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Quality in Study Support (QiSS)

The Quality in Study Support (QiSS) recognition scheme is founded on The Code of Practice encouraging providers to set demanding goals to achieve higher quality standards.  QiSS gives public recognition to achievement and fosters good practice and higher standards by encouraging comparison with and learning from the practice of others.

One of the key features of QiSS is that a portfolio of evidence is required to match the key quality indicators in support of a centre's claim to have reached standards for each of the three levels defined by The Code of Practice: Emerging, Established and Advanced.  Evidence is gathered over time as centres develop and evaluate their provision against the Code.  A set of benchmarks facilitates the process and a summary of evidence is developed which reflects the centre or school context. 

Another feature of QiSS is that the evidence is presented to peers for scrutiny and recommendation for certification by the National Youth Agency (NYA). It provides opportunities for collaboration with other centres and is a means of sharing practice.  It provides opportunities for continued professional development and a sense of achievement for those involved.

Playing for Success (PfS) and QiSS

The process of self-evaluation sits well within Playing for Success, supporting and recognizing the development of a Study Support Centre. The Code of Practice is already being used widely within the programme and is seen as a valuable and useful document.

PfS Centre Managers have been engaging in practice focused workshops, developing their learning and contributing to the learning of others through focused reflection on practice.  Centre Managers have presented aspects of their work in this setting covering a diverse range of issues including target setting, mentoring, evaluation and the sports related curriculum.

A rolling programme of workshop sessions has been established providing opportunities for Centre Managers to engage in practice focused workshops or, in the early days of centre development, as observers of the process.  

Such is the continuing commitment to the achievement of even higher standards that an increasing number of Centre Managers at Playing for Success Study Centres are already preparing evidence to claim recognition at Established and Advanced level.  Currently, 64 centres have achieved Emerged level status, 24 at Established level status and 7 at Advanced level status.  In early April 2003, Leeds United FC study centre became the first centre to reach Advanced level and Portsmouth FC study centre became the second in May 2004. In 2006, five new PfS centres achieved Advanced level: Crystal Palace FC study centre, West Bromwich Albion FC study centre, West Ham United FC study centre, Norwich City FC study centre, and Manchester City FC study centre.

Centre Managers see QiSS as a structure which can steer their centre towards quality and provide a continuing process of evaluation and development.

The following Clubs have achieved QiSS status at: Club Notes
Emerged Status:
May 1999

Newcastle Utd FC

Newcastle completed their portfolio at Easter 1999, and was  accredited at a conference in May 1999

3 April 2000 Crystal Palace FC

These centres at , Crystal Palace FC, Derby County FC, Leicester City FC, Sunderland FC, Queens Park Rangers FC, Leeds United FC and Nottingham Forest FC had their certificates presented at the PfS National Celebration Event 18 October 2000

13 September 2000  Derby County FC*
Leicester City FC*
Sunderland FC**
20 September 2000 Queens Park Rangers FC *
16 October 2000 Leeds United FC 
Nottingham Forest FC
16 November 2000 Birmingham City FC*
Manchester City FC
Wolverhampton Wanderers FC**
All these 10 centres were presented with their certificates at the Playing for Success Shaping Success Conference, 21/22 May 2002
12 December 2000 Blackburn Rovers FC
Middlesbrough FC**
Swindon Town FC
12 February 2001 West Ham FC
12 March 2001 Barnsley FC
2 April 2001 Bristol City FC
Sheffield United FC
11 June 2001 Huddersfield Town FC
Stockport County FC 
8 October 2001 Norwich City FC  
3 December 2001 Portsmouth FC
West Bromwich Albion FC
20 March 2002  Watford FC
Fulham FC

Status reaffirmed
1 July 2002 Bolton Wanderers FC
Leicestershire CCC
Leicestershire CCC is the first innovation centre to complete this stage of QISS
30 September 2002 Ipswich Town FC**
Liverpool FC
Manchester United FC
Sheffield Wednesday FC**
25 November 2002 Batley Bulldogs RLFC
Charlton Athletic FC
3 February 2003 Arsenal FC  
7 April 2003 Leeds Rhinos RLFC
26 June 2003 Millwall FC
23 July 2003 Birmingham City FC
Derby County FC
Status reaffirmed

