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Consumer Law Enforcement
Retail Enforcement Project

Retail Enforcement Pilot

The Retail Enforcement Pilot was launched in June 2005 and is aimed at reducing the burden of inspection for retail businesses whilst enhancing consumer and worker protection.

The Pilot is working closely with a wide range of expertise from across central and local government and includes representatives from the Office of the Deputy Prime Minister, the Cabinet Office, the Food Standards Agency, the Health and Safety Executive, Trading Standards, Environmental health and business.

What is being trialled?

Warwickshire County Council, working with the district councils of Warwick, Stratford-upon-Avon and North Warwickshire Borough council, and the London Borough of Bexley are all trialling a range of new processes that co-ordinate and streamline routine planned inspections across trading standards, environmental health, health and safety, food standards and fire. These include:

• A single joint risk and business performance assessment model which simplifies five existing models, that can be used as a strategic tool for sharing collected data and planning a joint approach to business inspection;

• Video based interpretation of legislation to better inform and educate business on what they need to do to comply with regulatory requirements enhancing local officers role in the provision of information and advice;

• Alternative methods for assessing compliant business behaviours making greater use of self-assessment and, where appropriate, giving a much lighter regulatory touch to business that can demonstrate good management of risk in their businesses;
 
• A conciliation service for when business experiences difficulties within local authority areas and a proposed service for resolving conflicting requirements from different regulatory areas;
 
• A mechanism for the provision of feedback to business on how it is performing with a view to driving up standards of compliance, dealing with poor performers and tackling rogue traders.

Although the pilot aims to reduce the number of routine planned inspections, which will provide direct benefit to business. Consumer and worker protection will also be enhanced, because the local authority staff will share information on businesses so they can direct their efforts where they will have most impact. Any savings in routine visiting will be redirected into educating business, running intelligence led campaigns which targeted poor performers and those who trade illegally.

Interim Report

The Retail Enforcement Pilot's interim report (published December 2006) looks at the processes adopted to design and test a new model for regulatory enforcement for retail businesses - see link on the top right.

What Happens Next?

In November 2006, the Chancellor announced that Retail Enforcement Pilot would be extended to another 70 local authorities in addition to Warwickshire County Council and its districts and the London Borough of Bexley. Full evaluation of the Pilot testing is envisaged for March 2008

Its recommendations will play a vital part in establishing the Local Better Regulation Office (LBRO), work on which is now being carried out by the Better Regulation Executive of the Cabinet Office.

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