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Energy billing and metering: changing customer behaviour - a consultation on policies presented in the Energy White Paper

Starting Date: 03-08-07

Closing Date: 31-10-07

In the 2007 Energy White Paper, the Government made a number of proposals about billing and metering designed to give customers additional information to help them reduce their energy consumption.

This consultation seeks views about the proposals and how they might best be taken forward. It also discusses the implementation of the billing and metering aspects of the Energy Services Directive.

In particular, this consultation seeks views on:

• to promote awareness of domestic energy use through a requirement on energy suppliers to:
  • present consumption data, preferably in graphical form, on consumers’ bills to allow consumers to compare different periods of energy consumption.
  • provide real time display units to certain customers so that they can see in real time and in a way relevant to them how much electricity they are consuming.
    
    
• to require the installation of smart meters for business customers above a certain energy usage threshold, where it has been proven to be cost-effective.

Following this consultation, the Government will issue a response to views expressed by consultees. Its intention is to make final proposals before the end of 2007.

Consultation Documents

• Energy billing and metering: changing consumer behaviour. A consultation on policies presented in the energy white paper (906KB)