008/09. The NHS performance ratings process, also known as the ‘annual health check’, is how the performance of all NHS trusts in England is assessed. The statistics are broken down by Strategic Health Authority (SHA) area.

Creating a winning organizational culture
RJ Campbell
The Health Care Manager, 2009, 28(4), pp328-343
This item is not available in full text. Please contact your local health library service.

Adjuncts or adversaries to shared decision-making? Applying the Integrative Model of behaviour to the role and design of decision support interventions in healthcare interactions
DL Frosch, F Legare, M Fishbein, G Elwyn
Implementation Science, 2009, 4:73

Talent for tough times: how to identify, attract and retain the talent you need
NHS Employers, part of the NHS Confederation
November 2009

The illusion of smart decision making: the past is not prologue
S Finkelstein, J Whitehead, A Campbell
Journal of Business Strategy, 2009, 30(6), pp36-43
This item is not available in full text. Please contact your local health library service.

Effects of leadership and span of control on nurses’ job satisfaction and patient satisfaction
A Sanchez McCutcheon, D Doran, M Evans, L McGillis Hall, D Pringles
Nursing Leadership, 2009, 22(3), pp48-67
This item is not available in full text. Please contact your local health library service.

Make better decisions
TH Davenport
Harvard Business Review, November 2009

Deliberative processes: inventory of resources
FP Gauvin
National Collaborating Centre for Healthy Public Policy
October 2009
Deliberative processes as tools for guiding and supporting policy making are a subject of growing interest. In the context of this inventory, “deliberation” is defined as the critical examination of an issue involving the weighing of reasons for and against a course of action.

Implementing evidence-based health policy in Washington State
GM Franklin, BR Budenholzer
New England Journal of Medicine, 2009, 361(18)

Improving staff engagement: a practical toolkit
NHS Employers
November 2009

Leading the NHS workforce through to recovery
NHS Employers
November 2009

(Net)working together: understanding the challenges primary care physicians face when learning to function in a network
University of Montreal
Infoletter, 2009, October, 6(3)

Making better decisions
TH Davenport
Harvard Business Review, 2009, 87(11), pp117-123
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Community relations 2.0
GC Kane, RG Fichman, J Gallaugher, J Glaser
Harvard Business Review, 2009, 87(11), pp45-50
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

October 2009

Interview with a quality leader: KH Timmons on education and consultation with Joint Commission resources
SV White
Journal for Healthcare Quality, 2009, 31(6), pp44-46
This item is not available in full text. Please contact your local health library service.

Maneuvering space for leadership
B Espedal
Journal of Leadership and Organizational Studies, 2009, 16(2), pp197-212
This item is not available in full text. Please contact your local health library service.

The influence of mentorship and role modeling on developing physician-leaders: views of aspiring and established physician-leaders
CA Taylor, JC Taylor, JK Stoller
Journal of General Internal Medicine, 2009, 24(10), pp1130-1134
This item is not available in full text. Please contact your local health library service.

From a blame culture to just culture in health care
N Khatri, GD Brown, LL Hicks
Health Care Management Review, 2009, 34(4), pp312-322
This item is not available in full text. Please contact your local health library service.

The Learning Web
NHS Connecting for Health Professionalising Health Informatics (PHI) online portal now hosts links to many health-related leadership and change management development opportunities. The portal has been developed to include board level development and career pathways, and includes the Learning Web, which aims to support personal and professional development. Sub-sections contain resources to support:

  • Leadership and management
  • Personal development
  • Professional development
  • Technical development

Challenges of evidence-based policy-making
G Banks
Australian Public Service Commission
June 2009

Transformations in Canadian health systems leadership: an analytical perspective
G Dickson
Leadership in Health Services, 2009, 22(4), pp292-305
This item is not available in full text. Please contact your local health library service.

Learning together: a cohort approach to organizational leadership development
J Sharlow, P Langenhoff, A Bhatti, J Spiers, G Cummings
Leadership in Health Services, 2009, 22(4), pp317-328
This item is not available in full text. Please contact your local health library service.

Implementing lean in primary care
S Roberts, S Singh
British Journal of Healthcare Management, 2009, 15(8), pp380-386
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.

Online knowledge networking: what leaders need to know
M MacPhee, N Suryaprakash, C Jackson
The Journal of Nursing Administration, 2009, 39(10), pp415-422
This item is not available in full text. Please contact your local health library service.

Integrated care pilots: an introductory guide
Department of Health/Commissioning/Integrated Care
30th September 2009

General practice in England: an overview
The Kings Fund
September 2009

Leadership is the essential non-technical skill in the trauma team – results of a qualitative study
M Hjortdahl, AH Ringen, AC Naess, T Wisborg
Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine, 2009, 17:48

21st century health care – the case for integrated delivery system
FJ Crosson
New England Journal of Medicine, 23rd September, 2009,

Confucius Institutes: distributed leadership and knowledge sharing in a worldwide network
HC Li, S Mirmirani, JA Ilacqua
The Learning Organization, 2009, 16(6), pp469-482
This item is not available in full text. Please contact your local health library service.

The use of evidence in public governmental reports on health policy: an analysis of 17 Norwegian official reports (NOU)
S Innvaer
BMC Health Services Research, 2009, 9:177

Leading the field: Foundation trusts and their approach to the sustain ability agenda
The Foundation Trust Network – NHS Confederation
2009

September 2009

Identifying research priorities for health care priority setting: a collaborative effort between managers and researchers
N Smith, C Mitton, S Peacock, E Cornelissen, S MacLeod
BMC Health Services Research, 2009, 9:165

British lessons on health care reform
DJ Kerr, M Scott
New England Journal of Medicine, 2009, 361(11), e21

The team around the child TAC and the lead professional: a guide for managers
Children’s Workforce Development Council
2009

Identifying a suitable approach for measuring and managing public service productivity
A Jaaaskelainen
Electronic Journal of Knowledge Management, 2009, 7(4), pp447-456

A critical review of the research literature on six sigma, lean and StuderGroup’s Hardwiring Excellence in the United States: the need to demonstrate and communicate the effectiveness of transformation strategies in healthcare
JR Vest, LD Gamm
Implementation Science, 2009, 4:35

Power in people’s hands: learning from the world’s best public services
Cabinet Office
July 2009

Increasing the use of evidence in health policy: practice and views of policy makers and researchers
DM Campbell, S Redman, L Jorm, M Cooke, AB Zwi, L Rychetnik
Australia and New Zealand Health Policy, 2009, 6:21

Building a 21st century primary health care system: a draft of Australia’s National Primary Health Care strategy
Australian Government: Department of Health and Ageing
2009

Engaging the CFO in quality: why it’s a must and how to make it happen
M Bisognano
Healthcare Executive, 2009, Sept/Oct, pp76-78

The business of sustainability: findings and insights from the first annual business of sustainability survey and the global thought leaders’ research project
M Berns, A Townend, Z Khayat, B Balagopal, M Reeves, M Hopkins, N Kruschwitz
Sloan Management Review, 2009

Are health problems systemic? Politics of access and choice under Beveridge and Bismarck systems
Z Or, C Cases, M Lisac, K Vrangbaek, U Winblad, G Bevan
Institut de recherche et documentation en economie de la sante
September 2009

“After endless promises, it is time to put our trust back in the front line of public services…”: Leading from the front
M Wind-Cowie, J Olliff-Cooper, J Bartlett
Demos – London-based think tank
2009

How strategy shapes structure
WC Kim, R Mauborgne
Harvard Business Review, 2009, 87(9), pp72-80
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Don’t shovel information for its own sake!
J Kotter
KnowledgeBoard, 2nd September 2009
Top leadership guru Professor John Kotter explains to Mike Levy how organisations need to change to create better leaders - and not just those at the top of the corporate ladder.

