Review of voluntary transport: Main report

3. Project Findings

National Survey

3.1 The national survey was designed to provide information on the scale of voluntary sector transport provision, particularly regarding its diversity and the extent of provision. A postal questionnaire was sent to nearly 5,000 organisations throughout Great Britain. We obtained a response rate of 17-18% representing a very broad range of schemes and transport services. The schemes responded to questions relating to:

the origin and type of service provided;
the resources available;
the people involved;
the service characteristics;
the passengers carried;
revenue and funding; and,
general issues and the future.

3.2 To ensure meaningful and representative results we filtered out responses where it was not clear to what the answers related. This left us with a final response rate of 11%. The transport schemes which responded and are represented in this report are as follows:

Table 3.1: Analysed responses to the questionnaire