Public Service Reform Event - Tower 09
Putting Citizens and Businesses in Control
14 May 2009, Guoman Tower Hotel, London
For the second year running the Cabinet Office and Intellect hosted an event designed to bring together 350 public and private sector officials ranging from chief executives and senior managers to customer facing staff. This event formed an important part of the government calendar for public sector engagement and service transformation.
What was talked about?
Tower 09 focused on achievements to date and how these can be built upon to progress the large scale transformation of public services. It also covered how public services are designed, enabled and delivered, to make a positive difference to the lives of citizens. The objectives of the conference was to encourage the sharing of experience and innovation between leaders; to celebrate success; and to ensure that those actually driving service transformation across government understand the government priorities and provide support for those proposing radical reform.
The theme for this event was 'Putting Citizens and Businesses in Control' and covered:
Download presentations (Delegates only)
View the Public Service Reform Event - Tower 09 - photo gallery 2009
Public sector colleagues and suppliers that are interested in public sector reform and the Transformational Government Agenda. The level of attendees were CEOs, senior civil servants, middle managers and front line staff.
Heads and Directors from the following organisations also attended this event:
What did i miss?
This one-day conference, themed around the provision of services to the citizen and business, at which many of the key decision-makers and buyers within Government that are charged with developing and delivering these services were either speaking or attending the event.
When and where was it?
Thursday 14 May 2009
09:00 - 17:00
Guoman Tower Hotel
St. Katherine's Way
London E1W 1LD