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Water

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Homepage > Water

Introduction to Water

Water - strategic issues
Drinking water
Flood management
Inland waterways
Marine issues
Water Framework Directive
Water conservation
Water industry
Water resources
Water quality
Other material
Contacts

Please note that telephone/fax numbers for Environmental Protection staff with current numbers of the form 020 7944 xxxx will change from 29 September. New numbers will be prefixed with the code 020 7082 followed by a (changed) four digit extension number.

From that date, please contact the Defra switchboard on 020 7238 6000 if you don't know the new number of the person you are trying to contact. We will update individual contact numbers on these web pages as soon as possible.

We are responsible for all aspects of water policy in England, including water supply and resources, and the regulatory systems for the water environment and the water industry. These include:

  • drinking water quality
  • the quality of water in rivers, lakes and estuaries, coastal and marine waters
  • sewage treatment; and
  • reservoir safety.

Many quality standards are set at European level. We work closely with the Environment Agency, which manages water resources and enforces water quality standards, and the Office of Water Services, which is responsible for economic regulation of the water industry. We also co-ordinate policy for the coastal and marine environment, including international agreements on the North East Atlantic and the North Sea, and policy on inland waterways.

Further details

We have sought to categorise material here on water issues into the following main sections - Water quality, Marine issues, Flood management, Water resources, Water industry, Water conservation. Each has its own index page and introduction, accessed via these links and via the navigation bar on the left.

Recent material across the range of water subjects, together with strategic material that cuts across the above categories, is indexed below.

For quick access to other material on the Defra web site see the following links:

Latest "Water" material:

Water - Strategic Issues

Whilst categorisation of subjects in the inter-linked area of water is inevitably difficult, a number of issues genuinely cut across a wide range of water issues, such as the following material:

Drinking Water

Audits and inspections of water companies in England and Wales, and enforcement action to ensure compliance with the Water Quality Regulations - including investigation of customer complaints and incidents which affect drinking water supplies - is dealt with by the Drinking Water Inspectorate.

[Note that some information on policy issues such as water supply arrangements and water charging is indexed in our Water Industry section.]

External sites

Contacting Defra

The Environment Agency is responsible for local control and maintenance of water quality, water resources and flood defence in England and Wales, whereas Defra oversees water policy and sets the framework within which the Environment Agency operates. Therefore, for specific enquiries regarding monitoring information or regional or local conditions, please contact the Environment Agency rather than Defra in the first instance.

If you want further information that is not covered by these pages, you can contact us by e-mail at the following addresses:

Water Quality - general enquiries concerning policy issues for rivers, lakes, estuaries, coastal waters and groundwater

wq.enquiries@defra.gsi.gov.uk

Marine Environment - general enquiries

marine.environment@defra.gsi.gov.uk

Water Supply & Regulation - general enquiries

wsr.enquiries@defra.gsi.gov.uk

Code of Practice on Conservation, Access & Recreation

copcar@defra.gsi.gov.uk
Drinking Water Inspectorate dwi.enquiries@defra.gsi.gov.uk

Defra is not responsible for the contents or reliability of the linked web sites and does not necessarily endorse the views expressed within them. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.
  Page last modified: 23 December 2003
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