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[ARCHIVED CONTENT] Public Service Delivery and Performance: Index

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Public Service Delivery and Performance

The Government is committed to providing public access to regular and reliable information about its performance towards Public Service Agreement (PSA) targets to increase transparency and improve public accountability.

This page provides links to all the key departmental documents on public service delivery and performance, and to the public service performance pages, which provide regular reporting on progress against the Government's Public Service Agreement (PSA) targets.

Public service performance
Public service performance - supporting documents , including Public Service Agreements, Technical Notes, Service Delivery Agreements, Departmental Reports, Autumn Performance Reports and Departmental Investment Strategies.

The following documents are available below in Adobe Acrobat Portable Document Format (PDF). If you do not have Adobe Acrobat installed on your computer you can download the software free of charge from the Adobe website.

For alternative ways to read PDF documents and further information on website accessibility visit the HM Treasury accessibility page.

Internal links

Media links

PDF file of ´The Quality of Public Expenditure´, United Kingdom Country Report by OECD (315Kb)
PDF file of ´Outcome Focused Management in the United Kingdom´, HM Treasury (387Kb)
PDF file of Departmental Investment Strategy White Paper 2002 (299Kb)
PDF file of ´Your Delivery Strategy: a practical look at business planning and risk´ (155Kb) (For an as-published pdf version of this report, which contains the same text, but also includes copies of the pull-out checklist and planning calender, please email Nancy Shenouda)

Public Spending and Services index