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How to get started with FITS


How to get started with FITS coverThis booklet guide shows the simple steps required to get started with FITS (Framework for ICT Technical Support) to improve your ICT. Identifies the four key tasks to provide a standard way to manage calls logged for assistance.

Download or order this publication from Becta's publications area.

 

Printer friendly printer friendly version of this page Published: 11 May 2009