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Application Process

This page is for those who have been asked, as part of a recruitment or licensing process, to apply for a Disclosure.

If you are an organisation wishing to apply for Registration click here.

Alternatively learn about the background to the CRB.

The following questions will hopefully answer the majority of questions you have.



Introduction

The Criminal Records Bureau ( CRB ) provides access to criminal record and other relevant information to employers and licensing authorities in England and Wales. The results of the checks carried out by the CRB help organisations make more informed decisions when recruiting people to work with children and the vulnerable.

CRB checks are also available to certain specified professional, licensing and regulatory bodies whose employees or volunteers are not necessarily in direct contact with the vulnerable.

Through the Disclosure service, organisations can ensure greater protection for the vulnerable members of our society and afford greater protection to their customers, staff, volunteers and ultimately their organisation.

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What information is available through a CRB check?

A CRB check can provide access to a range of different types of information, such as, information:

  • held on the Police National Computer (PNC), including Convictions, Cautions, Reprimands and Warnings in England and Wales, and most of the relevant convictions in Scotland and Northern Ireland may also be included. (The CRB reserves the right to add new data sources).
  • held on lists maintained by the Independent Safeguarding Authority (ISA);

Not all applications for those working with children or vulnerable adults will be eligible for a check against lists held by the Independent Safeguarding Authority (ISA). For the latest details on which posts or sectors are entitled to request such checks please click here for further details (link opens in new window)

The CRB does not check whether an applicant is permitted to work within the UK. The employer has liability for ensuring that the person they intend to employ does not have any restriction on their ability to take up employment within the UK. For further information on the rules surrounding working in the UK go to the Borders and Immigration Agency website at www.ind.homeoffice.gov.uk/workingintheuk (new window)

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Why might I be asked to apply for a CRB check?

You may have been asked to apply for a Standard or an Enhanced CRB check if:

  • you will be working with children or vulnerable adults;
  • you will be working in an establishment that is wholly or mainly for children;
  • you will be working in healthcare; or
  • you have applied to be a foster carer, adoptive parent or childminder.

A CRB check may also be required for a range of other types of job or licences. To find out more please contact the CRB information line or visit the information page on our site.

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Who can apply for a CRB Check?

CRB checks cannot be obtained by members of the public directly but are only available to organisations and only for those professions, offices, employments, work and occupations listed in the Exceptions Order to the Rehabilitation of Offenders Act 1974.

For this reason your application will be processed either by your employer, if it is registered with the CRB, or a third party organisation, called an Umbrella Body, which is registered with the CRB.

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What ID documents will I need to supply when I apply for a CRB check?

You will be asked to provide three documents: One document from Group 1 plus any two documents from Groups 1 or 2, or five documents from Group 2. Click here to view the applicants guide  (new window) which includes a list of valid Group 1 and Group 2 identity documents This booklet also contains step-by-step notes on how to fill in the application form. If you have any questions, please call 0870 90 90 844. A language interpretation facility can be requested if required.

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Can I apply for a CRB check or get other information in other languages or formats?

The CRB is committed to ensuring that access to information and the Disclosure service is widely available to its customers.  In order to achieve this, the CRB has made the following provisions:

In accordance with the Welsh Language Act 1993, we provide a full Welsh language service for our Welsh-speaking customers who wish to interact with us in the language of their choice.  This includes a dedicated Welsh language telephone enquiry line, bilingual CRB and Disclosure websites, and the facility to apply for Disclosures and correspond in Welsh. 

All CRB publications and guidance material are available in the following formats,

  • Audio cassette
  • Large print
  • Braille

A minicom facility is available at all times and for people who do not have English as their first language, we offer Language Line. This facility allows an individual to speak to one of our call centre staff in over 100 different languages. You can access this service by calling the CRB Information line. This is a telephone interpreting service conducted in a three-way conference call.

The CRB also provides translations of all publications and guidance material in the following languages on request,

  • Arabic
  • Bengali
  • Chinese (Cantonese)
  • Gujarati
  • Hindi
  • Punjabi
  • Urdu 

Requests for any of the above formats or translations can be made by contacting the CRB Information line.

This document can be made available in a number of other languages and formats, please contact the CRB on:   

0870 90 90 811.

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Can I track the progress of my CRB application?

The online tracking service provides customers with a facility to track the progress of Disclosure applications.       

Click here for more information on the online tracking service

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Why are there two levels of CRB Checks?

The different levels of Disclosure reflect the amount of contact with children or vulnerable people or the amount of responsibility taken by the post holder, for those children or vulnerable adults.

Standard CRB check

This is primarily available to those working in controlled activities, as well as certain other occupations and entry into professions as specified in the Exceptions Order to the Rehabilitation of Offenders Act (ROA) 1974.  Standard CRB checks show current and spent convictions, cautions, reprimands and warnings held on the Police National Computer. 

