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Welcome to
the Prisons 

Prisons picture (playing pool)

Probations picture (woodworking)

 and Probation
Ombudsman
for England and Wales
website

 

 

We are redeveloping our website and would like your opinion. Please complete our online questionnaire; it should take no longer than five minutes.

The Prisons and Probation Ombudsman is appointed by the Home Secretary and investigates complaints from prisoners and those subject to probation supervision, or those upon whom reports have been written. The Ombudsman is completely independent of both the Prison Service and the National Probation Service (NPS). The current Ombudsman is Stephen Shaw, and a team of deputies, assistants, investigators and other staff supports him.

The Ombudsman is also responsible for investigating all deaths of prisoners and residents of probation hostels and immigration detention accommodation.

This website is here to help you understand how and when you can use the office of the Prisons and Probation Ombudsman.

blue bullet point how PPO can help you
What we do, how to use the service
blue bullet point

complain with confidence
Making a complaint to PPO

blue bullet point what's new
The latest news from PPO
blue bullet point ombudsman and staff
Complete list of all Assistant Ombudsmen and Investigators
blue bullet point publications
Download copies of the Annual Report, Case Digest newsletter and other reports and publications
blue bullet point frequently asked questions
blue bullet point complaint form
Printable application form
blue bullet point contact us
Write, phone or email the Ombudsman
blue bullet point useful links
Other sites that you may find useful
blue bullet point cymraeg
Welsh version of this site

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PPO logoPrisons and Probation Ombudsman
Ashley House
2 Monck Street
London SW1P 2BQ

Crown Copyright 1999, 2000, 2001, 2002, 2003, 2004
Page amended 6 January 2004
 
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welcome to the ppo website | how ppo can help you | complain with confidence | what's new | ombudsman and staff | publications | frequently asked questions | complaint form | contact us | useful links | cymraeg