Making the “right” health care decisions: why values matter
The PLoS Medicine Editors
PLoS Medicine, 6(8)

Where do students in the health professions want to work?

D Schofield, S Fletcher, J Fuller, H Birden, S Page
Human Resources for Health, 2009, 7:74

August 2009

Health Service Management Centre newsletter
The Health Service Management Centre at the University of Birmingham has produced a newsletter focusing on the issue of leadership in healthcare. This month’s issue contains two articles of interest:

  • Leading and managing the National Health Service in the noughties and beyond.
  • Medical leadership in the NHS: developing the evidence base.
  • Making sense of leadership.

Leadership lessons for hard times
D Carey, M Patsalos-Fox, M Useem
McKinsey Quarterly
July 2009
This is a series of interviews with 14 CEOs and chairmen of major companies, which sheds light on the foundations of corporate leadership.

On the ball: leadership for patient safety and learning in critical care
D Tregunno, L Jeffs, L McGillis-Hall, R Baker, D Doran, SB Bassett
The Journal of Nursing Administration, 2009, 39(7/8), pp334-339
This item is not available in full text. Please contact your local health library service.

A leaner public sector
M Hansen, J Stoner
McKinsey Quarterly, Public Sector Practice, 2009, August

Narrative-ethics informed approach to health services leadership development
M Conroy
Leadership in Health Services, 2009, 22(3), pp210-224
This item is not available in full text. Please contact your local health library service.

Management development on the edge: HRM in a knowledge intensive organization
T Sewerin, R Holmberg, M Benner
Leadership in Health Services, 2009, 22(3), pp225-243
This item is not available in full text. Please contact your local health library service.

Evaluating clinical leadership: a case study
J Edmonstone
Leadership in Health Services, 2009, 22(3), pp210-224
This item is not available in full text. Please contact your local health library service.

July 2009

Power in people’s hands: learning from the world’s best public services
This document is intended to inform consideration of public service delivery by the UK Government. Cabinet Office Strategy Unit, Building Britain’s Future, HM Treasury
July 2009

Building Britain’s future
HM Government
June 2009
This paper outlines the action that the UK Government is taking to move the UK from recession to recovery and forge a new model of economic growth; restore trust and accountability to the political system through democratic reform and renewal; ad modernize our public services and national infrastructure.

Department of Health Sustainable Development Action Plan 2009-11
Department of Health
July 2009
This is an action plan, which sets out how the Department of Health will meet the commitments and priorities within the nine opportunities it has to promote sustainable development from within the Department.

Change you can believe in: the leadership of innovation
Sue Maddock
The Whitehall Innovation Hub
National School of Government Sunningdale Institute
April 2009
This document describes what public service innovation is all about and what the characteristics of an innovative leader are.

Listening to the front line: capturing insight and learning lessons in policy making
Cabinet Office
July 2009
This report is a response to the Sunningdale Institute’s 2009 study, Engagement and Aspiration: Reconnecting policy making with front line professionals.

Engagement and aspiration: reconnecting policy making with front line professionals
National School of Government Sunningdale Institute
March 2009
This is an independent report from the Fellows of the Sunningdale Institute and contains recommendations about how Government can improve the way we design and develop policy.

Professions on the edge: can physicians learn about leadership from the military?
RR Bonadonna
American Journal of Medical Quality, 2009, 24(4), pp352-356
This item is not available in full text or as an abstract. Please contact your local health library service.

How to manage virtual teams
F Siebdrat, M Hoegl, H Ernst
Sloan Management Review, 2009, June 30th
Freely available – registration required.

Leadership in a (permanent) crisis
R Heifetz, A Grashow, M Linsky
Harvard Business Review, 2009, 87(7), pp62-69
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Ten fatal flaws that derail leaders
J Zenger, J Folkman
Harvard Business Review, 2009, 87(6), pp18
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

A critical review of the research literature on Six Sigma, Lean and Studer Group’s hardwiring excellence in the United States: the need to demonstrate and communicate the effectiveness of transformation strategies in healthcare
JR Vest, LD Gamm
Implementation Science, 2009, 4:35

Interview with a quality leader: Joel T Allison on healthcare technology and quality care
M St Rose
Journal for Healthcare Quality, 2009, 31(4), pp6-8
This item is not available in full text. Please contact your local health library service.

NHS Mutual: engaging staff and aligning incentives to achieve higher levels of performance
J Ellins, C Ham
The Nuffield Trust for Research and Policy Studies in Health Services
2009

June 2009

Dealing with the downturn: the greatest ever leadership challenge for the NHS?
NHS Confederation
June 2009

Developing physician leaders: a call to action
JK Stoller
Journal of General Internal Medicine, 2009, 24(7), pp876-878
This item is not available in full text. Please contact your local health library service.

Department of Health: Departmental Board Annual Report 2008-2009
Department of Health
18th June 2009

A quantitative tool for workforce planning in healthcare: example simulations
J Behan, N Condon, I Milicevic, C Shally
Skills and Labour Market Research Unit, FÁS
June 2009

Health Services Management Centre (HSMC) at the University of Birmingham
The HSMC is one of the leading centres specialising in policy, development, education and research in health and social care services in the UK. Their prime purpose is to strengthen the management and leadership of these services and to promote improved health and well-being. This homepage links you to their publications.

The Knowledge Network
The Knowledge Network is a partnership between the Service Delivery Organisation, NHS Institute for Health Research, and NHS Confederation. It is a new service, providing peer support for NHS managers.

A new website for medical leaders
A new website tailored to the needs of health care leaders is now freely available, from the Delfini Group. Two new interviews have just been posted. Dave Clark talks about where evidence and outcomes fit in health care delivery and Dr Paul Wallace discusses how health information and technology is changing rules and roles. The website owners regularly interview traditional and untraditional, structural and opinion medical leaders, executives, doctors, and quality leaders for their ideas about evidence-based, high quality clinical care.

A win-win approach to financing health care reform
J Gruber
New England Journal of Medicine, 2009, 10th June

Finding money for health care reform – rooting out waste, fraud, and abuse
JK Iglehart
New England Journal of Medicine, 2009, 10th June

Achieving health care reform – how physicians can help
ES Fisher, DM Berwick, K Davis
New England Journal of Medicine, 2009, 360(24), pp2495-2497

Leadership and organisational effectiveness – lessons to be drawn from education?
P Joyce
Journal of Nursing Management, 2009, 17(4), pp494-502
This item is not available in full text. Please contact your local health library service.