Status reaffirmed
7 November 2003 Boston United FC
Gloucester RUFC
Leyton Orient FC
Warrington Wolves RLFC
30 January 2004 Tottenham Hotspur FC
26 February 2004 Leicester City FC Status reaffirmed
30 April 2004 Everton FC
Nottingham National Ice Centre
Cornish Pirates
Somerset CCC
7 July 2004 Sussex CCC
12 July 2004 East London Gym
1 October 2004 Preston North End FC
Halifax Blue Sox RLFC
21 January 2005 Aston Villa FC
29 April 2005 Oxford United FC
15 July 2005 Burnley FC
Carlisle United FC
Oldham Athletic FC
Sunderland AFC
Telford Tigers Ice Hockey Club
21 October 2005

All England Tennis Club, Wimbledon

Bedford Study Support Centre

Bradford Bulls RFLC

PfS Space @ Hillcrest

Southampton FC
Westfield Sarks

9 May 2006 AFC Bournemouth
The City of Nottingham Tennis Centre
Dewsbury Rams
Hartlepool United FC
13 July 2006

Leicester Tigers RUFC

2 October 2006

Leeds Rhinos RLFC*

Status reaffirmed

17 November 2006

Coventry RUFC
Rochdale  FC / Rochdale Hornets RLFC
Scunthorpe United FC

Established Status:
19 November 2001 Leeds United FC This is the first centre to be awarded established status. School and Local Authority's reps from three authorities not connected with PfS read the portfolio. They were impressed with the work undertaken
4 March 2002 Crystal Palace FC The centre achieved recognition at the joint Tower Hamlets/PfS recognition meeting. Status reaffirmed, May 2005 
25 November 2002 Nottingham Forest FC
West Bromwich Albion FC
Nottingham Forest FC: status reaffirmed, 17 January 2006
West Bromwich Albion FC: status reaffirmed, May 2005
3 February 2003 Portsmouth FC
7 April 2003 Manchester City FC
11 June 2003 Newcastle United FC
26 June 2003 West Ham United FC
7 November 2003 Bolton Wanderers FC
8 July 2004 Batley Bulldogs RLFC
Blackburn Rovers FC
Norwich City FC
Stockport County FC
Swindon Town FC
Watford FC
11 November 2004 Barnsley FC
Leicestershire CCC
4 January 2005 Sheffield United FC
10 March 2005 Liverpool FC
Boston United FC
Everton FC
30 June 2005 Bristol City FC
Birmingham City FC
25 November 2005 Arsenal FC
Oldham Athletic FC
Millwall FC
3 March 2006 Aston Villa FC
10 July 2006 Manchester United FC
 Advanced Status:
8 April 2003 Leeds United FC Leeds United FC: status reaffirmed, 22 February 2006
12 May 2004 Portsmouth FC
23 March 2006 Crystal Palace FC
5 May 2006 West Bromwich Albion FC
12 July 2006
Norwich City FC
19 July 2006 West Ham United FC
18 October 2006 Manchester City FC  

Recognition lasts for a period of three years for Emerged and Established status and two years for Advanced status. After these periods of time, centres need to reaffirm their achieved status. 

*The Emerged status at Derby County FC and Birmingham City FC was re-affirmed in July 2003, at Leicester City FC in February 2004, at Queens Park Rangers FC in April 2005, at Fulham FC in March 2006,  and Leeds Rhinos in October 2006.

**Wolverhampton Wanderers FC, Sunderland FC, Middlesbrough FC, Sheffield Wednesday FC and Ipswich Town FC  Emerged status lapsed.
Sunderland FC re-affirmed their status in July 2005.
Quality in Study Support helps schools, LEAs, community groups and other organisations to raise students achievement, motivation and self esteem by improving the quality of out of hours learning. QiSS offers a range of services including consultancy, training, research, publications, events and a quality assurance scheme to study support providers.

On the QiSS Website you can;

get advice on setting up and developing your study support provision;

find out how QiSS consultants could help you examine the evidence showing that study support can raise grades by 3.5 A-C passes at GCSE from the QiSS research project funded by the DfES;

discover how to get your centres study support achievements recognised by joining the QiSS recognition scheme;

find out about how to train as a Critical Friend;

explore the latest developments in study support monitoring & evaluation software and how to obtain a copy QiSS is part of the Centre for Education Leadership and School Improvement Canterbury Christchurch University College. Partners include the National Youth Agency The University of the First Age and Playing for Success who have adopted the recognition scheme as their quality assurance framework.

QiSS Case Studies on Study Support

PfS is featured as part of the Sharing Good Practice - Case Studies series on the QiSS website, copies of the case studies can be obtained directly from the QiSS website or a word version is attached.  

Case Study Series – February 2002   Playing for Success Centres Aiming For Quality in Study Support

Case Study Series March 2001  The Leeds United Study Support Centre, Elland Road, Leeds 


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