Claims management regulation safeguards consumers by improving the operating standards of those providing services relating to claims for compensation. Service providers must be authorised by the Regulator or otherwise exempted. Anyone operating without authority can be prosecuted. The Compensation Act 2006 provides the statutory framework for doing this.
We are responsible for the regulation of claims management services including authorising those providing services and monitoring them to ensure compliance with the regulatory rules. We provide information and guidance to claims management services providers, consumers, legal practitioners and the advice sector on all aspects of regulation.
Contact us: email or telephone 020 3334 4239
Other helpful sites and services
Claims Management Regulation website
For information on the background to regulation, how to apply for authorisation or to check if a particular provider has been authorised
Advice Now website
To find out more on making a claim for compensation