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QCA and Freedom of information

Last updated: 08 Jan 2009

QCA embraces the spirit of openness that the Freedom of Information Act generates. We provide the public with a great deal of information about our activities, which we publish on our website and in our online and print publications. Our publication scheme lists the types of information that we publish as part of the Act, as well as our internal workings.

The Freedom of Information Act

The Freedom of Information Act came into force in January 2005. It requires publicly funded organisations (not only government organisations but also schools, hospitals and local authorities, for example) to maintain a publication scheme and make this publicly available, put in place systems for effective records management and respond to requests from the public for information. The Act recognises the need to maintain government confidentiality in some circumstances and so it includes exemptions.

FOI requests and queries should be addressed to the Freedom of Information and Data Protection Officer at Coventry Business Park, Spring Place, Herald Avenue, Coventry CV5 6UB or via infocompliance@qca.org.uk.

More about the Act can be found on the Information Commissioner's Office website.

Publication scheme

Find out more about our publication scheme.

Data Protection Act

The Data Protection Act gives individuals the right to see information that an organisation holds about them. It also requires the organisation holding personal information to comply with a number of important principles. This legislation is not limited to government bodies, but also covers many commercial organisations.

For queries about data protection issues within QCA please email dataprotection@qca.org.uk

Requests for personal information should be made in writing to:

Freedom of Information and Data Protection Officer
Coventry Business Park
Spring Place
Herald Avenue

You can find out more about data protection from the Information Commissioner's Office website.

Information Assets Register

This government initiative is coordinated by the Office of Public Sector Information (OPSI). It lists the information held by various government bodies in one central register of information. At present, QCA does not contribute to the register but we are addressing the possibilities as part of our approach to freedom of information. More on the Information Assets Register can be found on the OPSI website.


If you have a complaint about how QCA has responded to your request for information, including refusals to supply all or part of the information or charges made, please write to:

Freedom of Information and Data Protection Officer
Coventry Business Park
Spring Place
Herald Avenue

FOI Appeals Process

Part VI of the section 45 Code of Practice requires public bodies to have a process in place to ensure that applicants are able to ask a public body for an internal review if they are not content with the public body's decision on release of the requested information. QCA's internal review process is referred to QCA's Appeals Board, chaired by QCA's Chief Executive. The Appeals Board provides an impartial, second-stage review of decisions made during the original consideration of whether to release the information. The board must decide either to uphold or reverse the original decision. Depending on the complexity of the review, QCA aims to complete reviews within 6 weeks of receiving the complaint. After concluding the internal review, the applicant will be informed regarding the outcome of the appeal, and notify the applicant of their right to pursue the matter further by taking the appeal to the Information Commissioners' Office (ICO).

Further information regarding your right to appeal against an FOI response may be access via the Ministry of Justice website.

If you're not happy with the outcome of your complaint you have the right to appeal to the Information Commissioner by writing to:

The Information Commissioner
Wycliffe House
Water Lane
Cheshire SK9 5AF

More about this can be found on the Information Commissioner's Office website.

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