Purchasing & orders

The last few years has seen a revolution in purchasing and orders with the introduction of internet banking, websites, web auctions and trading hubs. Find out how your business could use them, as others already do, to cut costs and improve the way it processes orders and manages purchasing.

GUIDES

Technology, customers and suppliers

This brochure covers business processes from development to final delivery and advises on how to improve each process by closer collaboration with supply chain partners. URN: 04/816

QCD: measuring manufacturing performance

This brochure explains how using seven key performance measures under the umbrella of Quality, Cost and Delivery (QCD) can increase the efficiency and productivity of a business. These measures can be applied to most sectors. URN: 04/814

Electronic payments

Increasingly, customers expect to be able to pay online – this factsheet talks through the options, costs and how to implement an electronic payments system.

Integrating back office systems

Linking your back office and online systems together can make your business more efficient. Find out what the benefits are and how to go about it.

CASE STUDIES

Aquapress

A fast, always-on connection has enabled Aquapress to enrich the services it offers to customers and to transform its own internal business operations.

David Halsall International Ltd

Toy maker, designer and distributor David Halsall uses a mobile email system that enters orders directly onto the companies systems.

EP Barrus Ltd

This supplier of lawn mowers and other engineering machinery uses a paperless ordering system that has streamlined the process and won the company new business.

Escape Business Technologies

Broadband has been the backbone of Escape Business Technologies' effort to improve customer service and operating efficiency.

Mansfield Motors

Mansfield Motors has used e-business to open up an export market for Land Rover parts, creating a sophisticated website that focuses on brand building and community marketing.

Rigibore

Rigibore's culture of innovation and its strategic approach to e-business gave it the confidence to replace industry standard technology and create its own integrated system to increase efficiency and improve information sharing.

Spencer Davies Engineering

Spencer Davies Engineering has dramatically improved the efficiency of its production process, expanded the breadth of its offer and increased customer satisfaction.

Watford Electronics

Watford Electronics has recently become an e-business facilitator for online sales for third parties by becoming an application service provider.

USEFUL LINKS

E-business Production: an introduction

A best practice guide to the use of technology within a company for managing and processing purchase and order activity.