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Contact us


We aim to constantly improve our services and any feedback you send us will be investigated and implemented wherever possible. We aim to respond to your enquiry within 20 working days. 

If your enquiry is about immigration, asylum, the national probation service, the prison service, Home Office research and statistics, identity cards, passports or visas, go directly to the contact pages of the websites below:

Home Office contact details

Only enquiries related to centralised Home Office responsibilities should be sent to the address below. If your query is about immigration, asylum, the national probation service, the prison service, Home Office research and statistics, identity cards, passports or visas, go directly to the contact pages of the websites above.

Home Office
Direct Communications Unit
2 Marsham Street
London SW1P 4DF

Telephone: 020 7035 4848 (09:00-17:00 Mon-Fri)

Fax: 020 7035 4745

Minicom: 020 7035 4742 (09:00-17:00 Mon-Fri). Please note that this service is for members of the public with impaired hearing.

Email: public.enquiries@homeoffice.gsi.gov.uk