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Ofwat home
  -  About Ofwat
  -    -  Ofwat structure
  -    -    -  Biographies
  -    -    -  Board minutes of meetings
  -    -    -  Rules of procedure
  -    -  Regulating the companies
  -    -  Contacting Ofwat
  -    -  Joint Regulators Group
  -    -  Facts and figures
  -    -  Memoranda of understanding
  -    -  Having your say
  -    -  Annual reports
  -    -  Forward programmes
  -    -  Resource accounts
  -  Ofwat key work areas
  -    -  Aquarius 3
  -    -    -  Aquarius 3 contact details
  -    -    -  Publications
  -    -    -    -  General information
  -    -    -    -  Technical information
  -    -    -    -  Modelling information
  -    -    -    -  FAQs
  -    -    -  Upgrade information
  -    -  Competition
  -    -    -  Water Supply Licensing
  -    -    -    -  WSL Publications
  -    -    -    -  WSL Bulletin
  -    -    -    -  Indicative prices
  -    -    -    -  Access Codes
  -    -    -    -  Notices of application
  -    -    -    -  Water Supply Licences
  -    -    -    -  Water Supply Licensees' Contact Details
  -    -    -  FAQs
  -    -    -  Self-lay
  -    -    -    -  Self-lay Group
  -    -    -    -  Self-Lay and Requisitioning Letters
  -    -    -  Competition Act 1998
  -    -    -    -  CA98 Decisions
  -    -    -    -  Report on concurrency
  -    -    -  Publications
  -    -    -  Competition Complaint Reports
  -    -  Consultation responses
  -    -  Consumer issues
  -    -  June return
  -    -    -  Board Overviews
  -    -    -    -  Anglian Water Services Ltd
  -    -    -    -  Bristol Water plc
  -    -    -    -  Bournemouth and West Hampshire plc
  -    -    -    -  Cambridge Water plc
  -    -    -    -  Dee Valley Water plc
  -    -    -    -  Folkstone and Dover Water Services Ltd
  -    -    -    -  Mid Kent Water plc
  -    -    -    -  South East Water plc
  -    -    -    -  Northumbrian Water Ltd
  -    -    -    -  United Utilities Water plc
  -    -    -    -  Portsmouth Water plc
  -    -    -    -  Sutton and East Surrey Water plc
  -    -    -    -  Southern Water Services Ltd
  -    -    -    -  South Staffordshire Water plc
  -    -    -    -  Severn Trent Water Ltd
  -    -    -    -  South West Water Ltd
  -    -    -    -  Tendring Hundred Water Services Ltd
  -    -    -    -  Thames Water Utilities Ltd
  -    -    -    -  Three Valleys Water Services plc
  -    -    -    -  Dwr Cymru Cyfyngedig (Welsh Water)
  -    -    -    -  Wessex Water Services Ltd
  -    -    -    -  Yorkshire Water Services Ltd
  -    -    -  Key Outputs
  -    -    -    -  Data tables
  -    -    -    -  2003 commentaries
  -    -    -    -  2004 commentaries
  -    -    -    -  2005 commentaries
  -    -    -    -  2006 commentaries
  -    -    -    -  2007 commentaries
  -    -    -  Bad Debt
  -    -     -    -  Data tables
  -    -    -    -  2006 commentaries
  -    -    -    -  2007 commentaries
  -    -    -  Vulnerable Customers
  -    -    -    -  Data tables
  -    -    -    -  2006 commentaries
  -    -    -    -  2007 commentaries
  -    -    -  Non-Financial Measures
  -    -    -    -  Data tables
  -    -    -    -  2003 commentaries
  -    -    -    -  2004 commentaries
  -    -    -    -  2005 commentaries
  -    -    -    -  2006 commentaries
  -    -    -    -  2007 commentaries
  -    -    -  Sewerage Explanatory Factors
  -    -    -    -  Data tables
  -    -    -    -  2005 commentaries
  -    -    -    -  2006 commentaries
  -    -    -    -  2007 commentaries
  -    -    -  Regulatory Accounts
  -    -    -    -  Data tables
  -    -    -    -  2003 commentaries
  -    -    -    -  2004 commentaries
  -    -    -    -  2005 commentaries
  -    -    -    -  2006 commentaries
  -    -    -    -  2007 commentaries
  -    -    -  Financial Measures
  -    -    -    -  Data tables
  -    -    -    -  2003 commentaries
  -    -    -    -  2004 commentaries
  -    -    -    -  2005 commentaries
  -    -    -    -  2006 commentaries
  -    -    -    -  2007 commentaries
  -    -    -  Expenditure Comparisons By Purpose
  -    -    -    -  Data tables
  -    -    -    -  2006 commentaries
  -    -    -    -  2007 commentaries
  -    -    -  Health And Safety
  -    -    -    -  Data tables
  -    -    -    -  2006 commentaries
  -    -    -    -  2007 commentaries
  -    -    -  Other Documents
  -    -    -    -  2003
