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Quick Facts Pages on Consumer Issues

Our web pages of quick facts on consumer-related issues are listed and linked to below. They are also linked to from our relevent policy subject pages. Consumer seeking advice on individual issues should contact Consumer Direct - on the web or by phone on 08454 040506.

A

Advertising - Misleading

B
Bureaux de Change Regulations - Price Indications

C
Car Block Exemption
Car Sales and Servicing
Children’s Clothing Safety
Christmas Day Trading
Christmas Hampers (inc. Farepak)
Citizens Advice Bureaux (funding)
Commercial Agents (Council Directive) Regulations 1993
Creosote and creosote-treated wood

D

Distance Selling (Mail Order, Telephone and Internet Shopping)
Doorstep Selling

E
Enterprise Act 2002
Enterprise Act - Section 8 - Enforcement Orders
Estate Agents - Regulation of 
Extended Warranties

F
Farepak Food and Gifts Ltd
Fireworks Legislation covering safety and anti-social use
Furniture Flammability Regulations

I
Internet Auctions

M
MG/Rover Warranties

O
Origin Marking (Made in... Labels)

P
Package Travel
Product Safety - General Product Safety Regulations (GPSR) 2005
Product Safety - Product Liability, Defective Products, Unsafe Products

S
Sale of Goods Act 1979 
Scam Promotions/Prize Draws 
Supply of Goods and Services Act 1982 (Supply of Services) 
Sunday Trading / Sunday Shopping Laws
Super-complaints

T
Timeshare, Holiday Clubs
Toy Safety
Trading Schemes, Pyramid Selling
Trading Standards - Role of in the UK

U
Unfair Contract Terms Act 1977 (use of exclusion clauses)
Unfair Terms in Consumer Contract Regulation 1999

W
Weights and Measures