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Managing Your Contract To work successfully with the public sector our suppliers must have a range of processes and procedures in place to demonstrate that public funds are being managed in accordance with Government and EU regulations and the terms and conditions set down in our framework agreements and managed services.

Our suppliers are regularly audited against a checklist to assess the quality and robustness of their systems and processes. Supplier reviews are also carried out and a rating produced which indicates an overall level of performance and capability.

The Supplier Admin Suite contains customer URN's and a wide range of useful publications to assist our Suppliers promote their framework agreements. This password protected area also enables them to maintain their eCatalogue supplier profile and product/service information.