HM Revenue & Customs Change Programme
Between 2006 and 2008 we carried out a series of reviews designed to take forward the consolidation of our estate and the re-location of our staff nationwide in line with current business plans. The overall aim is to deliver a more efficient and effective service to our customers - businesses and individuals.
At the outset HMRC had in the region of 600 staffed offices. Around 100 were classed as specialist sites such as ports or docks which had to be retained and were outside the review process. By December 2008 HMRC had reviewed, with Ministerial agreement, published decisions on the future of the remaining 500 or so office buildings. About half of these have already been, or will be, vacated and the other half retained. Enquiry Centre services will continue to be provided in all their current localities even where other HMRC activities are withdrawn. These may be in the existing office or alternative accommodation nearby, including shared accommodation with public and private sector partners.
Formal Impact Assessments are published on every building proposed for vacation and can be found at Better Regulation: Impact Assessments for Regional Reviews.
HMRC is now taking forward the implementation of the review decisions. Implementation Teams across the UK are working to vacate buildings and to relocate or redeploy staff. This activity is being overseen by the Business Workforce Change Team working with HMRC’s People Function Redeployment Team.
A-Z List of Towns
You can view the A-Z of Locations showing how each town in which HMRC currently has an office has been classified for the review process and the numbers of people in each location, both now and as forecasted for 2011. This table will be updated from time to time as business plans change.
- Update on Central London buildings
- HMRC completes accommodation reviews of cluster and individual locations in East, North West, South West, Yorkshire and The Humber, Northern Ireland, Scotland and Wales - 4 December 2008
- Outcome of reviews for the East, North West, South West, Yorkshire and The Humber, Northern Ireland, Scotland and Wales cluster and individual locations – 4 December 2008
- Update to staffing forecasts – 4 December 2008
- Northern Ireland Equality Impact Assessment(EQIA) Summary of the Consultation Responses to the Northern Ireland Proposals (outside of the Belfast urban centre) – 15 October 2008
- Remaining Impact Assessments for urban centre offices published – 4 August 2008
- Outcome of reviews for East Midlands, North East, South East and West Midlands cluster and individual locations – 17 July 2008
- Review of cluster and individual locations in East, North West, South West, Yorkshire and The Humber, Northern Ireland, Scotland and Wales launched -11 June 2008
- Northern Ireland Regional Review update - 23 April 2008
- Reviews of cluster and individual locations in the South East, East Midlands, West Midlands and North East Regions launched – 19 March 2008
- North West, Scotland and Wales Regional Reviews update – 29 February 2008
- Northern Ireland-Equality Impact Assessment (EQIA) Summary Report of the Consultation Responses to the Belfast Urban Centre Proposals - 24 Jan 2008
- East Midlands, North East and Yorkshire and Humberside Regional Reviews update – 17 October 2007
- Northern Ireland Review launched - 19 September 2007
- East and South West Regional Reviews update -18 July 2007
- Scotland and Wales Reviews launched -25 June 2007
- London and South East Regional Reviews update – 14 June 2007
- North West Regional Review launched - 9 May 2007
- North East Regional Review launched - 29 March 2007
- South West and West Midlands Regional Reviews launched - 20 February 2007
- Central London review update - 8 February 2007
- East England, East Midlands and Yorkshire and Humberside Regional Reviews launched - 17 January 2007
- London and South East Regional Reviews launched - 13 December 2006
- News release on 16 November 2006 about the programme of consultation