Dealing with the downturn: the greatest ever leadership challenge for the NHS
The NHS Confederation
June 2009

The case for government reform now
F Bouvard, T Dohrmann, N Lovegrove
McKinsey Quarterly, June 2009

A 300-year-old solution to the health care crisis
GA Diamond, S Kaul, WE Boden
Archives of Internal Medicine, 2009, 169(11), pp 1019-1021
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Department of Health business plan 2009-11
Department of Health
June 2009

When clinicians lead
J Mountford, C Webb
McKinsey Quarterly, 2009
Freely available, but registration required.

Priority setting: what constitutes success? A conceptual framework for successful priority setting
SL Sibbald, PA Singer, R Upshur, M Upshur, K Douglas
BMC Health Services Research, 2009, March, 9:43 

Integrated health care in England: lessons for Ontario
The Change Foundation
May 2009

Health care 2009: what works in market-oriented health policy?
MB Rosenthal
New England Journal of Medicine, 2009, 360(21), pp2157-2160

Achieving health care reform – how physicians can help
ES Fisher, DM Berwick, K Davis
New England Journal of Medicine, 2009, May 20

Health care leadership blog
The Health Care Leadership Blog is a non-commercial professional environment sponsored and moderated by exagoMD, LLC in order to promote the flow of knowledge and experience from the business and management press to health care leaders and to support dialogue among physician and executive health care leaders.

May 2009

Leadership lessons from Abraham Lincoln
D Coutu
Harvard Business Review, 2009, 87(4), pp43-47
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Financing health care in the European Union: challenges and policy responses
S Thomas, T Foubister, E Mossialos
European Observatory on Health Systems and Policies, 2009
This report looks at the issue of financial sustainability of health systems, discussing the current situation and then suggesting practical ways forward. 

Health policy: Integrated care
N Hawkes
British Medical Journal, 2009, 338:b1484
Sixteen organisations have been chosen to pilot new models of integrated care in the NHS. The pilots include seven that will focus on long term conditions or chronic diseases, three on elderly people and end of life care, two on dementia, and one each on falls, mental health, delivery of rural healthcare, and substance misuse.

Health care process modelling: which method when?
GT Jun, J Ward, Z Morris, J Clarkson
International Journal for Quality in Health Care, 21(3), pp214-224
This item is not available in full text. Please contact your local health library service.

The change we need in health care
DC Goff Jr, P Greenland
Archives of Internal Medicine, 2009, 169(8), pp737-739
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Pediatric resident and faculty attitudes toward self-assessment and self-directed learning: a cross-sectional study
STT Li, MA Favreau, DC West
BMC Medical Education, 2009, 9:16

From ward to board: identifying good practice in the business of caring
S Machell, P Gough, K Steward
The Kings Fund, February 2009

Future of leadership: leading innovation
The NHS Confederation, April 2009

Adult social care workforce strategy
Department of Health, April 2009

Working better together? Managing Local Strategic Partnerships (LSPs)
The Audit Commission, April 2009 

April 2009

Fixing healthcare: the professionals’ perspective
A report from the Economist Intelligence Unit
February 2009

Human error theory: relevance to nurse management
G Armitage
Journal of Nursing Management, 2009, 17(2), pp193-202
This item is not available in full text. Please contact your local health library service.

Leadership and the curriculum
J Clark, K Armit
British Medical Journal, 7th February 2009

Quality improvement: theory and practice
R Boaden
British Journal of Health Care Management, 2009, 15(1), pp12-16
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Effective quality improvement: recognising the challenges
A Powell, R Rushmer, H Davies
British Journal of Health Care Management, 2009, 15(1), pp17-21
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Changealert.jpgManagement of Change

 


 

January 2010

Cottage industry to postindustrial care – the revolution in health care delivery
SJ Swensen, GS Meyer, EC Nelson, GC Hunt Jr, DB Pryor, JI Weissberg, GS Kaplan, J Daley, GR Yates, MR Chassin, BC James, DM Berwick
New England Journal of Medicine, 2010, 20th January

Health system reform
AD Spigelman
Clinical Governance: An International Journal, 2010, 15(1), pp46-49
This item is not available in full text. Please contact your local health library service.

The effectiveness of strategies to change organisational culture to improve healthcare performance (protocol)
E Parmelli, G Flodgren, ME Schaafsma, NN Baillie, HO Dickinson, FR Beyer, MP Eccles
The Cochrane Collaboration, 2010, Issue 1

Benefits management: ‘A strategic business skill for all seasons’
Association for Project Management
October 2009

Accelerating corporate transformations (don’t lose your nerve!)
RH Miles
Harvard Business Review, 2010, 88(1), pp68-75
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Strategy tools for a shifting landscape
MG Jacobides
Harvard Business Review, 2010, 88(1), pp76-84
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

How to bounce back from adversity
JD Margolis, PG Stoltz
Harvard Business Review, 2010, 88(1), pp86-92
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Building bridges for change: how leaders enable collective change in organizations
D Gray Wilson
Development and Learning in Organizations, 2010, 24(1), pp21-23
This item is not available in full text. Please contact your local health library service.

Transforming community services: improving information for stakeholders
Department of Health
December 2009

The opportunity of change
M Joshi
Journal for Healthcare Quality, 2010, 32(1), pp8-9

The global health system: actors, norms, and expectations in transition
NA Szlezak, BR Bloom, DT Jamison, GT Keusch, CM Michaud, S Moon, WC Clark
PloS Medicine, 2010, 7(1):e1000183

Learning from practice: ten essentials of large scale change: a guide for public service organisations
R Kennedy, M Lawless, B Slater
The Improvement Foundation
November 2009

Realizing transformational change through quality improvement in public health
WJ Riley, HM Parsons, GL Duffy, JW Moran, B Henry
Journal of Public Health Management and Practice, 16(1), pp72-78

Ensuring the fiscal sustainability of health care reform
ME Chernew, L Sabik, A Chandra, JP Newhouse
New England Journal of Medicine, 9th December 2009

Health care reform and the need for comparative effectiveness research
AI Mushlin, H Ghomrawi
New England Journal of Medicine, 6th January 2010

Comparative effectiveness and health care spending – implications for reform
MC Weinstein, JA Skinner
New England Journal of Medicine, 6th January 2010

Health-care reform in Japan: controlling costs, improving quality and ensuring equity
RS Jones
Organisation for Economic Co-operation and Development
December 2009

Managing people through major transitions: capturing the HR learning from the 2009 local government reorganisations

Improvement and Development Agency and Public Sector Manager’s Association
December 2009

Prioritising need in the context of Putting People First: A whole system approach to eligibility for social care
Department of Health
December 2009

Leveling the field – ensuring equity through national health care reform
B Siegel, L Nolan
New England Journal of Medicine, 2009, 361(25), pp2401-2403

Will Swedish healthcare reforms affect equity
B Burstrom
British Medical Journal, 2009, 339:b4566
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

A systematic review of the evidence on integration of targeted health interventions into health systems
R Atun, T de Jongh, F Secci, K Ohiri, O Adevi
Health Policy and Planning, 2010, 25(1), pp1-14
This item is not available in full text. Please contact your local health library service.

December 2009

NHS 2010-2015: From good to great. Preventative, people-centred, productive
Department of Health
December 2009

Health reform should include preventive medicine
N Radjou
Harvard Business Review, 20th October 2009
Freely available – registration required.

