If a British national is taken hostage overseas, we will do everything we properly can to make sure he or she is released safely.
We will not pay ransoms.
A dedicated team in London will act as caseworkers for the family. Working with the police, who almost always appoint a Family Liaison Officer in cases of hostage-taking, this team will make sure that the family is kept informed of the situation.
As appropriate, we can also put the family in touch with other specialist agencies such as Kidnap Victim Support.
When a British hostage is released, we will meet him or her and find them accommodation locally. We will also arrange a medical check-up and travel to the UK, and help the person to make contact with his or her family.