Patient Perspective

This guidance helps your team create a baseline understanding of their patients’ experiences. This sets the tone and understanding to inform all other modules.

Download this module

Visit our catalogue to download the 'Patient Perspective' module by clicking on the Productive Community Services house, below.

Patient Perspective

Experience Questionnaire

To be used with the guidance in the Productive Community Services Patient Perspective Module 

Experience Questionnaire Experience Questionnaire (68.11 KB)

20 Second Feedback Card

To be used with the guidance in the Productive Community Services Patient Perspective Module 

20 Second Feedback Card 20 Second Feedback Card (25.91 KB)

One Great Idea Tool

To be used with the guidance in the Productive Community Services Patient Perspective Module 

One Great Idea Tool One Great Idea Tool (24.70 KB)

Armchair Involvement - using technology for patient engagement

http://www.institute.nhs.uk/armchair

Information on and support for developing local surveys at Picker Institute Europe

www.pickereurope.org/patientmetrics

Key Documents for Patient and Public Engagement Policy and Legal Framework with Good Practice Guidance

These are links to some of the current national policies and guidance for Patient and Public Engagement.

A Guide to Capturing and Using Patient Public and Service User Feedback Effectively

A Guide to Capturing and Using Patient Public and Service User Feedback Effectively A Guide to Capturing and Using Patient Public and Service User Feedback Effectively

Potential Costs for Wide Range Methodologies

Useful websites and reports that describe methodologies and include associated costs. www.peopleandparticipation.net has a comprehensive list of methodologies.

Patient Letter Template

Patient letter template Patient Letter Template

EBD – Experience Based Design

www.institute.nhs.uk/ebd

 
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