Here you can download our guides to beating the scammers, see how to order printed copies of our guides, view our recent Scams Awareness film on You Tube and see our interactive scam guides for specific scams.
You can also order free copies of these leaflets by post, phone the Office of Fair Trading's mailing house on 0800 389 3158 or email email@example.com quoting the oft numbers above. The telephone number is free of charge if your network provider is BT, other network providers may charge for this service and costs may vary.
If you'd prefer not to use the red Flash files at the bottom of the page which give examples of the tricks used by scammers when they send scam letters through the post, you can use the following links to open text only versions in pdf format.
If you have been a victim of any of these scams call Consumer Direct for advice on 08454 040506.
Interactive Scam Guides
These interactive flash files give examples of the tricks used by scammers when they send scam letters through the post.
When you hover your mouse over the text, pop up boxes will show the techniques used to make the letters seem believable. If you click the warning sign at the top of the page, you can see where all of the pop up boxes are located.
To see these examples you will need to have Flash installed on your computer. If you do not have Flash, you can download the software free from the Adobe Website.
You need to either install or upgrade your Flash Player