Consular feedback questionnaires
We welcome your views on the services we provide. We use your feedback to identify areas that we need to improve. What you say is very important to deciding where we take action. We have two online questionnaires, please choose the questionnaire relevant to the assistance you received.
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Customer feedback form - our services
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Customer feedback form - our assistance
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For assistance given for:
- legalisation/notarial;
- lost and stolen passport;
- applying/renewing a passport.
Use our services feedback form.
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For assistance given for:
- hospital visit;
- medical/welfare assistance;
- missing person;
- death of relative/friend;
- victims of violent/non-violent crime.
Use our assistance feedback form.
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Help & Support
For assistance abroad you can call our Consular Assistance team in London on:
020 7008 1500
or email:
consularassistance@fco.gov.uk
More numbers can be found on our Contact Us page