Ensuring the fiscal sustainability of health care reform
ME Chernew, L Sabik, A Chandra, JP Newhouse
New England Journal of Medicine, 2009, 10th December, 361(24)

Primary care and accountable care – two essential elements of delivery-system reform
DR Rittenhouse, SM Shortell, ES Fisher
New England Journal of Medicine, 2009, 28th October, 361(24)

No magic targets! Changing clinical practice to become more evidence based
S Dopson, L FitzGerald, E Ferlie, J Gabbay, L Locock
Health Care Management Review, 2010, 35(1), pp2-12
This item is not available in full text. Please contact your local health library service.

Putting the frontline first: smarter government
HM Government
December 2009

Transforming community services: improving information for stakeholders
Department of Health
November 2009

Transforming healthcare: a safety imperative
L Leape, D Berwick, C Clancy, J Conway, P Gluck, J Guest, D Lawrence, J Morath, D O’Leary, P O’Neill, D Pinakiewicz, T Isaac
Quality and Safety in Health Care, 2009(18), pp424-428

The human factor: how transforming healthcare to involve the public can save money and save lives
L Bunt, M Harris
NESTA
November 2009

Ireland: Health system review
D McDaid, M Wiley, A Maresso, E Mossialos
Health Systems in Transition, 2009, 11(4)

Changing systems, changing minds: improving healthcare with IT
B Robson, P Hamnett
Institute for Healthcare Improvement
Healthcare Executive, 2009, Nov/Dec

Getting to the real issues in health care reform
PB Ginsburg
New England Journal of Medicine, 11th November 2009, 361(22)

Institutionalizing evidence-based practice: an organizational case study using a model of strategic change

CB Stetler, JA Ritchie, J Rycroft-Malone, AA Schultz, MP Charns
Implementation Science, 2009, 4:78

The need for transformation in health care administration
Report on the administrative component of the Saskatchewan Patient First Review
Deloitte
October 2009

The politics of local hospital reform: a case study of hospital reorganization following the 2002 Norwegian hospital reform
T Tjerbo
BMC Health Services Research, 2009, 9:212

Redesign of the health care delivery system: a Bauhaus “form follows function” approach
K Grumbach
Journal of the American Medical Association, 2009, 302(21), pp2363-2364
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Cancer reform strategy: achieving local implementation – second annual report
Department of Health
December 2009

Leveling the field – ensuring equity through national health care reform
B Siegel, L Nolan
New England Journal of Medicine, 2009, 2nd December

November 2009

What would Peter say?
RM Kanter
Harvard Business Review, 2009, 87(11), pp64-70
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Re-organisation of oesophago-gastric cancer care in England: progress and remaining challenges
TR Palser, DA Cromwell, RH Hardwick, SA Riley, K Greenaway, W Allum, JH van der Meulen
BMC Health Services Research, 2009, 9:204

Care model transformation: a necessity, not an option
J Thomas, D Herrin
Journal of Nursing Administration, 2009, 39(11), pp453-456
This item is not available in full text. Please contact your local health library service.

Orienting health care reform around universal access
FP Cerise, A Chokshi
Archives of Internal Medicine, 2009, 169(20), pp1830-1832
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Visualising putting people first
The Integrated Care Network has produced 3 short films, providing an introductory resource on the key components of “Putting People First”, the government’s concordat of transforming adult social care in England.

  • Transforming Adult Social Care
  • A Vision of Choice and Control
  • Leadership and Partnership

Primary care and accountable care – two essential elements of delivery-system reform
DR Rittenhouse, SM Shortell, ES Fisher
New England Journal of Medicine, 2009, 361(18)

Engaging communities in health-care change in Ontario: mission impossible?
The Change Foundation
Autumn 2009

At your service: navigating the future market in health and social care
J Bartlett
Demos, 2009

Transforming medical professionalism to fit changing health needs
T Plochg, NS Klazinga, B Starfield
BMC Medicine, 2009, 7:64

The politics of health reform
Speech by Andy Burnham MP, Secretary of State for Health at the Urban Institute, Washington DC
4th November 2009

Leading the field: foundation trusts and their approach to the sustainability agenda
The Foundation Trust Network hosted by The NHS Confederation
29th September 2009

October 2009

Did duty hour reform lead to better outcomes among the highest risk patients?
KG Volpp, AK Rosen, PR Rosenbaum, PS Romano, KMF Itani, L Bellini, O Even-Shoshan, L Cen, Y Wang, MJ Halenar, JH Silber
Journal of General Internal Medicine, 2009, 24(10), pp1130-1134
This item is not available in full text. Please contact your local health library service.

A theory of organizational readiness for change
BJ Weiner
Implementation Science, 2009, 4:67

The mini-cases: 5 companies, 5 strategies, 5 transformations
S Fromartz
MIT Sloan Management Review, 25th September 2009
This item is not available in full text. Please contact your local health library service.

8 reasons (you never thought of) that sustainability will change management
MS Hopkins
MIT Sloan Management Review, 25th September 2009
This item is not available in full text. Please contact your local health library service.

A theory of organizational readiness for change
BJ Weiner
Implementation Science, 2009, 4:67

September 2009

Insufficient content.

August 2009

Organizational change and characteristics of leadership effectiveness

A Gilley, HS McMillan, JW Gilley
Journal of Leadership and Organizational Studies, 2009, 16(1), pp38-47

Engaging for success: enhancing performance through employment engagement
A report to Government by D MacLeod and N Clarke
Department of Business, Innovation and Skills
July 2009

A time for revolutions – the role of clinicians in health care reform
A Darzi
New England Journal of Medicine, 2009, 22nd July

July 2009

The NHS Change Agent
Helen Bevan is the Chief of Service Transformation at the NHS Institute for Innovation and Improvement. She is writing this blog about service transformation for the Health Service Journal.

Transforming services for health, wellbeing and reducing inequalities
Department of Health
June 2009
This is one of a set of best practice guides, which have a vital role to play in the delivery of the intentions for High Quality Care for All: the Next Stage Review. They set out ambitions, taking action and measurement of the achievement and link with, should be read in conjunction with the quality framework/quality indicators.

Transforming services for children, young people and their families
Department of Health
June 2009
This is one of a set of best practice guides, which have a vital role to play in the delivery of the intentions for High Quality Care for All: the Next Stage Review. They set out ambitions, taking action and measurement of the achievement and link with, should be read in conjunction with the quality framework/quality indicators.

Transforming services for acute care closer to home
Department of Health
June 2009
This is one of a set of best practice guides, which have a vital role to play in the delivery of the intentions for High Quality Care for All: the Next Stage Review. They set out ambitions, taking action and measurement of the achievement and link with, should be read in conjunction with the quality framework/quality indicators.

Transforming services for people with long term conditions
Department of Health
June 2009
This is one of a set of best practice guides, which have a vital role to play in the delivery of the intentions for High Quality Care for All: the Next Stage Review. They set out ambitions, taking action and measurement of the achievement and link with, should be read in conjunction with the quality framework/quality indicators.

