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Technical Competencies Framework


This framework is concerned with competences specifically related to ICT technical support. It is designed as a self assessment tool for individuals to identify the skills they have and the skills they need to gain to perform their role. (It may also be of use to schools in identifying their skills requirements).

These competences are appropriate to ICT support assistants, technicians, network managers and others involved in this field. They reflect the most recent thinking on the deployment of support staff in schools, workforce reform and good practice in ICT.

Go to the technical competencies framework

The framework was co-developed between Becta and e-skills UK, the sector skills council for IT, Telecoms and Contact Centres.

Printer friendly printer friendly version of this page Published: 04 October 2005
Last modified: 13 November 2006