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Image: small strategy unit logo ICT investment in the public sector

Professor Jim Norton discussed the challenge of achieving successful and sustainable public sector business transformation facilitated by new ICT systems and explored the premise that in both the private and public sectors "there is no such thing as an ICT project – only business change projects enabled by new ICT systems". He reviewed some recent ICT projects and set out the ground rules for successful business change.

Professor Norton is an independent director, policy adviser and public speaker. On a part-time basis, Jim is the Senior Policy Advisor - e-Business and e-Government, for the UK Institute of Directors (IoD). He chairs the Institution of Engineering and Technology (IET) IT Sector Panel and is an external member of the Board of the UK Parliament's Office of Science & Technology (POST) and council member of the Parliamentary IT Committee (PITCOM).  Jim is Senior Independent Director of Zetex plc (a UK based semiconductor manufacturer) and a Non-Executive Director of F&C Capital & Income Trust plc.