Transforming rehabilitation services
Department of Health
June 2009
This is one of a set of best practice guides, which have a vital role to play in the delivery of the intentions for High Quality Care for All: the Next Stage Review. They set out ambitions, taking action and measurement of the achievement and link with, should be read in conjunction with the quality framework/quality indicators.

Transforming end of life care
Department of Health
June 2009
This is one of a set of best practice guides, which have a vital role to play in the delivery of the intentions for High Quality Care for All: the Next Stage Review. They set out ambitions, taking action and measurement of the achievement and link with, should be read in conjunction with the quality framework/quality indicators.

June 2009

Developing general practice: listening to patients
British Medical Association
June 2009

Transforming health and social care: the Social Enterprise Investment Fund
Department of Health
June 2009

A proclamation for change: transforming the hospital patient care environment
A Hendrich, MP Chow, WS Goshert
Journal of Nursing Administration, 2009, 39(6), pp266-275
This item is not available in full text. Please contact your local health library service.

Deutero-learning: implications for managing public health change
PA Rowe, RA Boyce
The Learning Organization, 2009, 16(4), pp298-310
This item is not available in full text. Please contact your local health library service.

A strategy for health care reform – toward a value-based system
ME Porter
New England Journal of Medicine, 2009, 360(23)

The Changing NHS
This is a blog for people interested in helping the NHS become more adaptive. The author used to be a manager in an NHS Health Authority and is now an independent Organisational Development, Strategy, and Change Management consultant, working primarily in the NHS. The blog contains his thoughts about change management and the NHS.

Information about health services and the impact on patients and the public
S McIver, J Ellins
Health Services Management Centre, University of Birmingham
October 2008
The literature on the relationship between health information and behaviour suggests that theories about behavioural change can help in the identification of what else as well as information is needed, for change to occur.

May 2009

Health care required big changes to complement new IT
J Adler-Milstein
Harvard Business Review, 2009, 87(4), pp20-22
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Decoding resistance to change
JD Ford, LW Ford
Harvard Business Review, 2009, 87(4), pp99-103
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Experiencealert.jpg

Patient Experience


 

 

January 2010

Measuring performance is essential to patient-centred care
PC Hebert, MB Stanbrook, K Flegel, N MacDonald, J Ramsay
Canadian Medical Association Journal, 2010, 25th January

Engaging and responding to communities: a brief guide to Local Involvement Networks

Department of Health
January 2010

Transforming practice: tips for improving patient experience
J Cornwell
The King’s Fund Blog
20th January 2010

The views of patients and carers in treatment decision making for chronic kidney disease: systematic review and thematic synthesis of qualitative studies
RL Morton, A Tong, K Howard, P Snelling, and AC Webster
British Medical Journal, 2010, 340:c112
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Series of Webex events: The importance of understanding human factors in healthcare
For the week of 1st February, Patient Safety First will be hosting several, thought-provoking and informative WebEx sessions on the importance of understanding human factors in healthcare. Here is the program:

  • An introduction to human factors 1st February (10:30-11:30)
  • Personal skills associated with human factors - lessons from the aviation industry 2nd February (08:30-09:30)
  • Human factors in perioperative care 3rd February (08:30-09:30)
  • Truth and reconciliation following serious harm 4th February (10:30-11:30)
  • Human factors - design/ergonomics 5th February (09:30-10:30)

Which doctor? Putting patients in control of primary care
H Featherstone, C Storey
Policy Exchange
December 2009

Googling ourselves – what physicians can learn from online rating sites
S Jain
New England Journal of Medicine, 2010, 362(1), pp6-7

User choice in European health systems: towards a systematic framework for analysis
FP Kreisz, C Gericke
Health Economics, Policy and Law, 2010, 5(1), pp13-30

The challenge of co-production: how equal partnerships between professionals and the public are crucial to improving public services
D Boyle, M Harris
NESTA
December 2009

Web alert: involving patients and the public in health service development and research
B Skinner
Quality in Primary Care, 2009, 17(5), pp363-367
This item is not available in full text. Please contact your local health library service.

Using patient and physician perspectives to develop a shared decision making framework for colorectal cancer

M Leon-Carlyle, G Spiegle, S Schmocker, A Gagliardi, D Urbach, E Kennedy
Implementation Science, 2009, 4:81

Twenty years of patient satisfaction research applied to the emergency department: a qualitative review
SJ Welch
American Journal of Medical Quality, 2010, 25(1), pp64-72
This item is not available in full text. Please contact your local health library service.

PALS in prison: a toolkit and good practice guidance for implementing Patient Advice and Liaison Services in a secure setting

Department of Health
December 2009

December 2009

Narrative-based medicine: potential, pitfalls, and practice
V Kalitzkus, PF Matthiessen
The Permanente Journal, 2009, Winter, 13(1), pp80-86

Podcast: Clinical decision support – improving patient outcomes
Dr P Jon White is the Director for Health Information Technology for the Agency for Healthcare Research and Quality. He presents this podcast providing an in-depth look at the high-tech tools designed to help patients and providers get the information they need to make high-quality, evidence-based health care decisions.

The effect of performance-based financial incentives on improving patient care experiences: a statewide evaluation
HP Rodriguez, T von Glahn, MN Elliott, WH Rogers, D Gelb Safran
Journal of General Internal Medicine, 2009, 24(12), pp1281-1288

How do healthcare consumers process and evaluate comparative healthcare information? A qualitative study using cognitive interviews
OC Damman, M Hendriks, J Rademakers, DM Delnoij, PP Groenewegen
BMC Public Health, 2009, 9:423

Patient health literacy and patient-physician information exchange during a visit
H Ishikawa, E Yano, S Fujimori, M Kinoshita, T Yamanouchi, M Yoshikawa, Y Yamazaki, T Teramoto
Family Practice, 20009, 26(6), pp517-523
This item is not available in full text. Please contact your local health library service.

Closing the customer feedback loop
R Markey, F Reichheld, A Dullweber
Harvard Business Review, 2009, 87(12), pp43-47
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

For patients’ sake
Patient First Review Commissioner’s Report to the Saskatchewan Minister of Health
T Dagnone
October 2009

The need for more effective patient- and family-centred care
Report on the patient experience component of the Saskatchewan Patient First Review
KPMG
October 2009

November 2009

Do specialized centers and specialists produce better outcomes for patients with chronic diseases than primary care generalists? A systematic review
PN Post, J Wittenberg, JS Burgers
International Journal for Quality in Health Care, 2009, 21(6), pp387-396
This item is not available in full text. Please contact your local health library service.

The NHS Constitution: A consultation on new patient rights
Department of Health
November 2009

The human factor: how transforming healthcare to involve the public can save money and save lives
L Bunt, M Harris
NESTA
November 2009

Patient-centered care and preference-sensitive decision making
CC Keirns, S Dorr Goold
Journal of the American Medical Association, 2009, 302(16), pp1805-1806
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Do patient surveys work? The influence of a national survey programme on local quality-improvement initiatives

R Reeves, I Seccombe
Quality and Safety in Health Care, 2008, 17(6), pp437-441

Choice at the point of referral: early results of a patient survey
R Robertson, A Dixon
The King’s Fund
November 2009

Patient satisfaction and physician productivity: complementary or mutually exclusive?
GC Wood, R Spahr, J Gerdes, ZS Daar, R Hutchison, WF Stewart
American Journal of Medical Quality, 2009, 24(6), pp498-504
This item is not available in full text. However, for November and December 2009, SAGE publishers are allowing free access to 40 of their journals, including this one. Click here to register. Alternatively, please contact your local health library service.

