Find a business in your area
If a firm displays the OFT Approved code logo it operates to higher standards of customer protection than the law requires.
You can have confidence that OFT Approved code businesses:
are committed to treat you fairly if problems arise
will guarantee good customer service
give you clear-cut information about the goods or services they're selling
have user-friendly, straightforward and quick procedures for dealing with customer complaints
will use clear and fair contracts, and
will offer free or low cost dispute resolution, such as arbitration or an ombudsman, if you can't agree how to sort out a problem.
Find out more about the approved code scheme.
Businesses that wish to join the Consumer Codes Approval Scheme need to speak to their trade body in the first instance. Trade bodies interested in registering with the scheme can find out more about the codes by viewing the approved codes of practice page or can find out how to apply for the scheme.
Phone: 08457 22 44 99
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