Working with
the consumer
The public has a more questioning attitude nowadays. It rightly looks for independence and openness from government. People want to make their own choices. And to see their values reflected in decision-making about food, science and health. Consumer views are of key importance.
So, we make sure we bring in consumer and mass membership organisations and consumer representatives. They are included in meetings and consulted so their questions can be answered and ideas taken on board. The way we work was decided together - we chose ways of consulting that better meet consumer needs. We also use opinion surveys.
Debby Reynolds started this co-operation when she was Chief Veterinary Officer. Discussions to date have covered strategic issues. These include setting priorities, consumer reactions to risk and the best methods for reaching consumer and citizen views. Policy areas have included animal welfare, fisheries and reducing the environmental impact of the food chain. The meetings also deal with specific animal diseases and the risks they carry.
We are working together well with clear progress made in areas such as:
- a consumer organisations’ statement on the acceptability of Foot and Mouth vaccination [PDF] (12 KB).
- answering consumer representatives’ questions on the website during disease outbreaks.
- influence achieved in the EU on BSE controls and poultry welfare;
- influencing policy on avian flu vaccinations, withdrawals and marking as well as the website advice and the helpline practice.
- Minutes - 1 May 2008 (PDF 60 KB)
- Minutes - 31 January 2008 (PDF 44 KB)
- Report four meetings/teleconferences - August/September 2007
- Note of Teleconference meeting - 27 November 2007
- Minutes - 18 October 2007
- Minutes - 26 June 2007
- Minutes - 15 March 2007
- Minutes - 15 December 2006
- Minutes - 7 September 2006
- Minutes - 28 April 2006
- Minutes - 6 January 2006
- Minutes - 5 September 2005
Minutes of meetings

Minister for Marine, Landscape and Rural Affairs, Jonathan Shaw MP, at the meeting of consumer representatives and membership organisations, 1st May 2008
Page last modified:
September 9, 2008