October 2009

Effective, safe, and a good patient experience
F Godlee
British Medical Journal, 2009, 22nd October, b4346
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Innovative partnerships
Lynne Maher
In View, 2008, 19

The CAHPS Improvement Guide: practical strategies for improving the patient care experience
The Consumer Assessment of Healthcare Providers and Systems (CAHPS) program is part of the US Agency for Healthcare Research and Quality. It is a public-private initiative to develop standardized surveys of patients' experiences with ambulatory and facility-level care. Health care organizations, public and private purchasers, consumers, and researchers use CAHPS results to:

  • Assess the patient-centeredness of care;
  • Compare and report on performance; and
  • Improve quality of care.

The CAHPS Improvement Guide is presents the following guidance, which aims to be pertinent to a wide range of providers:

  • Are you ready to improve? – learn about the organizational behaviours that are critical to success in improving patients’ experiences with care
  • Analysis of CAHPS results – learn how to look beyond low scores to identify the best opportunities for improvement
  • Quality improvement steps – learn about an effective process for implementing interventions to achieve specific performance goals.

Improving patients’ experience: how primary care and specialty practices are using the CAHPS clinician and group survey
This Webcast, provided in September, by the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program (part of the US Agency for Healthcare Research and Quality), offered an inside look at the efforts of two medical practices—one primary care and one specialty—to improve their performance in the areas of quality measured by the CAHPS Clinician & Group Survey.

Patient-centered care: what is the best measuring stick?
GA Lin, RA Dudley
Archives of Internal Medicine, 2009, 169(17), pp1551-1553
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Don Redding on patient experience
Don Redding
Health Service Journal, 20th August 2009

Use of multiperspective qualitative interviews to understand patients’ and carers’ beliefs, experiences, and needs
M Kendall, SA Murray, E Carduff, A Worth, F Harris, A Lloyd, D Cavers, L Grant, K Boyd, A Sheikh
British Medical Journal, 2009, 14th October, 339:b4122
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Safetyalert.jpgPatient Safety


 

 

January 2010

Patient safety in primary care: a survey of general practitioners in the Netherlands
S Gaal, W Verstappen, M Wensing
BMC Health Services Research, 2010, 10:21

Strengthening the core: middle managers play a vital role in improving safety
F Federico, D Bonacum
Healthcare Executive, 2010, Jan/Feb, pp68-70

Practical challenges of introducing WHO surgical checklist: UK pilot experience
A Vats, CA Vincent, K Nagpal, RW Davies, A Darzi, K Moorthy
British Medical Journal, 2010, 340:b5433
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Chronology of prescribing error during the hospital stay and prediction of pharmacist’s alerts overriding: a prospective analysis
T Caruba, I Colombet, F Gillaizeau, V Bruni, V Korb, P Prognon, D Begue, P Durieux, B Sabatier
BMC Health Services Research, 2010, 10:13

Quest for Quality and Improved Performance: Safety and risk management in hospitals
M Duckers, M Faber, J Cruijsberg, R Grol, L Schoonhoven, M Wensing
The Health Foundation
December 2009

Matching patient safety goals to the nursing specialty: using wound, ostomy, continence nursing services
IM Jankowski
Journal of Nursing Administration, 2010, 40(1), pp26-31
This item is not available in full text. Please contact your local health library service.

Introduction of discharge plan to reduce adverse events within 72 hours of discharge from the ICU
TA Williams, GD Leslie, N Elliott, L Brearley, GJ Dobb,
Journal of Nursing Care Quality, 2010, 25(1), pp73-79
This item is not available in full text. Please contact your local health library service.

Clarifying “never events” and introducing “always events”
A Lembitz, TJ Clarke
Patient Safety in Surgery, 2009, 3:26

Unwanted incidents during transition of geriatric patients from hospital to home: prospective observational study

M Mesteig, JL Helbostad, O Sletvold, T Rosstad, I Saltvedt
BMC Health Services Research, 2010, 10:1

December 2009

An in depth investigation into causes of prescribing errors by foundation trainees in relation to their medical education. EQUIP study
T Dornan, D Ashcroft, H Heathfield, P Lewis, J Miles, D Taylor, M Tully, V Wass
General Medical Council
December 2009

Perspectives on safety
A series of dialogues on patient safety, co-ordinated by the Agency for Healthcare Research and Quality. This month, the topic is "the role of the media in patient safety".

Patient safety fact sheet – Acute sector
NHS Confederation
November 2009
Freely available – registration required.

Patient safety fact sheet – Ambulance service
NHS Confederation
November 2009
Freely available – registration required.

Patient safety fact sheet – Mental health services
NHS Confederation
November 2009
Freely available – registration required.

Patient safety fact sheet – PCT providers
NHS Confederation
November 2009
Freely available – registration required.

Improving operating room safety
SN Hurlbert, J Garrett
Patient Safety in Surgery, 2009, 3:25

An empirical mode to estimate the potential impact of medication safety alerts on patient safety, health care utilization, and cost in ambulatory care
SN Weingart, B Simchowitz, H Padolsky, T Isaac, AC Seger, M Massagli, RB Davis, JS Weissman
Archives of Internal Medicine, 2009, 169(16), pp1474-1475
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Pediatric vaccination errors: application of the “5 rights” framework to a national error reporting database
DG Bundy, AD Shore, LL Morlock, MR Miller
Vaccine, 2009, 27(29), pp3890-3896
This item is not available in full text. Please contact your local health library service.

Disclosing harmful medical errors to patients: tackling three tough cases
TH Gallagher, SK Bell, KM Smith, MM Mello, TB McDonald
Chest, 2009, 136(3), pp897-903
This item is not available in full text. Please contact your local health library service.

Improving safety and eliminating redundant tests: cutting costs in US hospitals
AK Jha, DC Chan, AB Ridgway, C Franz, DW Bates
Health Affairs, 2009, 28(5), pp1475-1484
This item is not available in full text. Please contact your local health library service.

National Patient Safety Agency: combining stories with statistics to minimize harm
T Lamont, J Scarpello
British Medical Journal, 2009, 339: b4489
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Medical errors and patient safety

The Agency for Healthcare Research and Quality has set up a web-site dedicated to medical errors and patient safety.

How safe is your hospital?
The Dr Foster Hospital Guide 2009
Dr Foster Intelligence

Insertion of chest drains: summary of a safety report from the National Patient Safety Agency
T Lamont, M Surkitt-Parr, J Scarpello, M Durand, C Hooper, N Maskell
British Medical Journal, 2009, 339:b4923
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

November 2009

Patient safety: care quality commission, monitor, and Professor Sir Ian Kennedy’ responses to the Committee’s Sixth Report of Session 2008-2009
House of Commons Health Committee
15th October 2009

Diagnostic error in medicine: analysis of 583 physician-reported errors
GD Schiff, O Hasan, S Kim, R Abrams, K Cosby, BL Lambert, AS Elstein, S Hasler, ML Kabongo, N Krosnjar, R Odwazny, MF Wisniewski, RA McNutt
Archives of Internal Medicine, 2009, 169(20), pp1881-1887
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Disclosure of hospital adverse events and its association with patents’ ratings of the quality of care
L Lopez, JS Weissman, EC Schneider, SN Weingart, AP Cohen, AM Epstein
Archives of Internal Medicine, 2009, 169(20), pp1888-1894
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

The ‘How to’ Guide for Reducing harm from falls
Patient Safety First
September 2009

Adverse events in randomized trials: neglected, restricted, distorted, and silenced
JPA Ioannidis
Archives of Internal Medicine, 2009, 169(19), pp1737-1739
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option.

