Supply chain

Supply chain improvements come from sharing information. The better you understand your customers, the more responsive you can be to their needs. Likewise, the more information you share with your suppliers, the better the service they can offer you. Find out what it takes for other businesses to do this effectively.

GUIDES

Technology, customers and suppliers

This brochure covers business processes from development to final delivery and advises on how to improve each process by closer collaboration with supply chain partners. URN: 04/816

Partnering and your business

This brochure explains how partnering can benefit your business. The concept of partnering is simple: customers, suppliers and competitors can achieve more by co-operating rather than being adversorial. Find out how to create and maintain a best practice approach to partnering.

CASE STUDIES

Delap & Waller

Delap & Waller's strategic approach to e-business has fundamentally reshaped its entire business model - from internal processes to its relationships with clients.

Discover Travel

Travel agent Discover Travel uses a Virtual Private Network to open its systems to customers, suppliers and employees.

Leisure Estates

Embracing e-business has allowed Leisure Estates International (LEI) to expand its offer and develop an unbranded affiliate package in parallel with its sophisticated consumer-facing brand strategy.

Swotbooks

Swotbooks has used technology to create a virtual retail business that never touches the products it sells and has no warehouse or shops.

USEFUL LINKS

Partnership measurement tool

The SMMT IF assessment tool strategically evaluates the relationships between a business and its suppliers.

Messier-Dowty

Co-operation between Messier-Dowty and external supply chain personnel has led to significant supply chain improvements.

Supply chain providers

A list of specialist consultancy firms that provide help on supply chains to businesses.

Supply chain guide

A guide to best practice in supply chain management in the automotive manufacturing industry.