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The quality gurus

What can they do for your company?

Deming, Crosby, Juran, Moller...It may seem that every few years there emerges a new quality 'guru', claiming to offer management a breakthrough in quality attainment. The information available about these gurus has often been limited and confused, or simply biased by the exclusive marketing of one methodology. This document aims to provide a comparative insight into the philosophies and tools of the major quality gurus, and the part that their approaches can and are playing within UK manufacturing and service organisations.



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Last Revised: Fri Feb 13 11:58:34 1998