Applying Toyota Production System principles to a psychiatric hospital: making transfers safer and more timely
JQ Young, RM Wachter
Joint Commission Journal on Quality & Patient Safety, 2009, 35(9), pp439-448
This item is not available in full text. Please contact your local health library service.

Ten years after to err is human
CM Clancy
American Journal of Medical Quality, 2009, 24(6), pp525-528
This item is not available in full text. However, for November and December 2009, SAGE publishers are allowing free access to 40 of their journals, including this one. Click here to register. Alternatively, please contact your local health library service.

Nothing but the truth? A discussion paper
Audit Commission
November 2009
This paper sets out important issues as the basis for discussion on how to ensure data about local public services is fit for purpose.

The patient safety imperative for health care reform: building safe, effective health care
Lucian Leape Institute at the National Patient Safety Foundation
13th October 2009

Online Patient Safety Resources
The National Patient Safety Foundation in the USA, has created a collection of online patient safety resources, including tips for preventing medical errors and improving health care quality.

Patient Satisfaction: Focusing on ‘Excellent’
K Otani, B Waterman, KM Faulkner, S Boslaugh, TE Burroughs, W Claiborne Dunagan
Journal of Healthcare Management, 2009, 54(2)
Article of the Month - read a review written by the Learning Team at the NHS Institute for Innovation and Improvement here.

October 2009

Identifying organizational cultures that promote patient safety
SJ Singer, S Falwell, DM Gaba, M Meterko, A Rosen, CW Hartmann, L Baker
Health Care Management Review, 2009, 34(4), pp300-311
This item is not available in full text. Please contact your local health library service.

Towards national indicators of safety and quality in health care
Australian Government, Australian Institute of Health and Welfare
29th September 2009
This report sets out recommendations for a set of 55 national indicators of safety and quality in health care.

Rate of undesirable events at beginning of academic year: retrospective cohort study
G Haller, PS Myles, P Taffe, TV Perneger
British Medical Journal, 2009, 13th October, 339:b3974
NHS Athens passwords may be required to access this resource, and can be obtained by registering here. Choose the Athens login option. (https://register.athensams.net/nhs/nhseng/).

The Government response to the Health Select Committee Report ‘Patient Safety’
The Stationery Office
October 2009
The Health Select Committee – Sixth Report 'Patient Safety' is available here.

Improving outpatient safety through effective electronic communication: a study protocol
SJ Hysong, MK Sawney, L Wilson, DF Sittig, A Esquivel, M Watford, T Davis, D Espadas, H Singh
Implementation Science, 2009, 4:62

September 2009 


Improving outpatient safety through effective electronic communication: a study protocol SJ Hysong, MK Sawhney, L Wilson, DF Sittig, A Esquivel, M Watford, T Davis, D Espadas, H Singh
Implementation Science, 2009, 4:62

Putting patients at the heart of care: the vision for patient and public engagement in health and social care
Patient and Public Engagement, Department of Health
September 2009

Patient safety
The Royal College of Surgeons of England
September 2009

Towards safer, better healthcare: harnessing the natural properties of complex sociotechnical systems
J Braithwaite, WB Runciman, AF Merry
Quality and Safety in Health Care, 2009, 18(1), pp37-41

Improving patient safety through training in non-technical skills
R Flin, R Patey
British Medical Journal, 2009. 339:b3595
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Nurses’ responses to medication errors: suggestions for the development of organizational strategies to improve reporting
CL Covell, JA Ritchie
Journal of Nursing Care Quality, 2009, 24(4), pp287-297
This item is not available in full text. Please contact your local health library service.

Putting safety on the curriculum
O Ellis
British Medical Journal, 2009, 339:b3725
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The nature and causes of unintended events reported at ten emergency departments
M Smits, PP Groenewegen, DR Timmermans, G van der Wal, C Wagner
BMC Emergency Medicine, 2009, 9:16

An empirical model to estimate the potential impact of medication safety alerts on patient safety, health care utilization, and cost in ambulatory care
SN Weingart, B Simchowitz, H Padolsky, T Isaac, AC Seger, M Massagli, RB Davis, JS Weissman
Archives of Internal Medicine, 2009, 169(16), pp1465-1473
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Health information technology as a tool, not an end: comment on “An empirical model to estimate the potential impact of medication safety alerts on patient safety, health care utilization, and cost in ambulatory care”
SW Chang
Archives of Internal Medicine, 2009, 169(16), pp1474-1475
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The association between GP and patient ratings of quality of care at outpatient clinics
OA Bjertnaes, A Garratt, H Iversen, T Ruud
Family Practice, 2009, 26 (5), pp384-390

Patient satisfaction with access in two interprofessional academic family medicine clinics
M Howard, G Agarwal, L Hilts
Family Practice, 2009, 26(5), pp407-412
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Measures of patients’ experience in hospital: purpose, methods and uses

A Coulter, R Fitzpatrick, J Cornwell
Kings Fund
August 2009

Association of resident fatigue and distress with perceived medical errors
CP West, AD Tan, TM Habermann, JA Sloan, TD Shanafelt
Journal of the American Medical Association, 2009, 302(12), pp1294-1300
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A review of significant events analysed in general practice: implications for the quality and safety of patient care
J McKay, N Bradley, M Lough, P Bowie
BMC Family Practice, 2009, 10:61

A 62-year old woman with skin cancer who experienced wrong-site surgery: review of medical error
TH Gallagher
Journal of the American Medical Association, 2009, 302(6), pp669-677
This paper ties in with an Author in the Room teleconference taking place on the 16th September 2009. Click here for more information.

Setting priorities for patient safety: ethics, accountability and public engagement
PJ Pronovost, RR Faden
Journal of the American Medical Association, 2009, 302(8), pp890-891
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Virtual patient safety rounds: one hospital system’s approach to sharing knowledge
JM Graham, M Brinson, L-V Magtibay, B Regan, EJ Lazar
Journal for Healthcare Quality, 2009, 31(5), pp48-52
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August 2009

Disclosing medical errors to patients: it’s not what you say, it’s what they hear
AW Wu, I Chan Huang, S Stokes, PJ Pronovost
Journal of General Internal Medicine, 2009, 24(9), pp1012-1017
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Using narratives to understand older people’s decision-making processes
J Tetley, G Grant, S Davies
Qualitative Health Research, 2009, 19(9), pp1273-1283
This item is not available in full text. Please contact your local health library service.

