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The e-Government Unit works with departments to deliver efficiency savings while improving the delivery of public services by joining up electronic government services around the needs of customers. It also provides sponsorship of Information Assurance. The e-Government Unit takes on the majority of the work previously undertaken by the Office of the e-Envoy.
The e-Government Unit is responsible for leading the work on Directgov. This was launched in March 2004 as a new electronic service designed around the needs of the user, making it much easier to find and access government information and services electronically. It brings together information from across many Whitehall departments in one place, making it easier for people to find what they want from government, rather than having to search across several departmental sites. It includes extensive content for motorists, parents, the disabled and carers together with broader information for other clearly identified customer groups such as Britons Abroad and the over 50s. This will be expanded over time to include content for other groups including householders, jobseekers and adult learners. As well as government departments, the site links through to relevant third parties which can offer additional trusted advice and support.
Andrew Pinder was appointed the Government's e-Envoy in October 2000. While much of the Office of the e-Envoy has made the transition to the e-Government Unit, Andrew remains in post as e-Envoy until the end of July.
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