DX 117000 Selborne House
Telephone: +44 (0) 20 7210 8500
Fax: +44 (0) 20 7210 0647
We aim to answer all queries (letters, faxes and emails) quickly and clearly at the most within 20 working days of receipt.
Complaints should be sent to the Ministerial Correspondence Unit, at the above address.
We treat any written or spoken expression of dissatisfaction with the service provided by the headquarters of the Ministry of Justice or its staff as a complaint.
We aim to reply to all complaints within 20 working days. If we cannot resolve your complaint we will inform you of the steps you can take if you want it investigated further.
Complaints about a member of staff at a court: Her Majesty's Courts Service
Complaints about the conduct of a judge: Office for Judicial Complaints
Website queries/comments: website queries email