Why don’t physicians adhere to guideline recommendations in practice? An analysis of barriers among Dutch general practitioners
M Lugtenberg, JM Zegers-van Schaick, GP Westert, JS Burgers
Implementation Science, 2009, 4:54

Methods for the synthesis of qualitative research: a critical review
E Barnett-Page, J Thomas
BMC Medical Research Methodology, 2009, 9:59

Safety in a recession?
JL Reinertsen, J Conway, JE Orlikoff
Trustee Magazine, 2009, June

Registries for robust evidence
NA Dreyer, S Garner
Journal of the American Medical Association, 2009, 302(7), pp790-791
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Developing a registry of patient registries: options for the Agency for Healthcare Research and Quality
Patient registries are observational studies that focus on real-world medical treatments and services. Properly designed and conducted, patient registries can provide unique insights into real-world clinical practice, effectiveness, safety and quality. A need for a “registry of registries” has been identified. As part of this project, the Agency for Health Research Quality has commissioned four white papers that discuss the feasibility and design issues related to creating a web-accessible “registry of registries” database.

A literature review of the individual and systems factors that contribute to medication errors in nursing practice
AM Brady, AM Malone, S Fleming
Journal of Nursing Management, 2009, 17(6), pp679-697
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Harm reduction in hospitals: is it time?
B Rachlis, T Kerr, JS Montaner, E wood
Harm Reduction Journal, 2009, 6:19

Addressing the quality and safety gap - part I: case studies in transforming hospital nursing and building cultures of safety
Robert Wood Johnson Foundation
July 2009

Addressing the quality and safety gap - part II: how nurses are shaping, and being shaped by, health information technologies
Robert Wood Johnson Foundation
July 2009

Using medical emergency teams to detect preventable adverse events
A Iyengar, A Baxter, AJ Forster
Critical Care, 2009, 13:R126

July 2009 

Studer Group toolkit: patient safety
Studer Group
May 2007
This toolkit provides practical tactics that improve both patient safety and patient perceptions of care. It provides health care leaders and frontline staff with specific tactics they can immediately put into action to improve patient safety outcomes. By making specific behaviours routine, organizations can improve patient safety without purchasing new equipment, adding staff, or spending additional time to put them into practice. The actions are divided into eight sections, each of which has been identified as a priority area for health care organisations to address as they seek to provide safer care.

A comparison of hospital adverse events identified by three widely used detection methods
JM Naessens, CR Campbell, JM Huddleston, BP Berg, JF Lefante, AR Williams, RA Culbertson
International Journal for Quality in Health Care, 2009, 21(4), pp301-307
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A guide to developing a community-based patient safety advisory council
In America, health care organizations are encouraging consumers to be part of patient safety advisory councils to help reduce health care risks and improve health care quality. This is a guide to setting up an advisory council. There is also a 3-minute podcast (with transcript) featuring an interview with AHRQ Director Dr Carolyn Clancy who discusses these advisory councils.

Exploring the harmful effects of health care 
CM Kilo, EB Larson
Journal of the American Medical Association, 2009, 302(1), pp89-91
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Perceptions of the impact of a large-scale collaborative improvement programme: experience in the UK Safer Patients Initiative
J Benn, S Burnett, A Parand, A Pinto, S Iskander, C Vincent
Journal of Evaluation in Clinical Practice, 2009, 15(3), pp524-540
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Breaking the mould in patient safety
L Degos, R Amalberti, J Bacou, J Carlet, C Bruneau
British Medical Journal, 2009, 338, 29th June, b2585
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Improving the physician-patient cardiovascular risk dialogue to improve statin adherence
L Casebeer, C Huber, N Bennett, R Shillman, M Abdolrasulnia, GD Salinas, S Zhang
BMC Family Practice, 2009, 10:48

House of Commons Health Committee: Patient safety
London: The Stationery Office Limited
July 2009
This is the Sixth Report of Session 2008-09 and reports on patient safety policy since 2000, measurement and evaluation, and harmed patients and their families or carers.

June 2009

Review of patient safety for children and young people
National Patient Safety Agency
June 2009

Seven steps to patient safety in general practice
This document comes with a quick reference guide, and both describe the key steps for a general practice to take to avoid harming the patients they care for. Alongside each step is a set of activities that can be taken to develop policies, strategies and action plans. There are also practical hints and techniques that can be used to promote quality care.

Hospital survey on patient safety culture: 2009 comparative database report
J Sorra, T Famolaro, N Dyer, D Nelson, K Khanna
Agency for Healthcare Research and Quality, March 2009

A new objective for MRSA: National Quality Board stakeholder engagement
National Quality Board and Department of Health
11th June 2009
Closing date 24th July 2009

Errors in clinical reasoning: causes and remedial strategies
IS Scott
British Medical Journal, 2009, 338:b1860
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New world of patient safety: 23rd Annual Samuel Jason Mixter lecture
LL Leape
Archives of Surgery, 2009, 144(5), pp394-398
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What ‘patient-centered’ should mean: confessions of an extremist
DM Berwick
Health Affairs, 2009, 28:w555-w565
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To err is human – to delay is deadly
K Jewell, L McGiffert
Safe Patient Project, May 2009

Global priorities for patient safety research
DW Bates, I Larizgoitia, N Prasopa-Plaizier, AK Jha
British Medical Journal, 2009, 338:b1775
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Prevention and control of infections in the home
JM Embil, B Dyck, P Plourde
Canadian Medical Association Journal, 2009, 180:11, E82-E86

Disclosing errors that affect multiple patients
R Chafe, W Levinson, T Sullivan
Canadian Medical Association Journal, 2009, 180:11, pp1125-1127

Balanced decision-making for people who use care services
Health and Safety Executive
May 2009 

May 2009

Safer Patients Initiative fact files
These files demonstrate how hospitals working on the Safer Patients Initiative implemented different safety interventions.

Never Events Framework 2009/2010
National Reporting and Learning Service, National Patient Safety Agency, February 2009
Never Events are serious, largely preventable patient safety incidents that should not occur if the available preventative measures have been implemented.

Factors influencing incident reporting in surgical care
S Kreckler, K Catchpole, P McCulloch, A Handa
Quality and Safety in Health Care, 2009, 18(2), pp116-122
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Development and validation of the SURgical Patient Safety System (SURPASS) checklist
EN de Vries, MW Hollmann, SM Smorenburg, DJ Gouma, MA Boermeester
Quality and Safety in Health Care, 2009, 18(2), pp121-126
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Transition of care: experiences and preferences of patients across the primary/secondary interface – a qualitative study
AJ Berendsen, GM de Jong, B Meyboom-de Jong, JH Dekker, J Schuling
BMC Health Services Research, 2009, 9:62 

April 2009

The empowerment of the European patient: options and implications
Health Consumer Powerhouse
31st March 2009

Improving patient safety: an economic perspective on the role of nurses
RN Warburton
Journal of Nursing Management, 2009, 17(2), pp193-202
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Adverse events in health care: a literature review
AM Brady, R Redmond, E Curtis, S Fleming, P Keenan, AM Malone, F Sheerin
Journal of Nursing Management, 2009, 17(2), pp155-164
This item is not available in full text. Please contact your local health library service.

The competent novice: practising safely in the foundation years
S Long, G Neale, C Vincent
British Medical Journal, 2009:338:b1147 – 3rd April
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