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Overview

About to make a purchase, or pay for services? Check this section first - it contains guidance and useful information about what to bear in mind before you buy.

Here's where to start:

  • Scams, counterfeit goods, disputes and doorstep selling - there are lots of things to Be aware of
  • Thinking of buying online, or from a door to door salesman?  Read more in Buying at home
  • From cars to computers, home improvements to holidays, we offer advice about goods and services in If you're thinking about
  • Need a financial adviser, or are you looking for a loan?  See Money & Credit
  • Internet auctions, online supermarkets, how to stay safe: all you need to know about Online shopping
  • Know your rights and plan ahead - labelling, guarantees, contracts, codes of practice and borrowing money are all important Things to think of

Please note that Consumer Direct cannot provide advice on particular products or services - this information is available from other sources, such as Which?, and comparative information in trade press, specialist magazines or other publications.

Did you know

For doorstep sellers, there is a code of practice called the Direct Selling Association. Members offer you a 14 day cooling off period so check if they are a member.

More Information >