Fact Sheets on Consumer & Competition issues

Our Fact Sheets are listed below. Fact Sheets and Guidance Notes will be found throughout the CCP site indicated by buttons like these.

Advertisements - Misleading or Offensive

Bureaux de Change Regulations - Price Indications

Car Sales - Competition - Block Exemption

Car Sales and Car Servicing

Children’s Clothing Safety

Christmas Day Trading

Citizens Advice Bureaux (funding)

Commercial Agents (Council Directive) Regulations 1993

Consumer Direct - new consumer helpline beginning roll out in 2004/5

Consumer Credit Act (Review of)

Creosote and creosote-treated wood

Distance Selling (Mail Order, Telephone and Internet Shopping)

Doorstep Selling

Enterprise Act 2002

Estate Agents - Regulation of

Fireworks, Sale and Use of

Furniture Flammability Regulations

Mergers (UK)

Origin Marking (Made in... Labels)

Package Travel

Product Safety - Ceramic Ware - lead and cadmium release

Product Safety - Cooking Utensils - lead content of tin or other metallic coating

Product Safety - General Product Safety Regulations (GPSR) 1994

Product Safety - Product Liability, Defective Products, Unsafe Products

Price Indications, Misleading pricing

Sale of Goods Act 1979 (Faulty Goods, Poor Service)

Sale and Supply of Goods to Consumers Regulations 2002

Sunday Trading laws

Super-complaints

Timeshare, Timeshare Sales, Holiday Clubs

Toy Safety

Trading Schemes, Pyramid Selling (Multi-level marketing, Pyramid Games, Chain Letters, Gifting Schemes)

Unsolicited Mail, Telephone Calls and Faxes and Scam Promotions

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