  -    -    -    -  2004
  -    -    -    -  2005
  -    -    -    -  2006
  -    -    -    -  2007
  -    -    -  Environment Agency Reports
  -    -    -    -  2003
  -    -    -    -  2004
  -    -    -    -  2005
  -    -    -    -  2006
  -    -    -    -  2007
  -    -    -  Drinking Water Inspectorate Reports
  -    -    -    -  2003
  -    -    -    -  2004
  -    -    -    -  2005
  -    -    -    -  2006
  -    -    -    -  2007
  -    -    -  Confidentiality Statement
  -    -    -    -  2006
  -    -    -    -  2007
  -    -    -  Reporter Certificate
  -    -    -    -  2006
  -    -    -    -  2007
  -    -    -  Levels of Service Methodology
  -    -    -    -  2006 LOS methodology
  -    -    -    -  2007 LOS methodology
  -    -    -  Auditors Reports
  -    -    -    -  2006 commentaries
  -    -    -    -  2007 commentaries
  -    -    -  All documents
  -    -    -    -  2002
  -    -    -    -  2003
  -    -    -    -  2004
  -    -    -    -  2005
  -    -    -    -  2006
  -    -    -    -  2007
  -    -    -  All tables by number
  -    -    -    -  2006
  -    -    -    -  2007
  -    -    -  Reporting requirements
  -    -    -    -  2002
  -    -    -    -  2003
  -    -    -    -  2004
  -    -    -    -  2005
  -    -    -    -  2006
  -    -    -    -  2007
  -    -    -    -  2008
  -    -    -  Information Requirements Consultative Group
  -    -    -    -  Minutes to meetings
  -    -    -  June return publications
  -    -  Mergers & takeovers
  -    -  Procurement
  -    -  Project Reservoir
  -    -    -  Contact Details
  -    -    -  Workshops
  -    -    -  Releases
  -    -    -    -  Previous Releases
  -    -    -  Publications
  -    -    -  Source code
  -    -  Reporters & auditors
  -    -    -  Publications
  -    -  Sustainable development
  -    -    -  Publications
  -    -  Water resources
  -  Customers and complaints
  -    -  Appeal and dispute decisions
  -  Access to information
  -  What's new?
  -  Publications
  -    -  A-Z list
  -    -  Chronological list
  -    -  Ofwat
  -    -    -  Annual reports
  -    -    -  Forward programmes
  -    -    -  Resource accounts
  -    -    -  H2Ofwat Newsletter
  -    -  Competition acquisitions, mergers, company structures
  -    -  Consultation papers
  -    -    -  Consultation responses
  -    -  Information asset register
  -    -  Information notes
  -    -  Investigations
  -    -  Leaflets
  -    -  Letters to Managing Directors
  -    -  Letters to Regulatory Directors
  -    -  Miscellaneous
  -    -  Price reviews & interim determinations
  -    -    -  Price review 2009
  -    -    -    -  Strategic direction statements
  -    -    -  Price review 2004
  -    -    -    -  PR04 FAQs
  -    -    -    -  Phase 1
  -    -    -    -  Phase 2
  -    -    -    -  Phase 3
  -    -    -    -  Phase 4
  -    -    -  Price review 1999
  -    -    -    -  Water & sewerage companies' business plans
  -    -    -  Price review 1994
  -    -    -  Interim Determinations 2005-2010
  -    -    -  Interim determinations 2000-2005
  -    -    -  Interim determinations 1995-2000
  -    -    -  Working with stakeholders
  -    -  Position papers
  -    -  Regulatory accounting guidelines
  -    -  Reporting requirements: company returns
  -    -  Reports commissioned by Ofwat
  -    -  Reports on water companies
  -    -  Research papers
  -    -  Submissions, responses, evidence
  -    -  Speeches
  -    -    -  Philip Fletcher
  -    -    -  Regina Finn
  -    -    -  Other Ofwat staff
  -    -    -  Ofwat city briefings
  -  Media centre
  -  FAQs
  -    -  General
  -    -  Competition
  -    -  Customers' bill increases
  -    -  Customers' charges
  -    -  Customers' bills and tariffs
  -    -  Financial issues
  -    -  Metering
  -    -  Performance standards
  -    -  Periodic review 2004
  -    -  Periodic review 2009
  -    -  Statistics
  -    -  Supply pipes
  -    -  Water connections
  -    -  Water pressure
  -    -  Water quality and the environment
  -    -  Water resources
  -    -  CCWater
  -    -  Aquarius 3
  -    -  Regulatory Action
  -    -  Water resale
  -  Feedback
  -  Site map
  -  Online forms
  -  Water companies
  -    -  Consolidated company licences
  -    -  Licence amendments
  -    -  Proposed licence modifications
  -  Job vacancies
  -  Related industry links
  -  Search
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