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Package Travel

These set out travel organisers’ responsibilities to their customers and the remedies available should there be a breach of the Regulations.

The Regulations define a package as something which: is a pre-arranged combination sold or offered for sale at an inclusive price covering a period of more than twenty-four hours and which includes at least two of the following components: transport, accommodation or other significant tourist services (not ancillary to transport or accommodation).

Further details are give in our Fact Sheet and our Guidance to the Regulations.

Hajj and Umrah Pilgrims

If you are thinking of booking a Hajj or Umrah trip you should ensure that you read the important information provided in our leaflet (see Related Documents).

Hajj and Umrah travel organisers

If you are an organiser of trips to the Hajj and Umrah pilgrimages - please read our leaflet setting out your responsibilities under the law (see Related Documents).