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Teaching Quality Information web-site: qualitative user evaluation

Summary

HEFCE commissioned the Open University and Ipsos MORI to evaluate the Teaching Quality Information (TQI) web-site which was launched in September 2005.

Seven focus groups were held, three with careers teachers or advisers and four with students applying to university for 2006 entry. Each group was asked to visit the TQI web-site to explore the content. Feedback was also sought from advisers who were using the web-site.

Respondents found the information on the web-site of interest, especially the National Student Survey data, but were hampered from accessing it by the web-site layout and design.

The findings and recommendations from this study informed the conclusions of the Quality Assurance Framework Review Group (HEFCE 2006/45). The group also drew on the following research reports:

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