Delivery & logistics

With ever increasing customer expectations, fast, reliable delivery and logistics is essential to keeping customers happy. Find out how businesses are improving their fulfilment processes and keeping customer better informed.

GUIDES

QCD: measuring manufacturing performance

This brochure explains how using seven key performance measures under the umbrella of Quality, Cost and Delivery (QCD) can increase the efficiency and productivity of a business. These measures can be applied to most sectors. URN: 04/814

Technology, customers and suppliers

This brochure covers business processes from development to final delivery and advises on how to improve each process by closer collaboration with supply chain partners. URN: 04/816

CASE STUDIES

GBS Light Haulage

The company has used GPS tracking to improve route finding and plan more reliable deliveries.

iForce Ltd

This provider of outsourced fulfilment services introduced technology to its despatch system to improve accuracy and increase speed of delivery.

Klicka

Introducing broadband and mobile GPRS technology is helping courier company Klicka increase its net profit margins.

Ringway

Processing data from teams of workers across the country is easy for Ringway Roadmarking with wireless technology.

USEFUL LINKS

Logistics and supply chain management guide

An in-depth guide using best practice in logistics and supply chain management.

GBS Light Haulage

This haulage company uses a GPS system to keep track of its van fleet, giving customers up-to-date information about deliveries.