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Transport for London

Terms and conditions & Privacy

Use of Transport for London's (TfL's) websites http://www.tfl.gov.uk/ (including sub domains and the following related sites: oyster.tfl.gov.uk, congestioncharging.tfl.gov.uk and web.barclayscyclehire.tfl.gov.uk), is governed by these terms and conditions.

If a user does not accept these terms and conditions they should exit the TfL website immediately. Specific attention is also drawn to the notice concerning copyright (set out below in these terms and conditions) and the privacy statement.

TfL may at any time revise these terms and conditions without notice. It is up to the user to regularly review the terms and conditions in case there are any changes. Continued use of the TfL website after a change has been made is to be treated as acceptance of that change by the user.

Disclaimer

While TfL tries hard to ensure that these websites are functioning correctly and are as accurate as possible, this will not always be achievable and therefore the following disclaimer applies.

These websites are provided "as is" without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, compatibility, non-infringement, accuracy and security. TfL does not guarantee or represent that the content and/or facilities available or accessible via these websites will always be accurate, complete or current or that access to the websites will be uninterrupted.

To the extent permitted by law TfL expressly disclaims all liability for any direct, indirect or consequential loss or damage occasioned from the use or inability to use these websites, whether directly or indirectly resulting from inaccuracies, defects, viruses, errors - whether typographical or otherwise, omissions, out of date information or otherwise.

Accessing these websites and the downloading of material from them is done entirely at the user's own risk. The user, and not TfL, will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if TfL has been advised of the possibility of such damage.

Links

These websites may contain links to other websites over which TfL has no control. Such links are supplied solely for the convenience of users. TfL is not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them or the organisation or persons providing them in any way. TfL does not guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Providers of other websites may place text-based links to pages on the TfL websites without seeking prior permission. However such links must not open TfL website pages into frames within another website. Pages from the TfL websites must be loaded into the user's entire browser window. The use of the TfL logo or the logos of any associated or subsidiary organisations must not be used for promotional or linking purposes unless prior approval in writing has been given. Please contact TfL Customer Services for further details on obtaining such approval.

Jurisdiction

These terms and conditions will be governed and construed in accordance with the laws of England. The courts of England shall have exclusive jurisdiction over disputes between a user and TfL arising out of the access or use of these websites. Omission by TfL to exercise any right under these terms and conditions will not constitute a waiver of such right unless expressly stated by TfL in writing.

Copyright

Unless expressly stated the copyright and other intellectual property rights (such as, design rights, trademarks, patents etc.) in any material provided on the TfL websites remains the property of TfL (or as the case may be another rightful owner). TfL owned material on these websites including text and images, may not be printed, copied, reproduced, republished, downloaded, posted, displayed, modified, reused, broadcast or transmitted in any way, except for the user's own personal non-commercial use. Permission for any other type of use must be obtained - TfL Customer Services may be contacted for details.

Privacy policy

TfL respects user privacy and operates under a strict privacy statement.  The privacy statement explains, amongst other things, that we may collect information about you. By using these websites you consent to the terms of the privacy statement.

Terms of Use specific to Oyster, Congestion Charging and the Barclays Cycle Hire websites

The following are prohibited in relation to the Oyster (oyster.tfl.gov.uk), Congestion Charging (congestioncharging.tfl.gov.uk) and Barclays Cycle Hire (web.barclayscyclehire.tfl.gov.uk, with the exception of web.barclayscyclehire.tfl.gov.uk/maps), websites, except where expressly permitted under a written licence agreement with TfL:

  1. Use of data from the Oyster, Congestion Charging and Barclays Cycle Hire websites to populate or update any other software or database
  2. Use of any automated system, software or process to extract content and/or data, including trawling, data mining and screen scraping.
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