Enhanced  CRB Check

This is the highest level of check available to anyone working in regulated activity with children or vulnerable adults.  It is also available in certain licensing purposes and judicial appointments.  Enhanced CRB checks contain the same information as the Standard Disclosure but with the addition of;

  • any relevant and proportionate information held by the local police forces.
  • a check of the new Children and or Vulnerable Adults barred lists where requested.

The CRB recognises that the Standard and Enhanced Disclosure information can be extremely sensitive and personal, therefore it has published a Code of Practice and employers’ guidance for recipients of Disclosures to ensure they are handled fairly and used properly.

A copy of the Standard or Enhanced Disclosure will be sent out to the applicant as well as the Registered Body.

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Can I refuse to apply for a CRB check?

Yes, an employer or licensing authority must have your permission to request a Disclosure; this is given when you sign the application form. 

However, there are some posts for which a CRB check is required by law. If you refuse to apply for a CRB check in this instance, the organisation may not be able to take your job or licence application any further.

If you are currently working and your employer asks you to apply for a CRB check, you may be able to refuse if your contract of employment does not refer to a criminal record check, unless a change in legislation has made such a check mandatory.

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I already have a CRB Check, can I use it again?

If you are asked to apply for a CRB check and you already have one for a previous role you can ask if the organisation is willing to accept it. 

Ultimately, it will be the organisation’s decision whether to accept it or not. This re-use is called ‘Portability’ -  for more information on Portability click here.

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How do I pay for my CRB Check?

The CRB charges an application fee for processing a request for a Disclosure check.

Payment for a CRB check can be made by personal cheque or postal order but some organisations may pay for the CRB check on your behalf. Please check with the person who has asked you to apply for the CRB check to see if this is the case.

If you are a volunteer, the CRB will issue the check free-of-charge, your employer will be able to tell you whether the post meets the CRB's definition of a volunteer.

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Am I entitled to a free of charge CRB check?

A free of charge CRB check will be issued if you can meet the volunteer criteria:

The Police Act 1997 (Criminal Records) Regulations 2002 defines a volunteer as:

  • "volunteer" means a person engaged in an activity which involves spending time, unpaid (except for travel and other approved out-of-pocket expenses), doing something which aims to benefit some third party other than or in addition to a close relative.

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How do I apply for a CRB Check?

An individual cannot make an application for a Disclosure directly, and the Disclosure service does not apply to those people who are self-employed. This is because there needs to be an independent person who makes the decision to employ an individual having assessed that they pose no threat to either children or vulnerable adults in their care. If a person is self-employed there is no independent third party to make that decision.

There are two ways of applying for a CRB check. You will either be asked to:

  • telephone the Disclosure application line on 0870 90 90 844, in which case you will need to provide the Registered Body name and number (Please have this information to hand when calling), or
  • complete a paper application form handed to you by the person who asked you to apply.

In both instances, you will have to provide evidence of your name, address and date of birth, along with the Registered Body name and number, and the level of CRB check. This will help the person who asked you to apply, confirm your identity. 

 A guidance booklet on how to complete the form is pdf doc icon available here (please note, this 483kb pdf booklet will open in a new browser window).

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Who will receive my CRB Check?

When the application is processed, the CRB sends out a copy of the CRB check, containing any information revealed during its searches, to both you and the person who countersigned your form.

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How do I know that the information contained on my CRB Check will remain confidential?

Organisations using the Disclosure service must comply with the CRB pdf doc iconCode of Practice (this 1mb pdf will open in a new window), which is there to make sure that any information revealed is used fairly and kept securely. Also, the CRB is committed to compliance with the Data Protection Act. This means that any personal information that you submit to us will be protected.

Under the provisions of the Code of Practice, sensitive personal information must be handled and stored appropriately and must be kept only for as long as it is necessary. The Code of Practice is published on the CRB website, or you can request a copy from the person who asked you to apply for the CRB check.

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What if I have a criminal record that may not be relevant to the position for which I am applying?

Safeguards and guidelines have been introduced to ensure that conviction information is not misused and that ex-offenders are not treated unfairly. Ex-offenders will retain the protection afforded by the Rehabilitation of Offenders Act 1974. In addition, the CRB and the Chartered Institute of Personnel and Development (CIPD) have developed guidance information for employers on this matter.

pdf doc iconEmploying ex offenders (this 4kb pdf will open in a new window) 

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What if things go wrong?

The CRB has established a comprehensive complaints process and, as part of its commitment to provide a high standard of customer service, we will always:

  • act fairly and impartially
  • communicate effectively
  • deal promptly with all enquiries
  • endeavour to learn from our mistakes

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For how long is a CRB Check valid?

Each Disclosure will show the date on which it was printed.  CRB checks do not carry a pre-determined period of validity because a conviction or other matter could be recorded against the subject of the CRB check at any time after it is issued.

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Further Information

If you would like more information about CRB or its service why not visit our website http://www.crb.gov.uk/ or call us on 0870 90 90 811.  (Telephone calls are charged at national rate. Calls will be recorded for security and may be monitored for training purposes.)

 

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